Stupid Kindle, really hate it at the moment

LDB · 10-17-2020, 10:47 PM

So for months now my Kindle hasn't automatically loaded new purchases. Also, if I go to manage c/d and select title(s) and click deliver it does nothing. The only way to get stuff into the Kindle is to go to it and set it to show all and touch them in that list. It queues them and loads them. Nothing else works.

So I finally gave up and decided I'd reset it even though that means losing the library from it and resetting everything. Did it. Worked fine, all reset. Went to c/d and chose a dozen titles and clicked deliver. Nothing. Still had to go in the Kindle to display all and pick them there.

Really unhappy with Kindle and Amazon. Instead of participating with all the other big tech companies in politicking they need to tend to their damn business and products. Maybe it's time to learn a new universe and go to another reader that doesn't social engineer, just tends to their actual business.

shalym · 10-17-2020, 11:33 PM

Quote:

Originally Posted by LDB

So for months now my Kindle hasn't automatically loaded new purchases. Also, if I go to manage c/d and select title(s) and click deliver it does nothing. The only way to get stuff into the Kindle is to go to it and set it to show all and touch them in that list. It queues them and loads them. Nothing else works.

So I finally gave up and decided I'd reset it even though that means losing the library from it and resetting everything. Did it. Worked fine, all reset. Went to c/d and chose a dozen titles and clicked deliver. Nothing. Still had to go in the Kindle to display all and pick them there.

Really unhappy with Kindle and Amazon. Instead of participating with all the other big tech companies in politicking they need to tend to their damn business and products. Maybe it's time to learn a new universe and go to another reader that doesn't social engineer, just tends to their actual business.

Which one of your Kindles is this happening with? Or does it happen with all of them?

Shari

LDB · 10-17-2020, 11:57 PM

The Oasis. I loaned the PW to a friend and even when it's here I never use it. It's a "just in case" Kindle bought during a big sale for a really good discount.

Barbara1955 · 10-18-2020, 12:46 AM

Try looking for them under ALL ITEMS.

Deskisamess · 10-18-2020, 07:12 AM

Quote:

Originally Posted by Barbara1955

Try looking for them under ALL ITEMS.

The OP said this: "The only way to get stuff into the Kindle is to go to it and set it to show all and touch them in that list."

Braid · 10-19-2020, 04:32 AM

Just one more obvious idea to rule out:

Is it the case that after you click 'deliver' from c/d, the books still don't deliver, even after you press the 'sync' button on your Kindle?

cvkemp · 10-19-2020, 08:15 AM

Mine did that and the last firmware didn’t load correctly so I downloaded a fresh copy and repudiated and everything is working great

Paperbackstash · 10-19-2020, 09:56 AM

This is a bug that follows me around too, so I feel your pain. Haven't found a solution yet.

LDB · 10-19-2020, 11:03 AM

Quote:

Originally Posted by Braid

Just one more obvious idea to rule out:

Is it the case that after you click 'deliver' from c/d, the books still don't deliver, even after you press the 'sync' button on your Kindle?

I've even tried hitting sync a few times, knowing it won't work if it didn't work the first time, but frustration leads to doing things you know won't work.

LDB · 10-22-2020, 12:14 PM

Ok, I got my PW back from a friend. I turned on wifi and waited for it to show active. I selected the newest book in manage c/d. I said deliver to the PW. It took 2-3 seconds and there it was. I turned wifi on on the O3. I waited for it to show active. I selected the same book and said deliver. I waited 15-20 seconds and nothing. I clicked "sync" and it spun a moment and said nothing new. Once more on sync and nothing new. So apparently it doesn't affect all devices on any given account and perhaps only affects Oasis and no other models. Still majorly mad at Amazon.

janrey · 10-22-2020, 03:35 PM

Quote:

Originally Posted by LDB

Ok, I got my PW back from a friend. I turned on wifi and waited for it to show active. I selected the newest book in manage c/d. I said deliver to the PW. It took 2-3 seconds and there it was. I turned wifi on on the O3. I waited for it to show active. I selected the same book and said deliver. I waited 15-20 seconds and nothing. I clicked "sync" and it spun a moment and said nothing new. Once more on sync and nothing new. So apparently it doesn't affect all devices on any given account and perhaps only affects Oasis and no other models. Still majorly mad at Amazon.

Contact Amazon, there might be something stuck that is preventing everything else from downloading. See if they can clear out the queue. I think, but not sure, that when you request a download directly from the device it goes to the head of the queue, hence avoiding whatever might be stuck.

LDB · 10-22-2020, 06:17 PM

Quote:

Originally Posted by janrey

Contact Amazon, there might be something stuck that is preventing everything else from downloading. See if they can clear out the queue. I think, but not sure, that when you request a download directly from the device it goes to the head of the queue, hence avoiding whatever might be stuck.

That's a new one on me. I'd never thought of it or heard of it. I'll check with them. Thanks.

