09-30-2020, 04:15 AM | #1 |
Connoisseur
Posts: 69
Karma: 10
Join Date: Nov 2018
Device: Kindle paperwhite, Likebook Mars, Kobo Aura Ed. 2, Kobo Touch
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Can't got to Sign-in page
Hi everyone,
After removing KSM menu My Kobo Aura H2O now cannot go to Sign-in page. The device can turn on/ turn off, choose system language, connect wifi and finish downloading and preparing for update. But after that it goes back to System language choice again instead of going to sign-in page. I try many times and it is the same. I device still can connect to PC and it show only one folder (.kobo). Anyone can show me the way to fix this. Many thanks! |
10-03-2020, 02:33 PM | #2 |
Banned
Posts: 2,296
Karma: 5300240
Join Date: Jun 2020
Location: Edmonton, AB
Device: Kobo Aura H2O Edition 2 (mark 7), Kobo Mini
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Do a hard reset by plugging it in then powering it off. Then hold the power button for 30 seconds or until it shows a critical error message (this is normal) then press the arrow button and it will do a full reset.
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10-12-2020, 11:41 PM | #3 |
Connoisseur
Posts: 69
Karma: 10
Join Date: Nov 2018
Device: Kindle paperwhite, Likebook Mars, Kobo Aura Ed. 2, Kobo Touch
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Thank you for your suggestion! Kobo Aura H2O has its own manual factory reset. I finally managed to do that.
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