M92 -- dead? frozen? bricked? - Page 4

chexmix · 03-21-2013, 07:38 AM

Well, it's been a month since I put the thing in the mail. I hope it got there -- or is getting there -- or -- something.

Now I'm all paranoid -- when I made out the paperwork for it I described the item as an e-reader with battery removed. The postal worker told me I shouldn't have put the 'battery removed' part on there because it would raise a red flag ... sigh. My somewhat naive honesty bites me again? Perhaps someone is manhandling the thing apart in some local post office right now ... %^T

(Booxtor, I'm not whining for an update ... I just don't trust the mail).

Randy11 · 03-21-2013, 10:34 AM

Hi Chexmix,
I hope, for you, that all will go well

chexmix · 03-21-2013, 12:57 PM

Quote:

Originally Posted by Randy11

Hi Chexmix,
I hope, for you, that all will go well

Thank you, Randy11 ... I got email shipping notices from ereader-store.de today ... I hope Booxtor didn't take my last post as my being pushy: that wasn't my intention.

I think his customer service is A-1.

And of course, thanks to Booxtor -- hope all is going well with you!

/G

chexmix · 03-26-2013, 01:48 PM

The M92 is back in my hands and seems to be working well. Fingers crossed it stays that way for a while.

Thanks, everyone.

Randy11 · 03-26-2013, 04:28 PM

I'm happy for you ! Good luck !

chexmix · 03-27-2013, 11:15 AM

Quote:

Originally Posted by Randy11

I'm happy for you ! Good luck !

Thank you, sir.

OwenA · 05-18-2013, 01:51 PM

Did you ever get this resolved Chexmix? I have a similar problem with a new M92.

On another post someone has suggested that it might be the result of letting the battery completely discharge but, looking at other people's posts on battery life I think this is unlikely, and I still have blue and orange lights (depending on whether it is plugged into a charger or not.

Resetting does enable me to turn it off (which I can't do by just pressing the on/off button). I had a black line in the middle of the screen at first, and now I have about 10 black lines - they seem to multiplying every few hours.

Just wondered if you ever found out what the problem was. I've had the M92 for about a week.

OwenA · 05-18-2013, 02:03 PM

Sorry - ignore that - for some reason my computer didn't show me the last few posts on here.

chexmix · 06-23-2013, 12:09 PM

Well, after many weeks of delay (I'd gotten used to using my 7" Android tablet for everything), my unlucky M92 is on its way back to Germany for another go at a fix.

Since the biggest part of the problem has seemed to be the battery's complete refusal to take a charge, I'm wondering ... what sort of chargers do US users use? The one I got with the unit was EU-centric, so I couldn't use it. I'd been using spare iPod chargers instead, but ... I don't know ... maybe that doesn't ... really ... work?

It's a straw, I know, but I thought I would grab at it.

chexmix · 07-28-2013, 05:24 PM

I have the M92 back in hand and am using it. I'm doing my best to conserve my enthusiasm, however ... because whatever happens, it will not be traveling back to German a 3rd time.

I'll know, I guess, as soon as I try to charge it.

gamba66 · 07-28-2013, 05:58 PM

Quote:

Originally Posted by chexmix

Well, after many weeks of delay (I'd gotten used to using my 7" Android tablet for everything), my unlucky M92 is on its way back to Germany for another go at a fix.

Since the biggest part of the problem has seemed to be the battery's complete refusal to take a charge, I'm wondering ... what sort of chargers do US users use? The one I got with the unit was EU-centric, so I couldn't use it. I'd been using spare iPod chargers instead, but ... I don't know ... maybe that doesn't ... really ... work?

It's a straw, I know, but I thought I would grab at it.

Ipod chargers are special, my girlfriends ipod only charges with the ipod charger, normal chargers wont charge the ipod..

Try using android usb chargers, they are not proprietary like the apple ones

Worst case: Buy a converter

I charged my android for years with a converted charger (uk to german) and had no problems, was just a little piece of plastic to stick on the charger

chexmix · 08-04-2013, 04:46 PM

OK, I've had the M92 plugged in over night and the battery level has GONE DOWN. It's almost empty: the battery icon has one bar and a diagonal black line through it.

This persists after I power down and power back up.

For the love of ____, what am I doing wrong??

If someone can provide me with a good reason not to throw this thing against the wall, please let me know.

rkomar · 08-04-2013, 08:22 PM

Quote:

Originally Posted by chexmix

OK, I've had the M92 plugged in over night and the battery level has GONE DOWN. It's almost empty: the battery icon has one bar and a diagonal black line through it.

