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Old 07-16-2017, 10:24 AM   #1
gsbook
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Device: kindle paperwhite
Calibre Error sending to kindle

Hello,

I seem to have a regular recurring problem after a a software update. Newspapers sent to my kindle via GMX seem to fail to send. I get an error after the fetch downloads the newspapers and after it tries to send to kindle by email. I am using a mac with up to date IOS. would love any advice you may have. I have uninstalled and reinstalled Calibre with no success.

Here is the error:

Starting job: Email New York Times to __________@kindle.com
connect: (u'mail.gmx.com', 587)
connect: (u'mail.gmx.com', 587)
reply: '220 gmx.com (mrgmx102) Nemesis ESMTP Service ready\r\n'
reply: retcode (220); Msg: gmx.com (mrgmx102) Nemesis ESMTP Service ready
connect: gmx.com (mrgmx102) Nemesis ESMTP Service ready
send: 'ehlo gregsteimac1146.lan\r\n'
reply: '250-gmx.com Hello gregsteimac1146.lan [71.90.103.101]\r\n'
reply: '250-AUTH LOGIN PLAIN\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250 STARTTLS\r\n'
reply: retcode (250); Msg: gmx.com Hello ____________.lan [71.90.103.101]
AUTH LOGIN PLAIN
SIZE 69920427
STARTTLS
send: AUTH
reply: '530 Must issue a STARTTLS command first\r\n'
reply: retcode (530); Msg: Must issue a STARTTLS command first

Sending failed...

Traceback (most recent call last):
File "site-packages/calibre/gui2/email.py", line 44, in run
File "site-packages/calibre/gui2/email.py", line 134, in sendmail
File "site-packages/calibre/utils/smtp.py", line 154, in sendmail
File "site-packages/calibre/utils/smtplib.py", line 647, in login
SMTPAuthenticationError: (530, 'Must issue a STARTTLS command first')
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Old 07-16-2017, 01:26 PM   #2
kovidgoyal
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Looks like you have turned of TLS encryption in the meail settings. Go to Preferences->Sharing by email and re-enable it Iit is near the button of that screen)
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Old 07-16-2017, 10:11 PM   #3
gsbook
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Many Thanks!
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Old 09-10-2017, 07:36 PM   #4
gsbook
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email error with NY Times

Hi, Every few weeks I have an issue with the NY Times email to my kindle docs via gmx. Might there be a work around for this problem. I have included the end of the log here. Many thanks for any assistance. Anyone else have this problem.

Greg

Retrying in 301 seconds...

Waiting 301 seconds before sending, to avoid being marked as spam.
You can control this delay via Preferences->Tweaks
connect: (u'mail.gmx.com', 587)
connect: (u'mail.gmx.com', 587)
reply: '220 gmx.com (mrgmx101) Nemesis ESMTP Service ready\r\n'
reply: retcode (220); Msg: gmx.com (mrgmx101) Nemesis ESMTP Service ready
connect: gmx.com (mrgmx101) Nemesis ESMTP Service ready
send: 'ehlo xxxmac1146.lan\r\n'
reply: '250-gmx.com Hello xxxmac1146.lan [71.90.103.101]\r\n'
reply: '250-AUTH LOGIN PLAIN\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250 STARTTLS\r\n'
reply: retcode (250); Msg: gmx.com Hello xxx1146.lan [71.90.103.101]
AUTH LOGIN PLAIN
SIZE 69920427
STARTTLS
send: 'STARTTLS\r\n'
reply: '220 OK\r\n'
reply: retcode (220); Msg: OK
send: 'ehlo xxxmac1146.lan\r\n'
reply: '250-gmx.com Hello xxxxmac1146.lan [71.90.103.101]\r\n'
reply: '250-AUTH LOGIN PLAIN\r\n'
reply: '250 SIZE 69920427\r\n'
reply: retcode (250); Msg: gmx.com Hello XXX [71.90.103.101]
AUTH LOGIN PLAIN
SIZE 69920427
send: AUTH
reply: '235 Authentication succeeded\r\n'
reply: retcode (235); Msg: Authentication succeeded
send: u'mail FROM: size=108758173\r\n'
reply: '552 Requested mail action aborted: exceeded storage allocation\r\n'
reply: retcode (552); Msg: Requested mail action aborted: exceeded storage allocation
send: 'rset\r\n'
reply: '250 OK\r\n'
reply: retcode (250); Msg: OK
send: 'quit\r\n'
reply: '221 gmx.com Service closing transmission channel\r\n'
reply: retcode (221); Msg: gmx.com Service closing transmission channel

Sending failed...

Traceback (most recent call last):
File "site-packages/calibre/gui2/email.py", line 44, in run
File "site-packages/calibre/gui2/email.py", line 134, in sendmail
File "site-packages/calibre/utils/smtp.py", line 157, in sendmail
File "site-packages/calibre/utils/smtplib.py", line 761, in sendmail
SMTPSenderRefused: (552, 'Requested mail action aborted: exceeded storage allocation', u'gsteinberger1@gmx.com')

Job: "Email New York Times to gXXXXX" failed with error:
Traceback (most recent call last):
File "site-packages/calibre/gui2/threaded_jobs.py", line 84, in start_work
File "site-packages/calibre/gui2/email.py", line 101, in __call__
SMTPSenderRefused: (552, 'Requested mail action aborted: exceeded storage allocation', u'XXXX@gmx.com')

Called with args: (u'/var/folders/p2/7wgv5fyd70xc78lgbfvttcm80000gn/C/calibre_3.7.0_tmp_51WnKh/3RQULzcaltmpfmt.mobi', u'New York Times.mobi', u'xxxxxx@kindle.com', u'News: New York Times', u'Attached is the New York Times periodical downloaded by calibre.') {u'abort': , u'log': , u'notifications': }
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Old 09-10-2017, 08:40 PM   #5
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GMX says you have used up allowed Storage?
How much are you sending by mail?
Is your GMX account keeping copies of sent mail?
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Old 09-10-2017, 09:01 PM   #6
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There have been similar issues in the past. See Daily Mail not emailing where the file being sent was 69,920,427 bytes; yours is 69,920,427

The fix last time was to add in
Code:
compress_news_images = True
compress_news_images_max_size = 15
however
Code:
compress_news_images = True
is already in this recipe. Try adding in the other line
Code:
compress_news_images_max_size = 15
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Old 09-10-2017, 09:35 PM   #7
kovidgoyal
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See the line

'Requested mail action aborted: exceeded storage allocation'


Either free up some space in your GMX account or create a new one.
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Old 09-10-2017, 10:56 PM   #8
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GMX has a 50 MB attachment limit; he is sending 69MB!
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