Josieb1 · 10-24-2020, 04:01 AM

Quote:

Originally Posted by LDB

So for months now my Kindle hasn't automatically loaded new purchases. Also, if I go to manage c/d and select title(s) and click deliver it does nothing. The only way to get stuff into the Kindle is to go to it and set it to show all and touch them in that list. It queues them and loads them. Nothing else works.

So I finally gave up and decided I'd reset it even though that means losing the library from it and resetting everything. Did it. Worked fine, all reset. Went to c/d and chose a dozen titles and clicked deliver. Nothing. Still had to go in the Kindle to display all and pick them there.

I’ve always had to load that way.

LDB · 11-03-2020, 08:15 PM

Ok, so I finally got contact from Amazon today. They walked me through downloading the latest update version and getting it installed. Went to C/D and told it to deliver a random book. It worked. I got one of my daily book emails. I "bought" one of the freebies from the email. It delivered in 1-2 seconds. So at least for the moment it seems to be fixed.

10-17-2020, 10:47 PM	#1
LDB Baker Street Irregular Posts: 441 Karma: 9920853 Join Date: Aug 2008 Location: Houston suburb Device: Oasis 3, PaperWhite 5, Aura One, Glowlight Plus, Scribe, Sage	Stupid Kindle, really hate it at the moment So for months now my Kindle hasn't automatically loaded new purchases. Also, if I go to manage c/d and select title(s) and click deliver it does nothing. The only way to get stuff into the Kindle is to go to it and set it to show all and touch them in that list. It queues them and loads them. Nothing else works. So I finally gave up and decided I'd reset it even though that means losing the library from it and resetting everything. Did it. Worked fine, all reset. Went to c/d and chose a dozen titles and clicked deliver. Nothing. Still had to go in the Kindle to display all and pick them there. Really unhappy with Kindle and Amazon. Instead of participating with all the other big tech companies in politicking they need to tend to their damn business and products. Maybe it's time to learn a new universe and go to another reader that doesn't social engineer, just tends to their actual business.

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10-17-2020, 11:57 PM	#3
LDB Baker Street Irregular Posts: 441 Karma: 9920853 Join Date: Aug 2008 Location: Houston suburb Device: Oasis 3, PaperWhite 5, Aura One, Glowlight Plus, Scribe, Sage	The Oasis. I loaned the PW to a friend and even when it's here I never use it. It's a "just in case" Kindle bought during a big sale for a really good discount.

10-18-2020, 12:46 AM	#4
Barbara1955 Non-Techy Posts: 4,454 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Try looking for them under ALL ITEMS.

10-19-2020, 04:32 AM	#6
Braid Groupie Posts: 184 Karma: 700000 Join Date: Dec 2016 Device: Kindle Oasis (2nd), Kobo Aura One, Kindle Voyage, Kobo H2O (1st)	Just one more obvious idea to rule out: Is it the case that after you click 'deliver' from c/d, the books still don't deliver, even after you press the 'sync' button on your Kindle?

10-19-2020, 08:15 AM	#7
cvkemp Loving life Posts: 1,412 Karma: 7991496 Join Date: Mar 2009 Location: Hot Springs Village, Arkansas Device: PaperWhite 5,iPhone 13, IPad, MacBook Air	Mine did that and the last firmware didn’t load correctly so I downloaded a fresh copy and repudiated and everything is working great

10-19-2020, 09:56 AM	#8
Paperbackstash Wizard Posts: 1,592 Karma: 20086276 Join Date: Aug 2018 Location: Central Florida Device: Oasis 3, PW 3, 4, 5, Fire HD 2012, Fire HD 8 (8th Gen)	This is a bug that follows me around too, so I feel your pain. Haven't found a solution yet.

10-22-2020, 12:14 PM	#10
LDB Baker Street Irregular Posts: 441 Karma: 9920853 Join Date: Aug 2008 Location: Houston suburb Device: Oasis 3, PaperWhite 5, Aura One, Glowlight Plus, Scribe, Sage	Ok, I got my PW back from a friend. I turned on wifi and waited for it to show active. I selected the newest book in manage c/d. I said deliver to the PW. It took 2-3 seconds and there it was. I turned wifi on on the O3. I waited for it to show active. I selected the same book and said deliver. I waited 15-20 seconds and nothing. I clicked "sync" and it spun a moment and said nothing new. Once more on sync and nothing new. So apparently it doesn't affect all devices on any given account and perhaps only affects Oasis and no other models. Still majorly mad at Amazon.

11-03-2020, 08:15 PM	#14
LDB Baker Street Irregular Posts: 441 Karma: 9920853 Join Date: Aug 2008 Location: Houston suburb Device: Oasis 3, PaperWhite 5, Aura One, Glowlight Plus, Scribe, Sage	Ok, so I finally got contact from Amazon today. They walked me through downloading the latest update version and getting it installed. Went to C/D and told it to deliver a random book. It worked. I got one of my daily book emails. I "bought" one of the freebies from the email. It delivered in 1-2 seconds. So at least for the moment it seems to be fixed.