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Old 11-15-2019, 10:01 AM   #1
asuagar
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Device: Likebook Mars T80D
Boyue Likebook Mars T80D boot starting problem

I bought this ereader three months ago. After leaving it unused for a couple of weeks, I turned it on. It stayed in the boot sequence during several minutes. I left it loading whitout turning off but it cannot complete the booting up sequence. After that, I forcely powered it off and tried again several times. In all the attemps, it didn't go past the starting up screen. I did a factory reset, but the problem persists. What can be the problem? Is there available any official firmware of the device?

Thanks!
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Old 11-15-2019, 12:09 PM   #2
Amon_Re
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Is there an SD card in there?
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Old 11-17-2019, 11:56 AM   #3
asuagar
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Originally Posted by Amon_Re View Post
Is there an SD card in there?
There SD card slot is empty
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Old 11-17-2019, 03:19 PM   #4
noboyue
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Same situation here.
I bought my T80D in August and had it not used for more than a month.
When I switched it on last week it got stuck in the boot sequence. (no SD card inserted)
I also did a factory reset by use of the reset hole and the android recovery menu but no change.
I tried to get into contact with boyue, but they did not answer to the two emails I sent.
Any help on the subject is greatly appreciated.
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Old 11-17-2019, 04:32 PM   #5
ottischwenk
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Quote:
Originally Posted by noboyue View Post
SI tried to get into contact with boyue, but they did not answer to the two emails I sent.
Any help on the subject is greatly appreciated.
Contact the dealer!
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Old 11-17-2019, 05:06 PM   #6
noboyue
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Originally Posted by ottischwenk View Post
Contact the dealer!
I did buy it through ebay and I have already contacted the dealer but got no reply either.
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Old 11-17-2019, 05:13 PM   #7
ottischwenk
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Quote:
Originally Posted by noboyue View Post
I did buy it through ebay and I have already contacted the dealer but got no reply either.
Contact Paypal if you paid with
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Old 11-18-2019, 07:39 PM   #8
asuagar
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Curiously, I am in the same situation as @noboyue. Sadly, in my case, the Paypal 180 days period for reclamations has expired. I also bought it at ebay. If the seller is the same in both cases, it could be something non casual. I sent him a message five days ago, but I have no response yet.
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Old 11-20-2019, 08:38 AM   #9
noboyue
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Originally Posted by asuagar View Post
.. If the seller is the same in both cases, it could be something non casual.
What is your seller?
Did you check your private messages?
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Old 11-20-2019, 12:25 PM   #10
asuagar
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Originally Posted by noboyue View Post
What is your seller?
Did you check your private messages?
My seller was "jurongeast" (https://www.ebay.com.sg/usr/jurongea...p2047675.l2559). I write him a message on 15 novembre asking for a solution to the problem. At the moment, I have no response.

I read your message and replied it two days ago .
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Old 11-20-2019, 03:05 PM   #11
noboyue
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My seller was https://www.ebay.de/usr/heybattery26...72.m2749.l2754.
So it is a totally different one.
I suppose the device has a general problem, possibly if it is not used for a while.
It would be interesting to know if other users of the likebook also did not use it for 6-8 weeks and did not have the problem.
What may be special with my device is, that I have put it in a case with a magnetic switch. That is, if I close the case the likebook reacts on the switch and goes into sleep.
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Old 11-22-2019, 12:47 PM   #12
asuagar
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Originally Posted by asuagar View Post
Curiously, I am in the same situation as @noboyue. Sadly, in my case, the Paypal 180 days period for reclamations has expired. I also bought it at ebay. If the seller is the same in both cases, it could be something non casual. I sent him a message five days ago, but I have no response yet.
I was wrong. My period for reclamation in PAYPAL of 180 days has not expired yet. I am going to open a dispute for trying to solve the problem.
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