Setting up new Kindle Touch; changeover from Kindle Keyboard - Page 7

mand · 11-24-2016, 12:42 PM

Well, I got a new kettle before sending back the old faulty kettle, ditto a damaged book, and other items, and done all of those through the automated form.

For some reason it's different with kindles.

Phone is painful for me, and chat is extra screen time which takes away from buying my groceries, researching what's up with my kindle, managing my finances... and online socialising... I am limited how much I can "compute" in a week. Health stuff.

But without any of that, it's still an additional inconvenience that they haven't given a good reason for, which is what I meant really. Businesses as successful as Amazon don't put extra obstacles in the way of anything they *want* the customer to do.

knc1 · 11-24-2016, 01:06 PM

My translation of what I think is the same opinion:
This computer stuff can be just too intrusive.
Specially when companies try to automate their customers.

11-24-2016, 12:42 PM	#91
mand Zealot Posts: 112 Karma: 10 Join Date: Feb 2009 Location: Wiltshire, UK Device: Kindle Paperwhite 7th gen; Kindle Keyboard; iRex iLiad	Well, I got a new kettle before sending back the old faulty kettle, ditto a damaged book, and other items, and done all of those through the automated form. For some reason it's different with kindles. Phone is painful for me, and chat is extra screen time which takes away from buying my groceries, researching what's up with my kindle, managing my finances... and online socialising... I am limited how much I can "compute" in a week. Health stuff. But without any of that, it's still an additional inconvenience that they haven't given a good reason for, which is what I meant really. Businesses as successful as Amazon don't put extra obstacles in the way of anything they want the customer to do. Last edited by mand; 11-24-2016 at 12:51 PM.

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11-24-2016, 01:06 PM	#92
knc1 Going Viral Posts: 17,212 Karma: 18210809 Join Date: Feb 2012 Location: Central Texas Device: No K1, PW2, KV, KOA	My translation of what I think is the same opinion: This computer stuff can be just too intrusive. Specially when companies try to automate their customers.

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