This persists after I power down and power back up.

For the love of ____, what am I doing wrong??

If someone can provide me with a good reason not to throw this thing against the wall, please let me know.

I've read about others having similar problems that were due to the desktop computer going into sleep mode when not being used. In that mode, the charging stops, and in fact it can drain the charge from the other device instead of charging it. So, if you're charging your reader with a computer, make sure that your computer doesn't go into sleep mode when you leave it, or else use a dedicated charging device.

chexmix · 08-04-2013, 10:43 PM

Quote:

Originally Posted by rkomar

I've read about others having similar problems that were due to the desktop computer going into sleep mode when not being used. In that mode, the charging stops, and in fact it can drain the charge from the other device instead of charging it. So, if you're charging your reader with a computer, make sure that your computer doesn't go into sleep mode when you leave it, or else use a dedicated charging device.

Thanks for the reply. I was charging (correction: attempting to charge) direct from a power strip, not from a computer.

I will try plugging it in to a different outlet, but fully expect it will simply proceed to a frozen "please charge" screen, as it did before ... and that that will be the bitter end. There's no way I'm sending this back to Germany a 3rd time.

rkomar · 08-05-2013, 02:10 AM

Quote:

Originally Posted by chexmix

Thanks for the reply. I was charging (correction: attempting to charge) direct from a power strip, not from a computer.

I will try plugging it in to a different outlet, but fully expect it will simply proceed to a frozen "please charge" screen, as it did before ... and that that will be the bitter end. There's no way I'm sending this back to Germany a 3rd time.

Okay. Sorry to hear that the solution isn't so simple. Best of luck to you.

08-04-2013, 04:46 PM	#57
chexmix Zealot Posts: 140 Karma: 1000010 Join Date: Oct 2012 Location: Arlington, MA USA Device: Kindle 1, Samsung Galaxy Note 10.1 (2014), Onyx Boox M96	OK, I've had the M92 plugged in over night and the battery level has GONE DOWN. It's almost empty: the battery icon has one bar and a diagonal black line through it. This persists after I power down and power back up. For the love of ____, what am I doing wrong?? If someone can provide me with a good reason not to throw this thing against the wall, please let me know. Last edited by chexmix; 08-04-2013 at 04:48 PM.

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03-21-2013, 07:38 AM	#46
chexmix Zealot Posts: 140 Karma: 1000010 Join Date: Oct 2012 Location: Arlington, MA USA Device: Kindle 1, Samsung Galaxy Note 10.1 (2014), Onyx Boox M96	Well, it's been a month since I put the thing in the mail. I hope it got there -- or is getting there -- or -- something. Now I'm all paranoid -- when I made out the paperwork for it I described the item as an e-reader with battery removed. The postal worker told me I shouldn't have put the 'battery removed' part on there because it would raise a red flag ... sigh. My somewhat naive honesty bites me again? Perhaps someone is manhandling the thing apart in some local post office right now ... %^T (Booxtor, I'm not whining for an update ... I just don't trust the mail).

03-21-2013, 10:34 AM	#47
Randy11 Wizard Posts: 1,138 Karma: 1577094 Join Date: Oct 2008 Device: Samsung EB60, Onyx M92, Onyx Max2	Hi Chexmix, I hope, for you, that all will go well

03-26-2013, 01:48 PM	#49
chexmix Zealot Posts: 140 Karma: 1000010 Join Date: Oct 2012 Location: Arlington, MA USA Device: Kindle 1, Samsung Galaxy Note 10.1 (2014), Onyx Boox M96	The M92 is back in my hands and seems to be working well. Fingers crossed it stays that way for a while. Thanks, everyone.

03-26-2013, 04:28 PM	#50
Randy11 Wizard Posts: 1,138 Karma: 1577094 Join Date: Oct 2008 Device: Samsung EB60, Onyx M92, Onyx Max2	I'm happy for you ! Good luck !

05-18-2013, 01:51 PM	#52
OwenA Member Posts: 23 Karma: 10 Join Date: May 2013 Device: Onyx Boox M92	Did you ever get this resolved Chexmix? I have a similar problem with a new M92. On another post someone has suggested that it might be the result of letting the battery completely discharge but, looking at other people's posts on battery life I think this is unlikely, and I still have blue and orange lights (depending on whether it is plugged into a charger or not. Resetting does enable me to turn it off (which I can't do by just pressing the on/off button). I had a black line in the middle of the screen at first, and now I have about 10 black lines - they seem to multiplying every few hours. Just wondered if you ever found out what the problem was. I've had the M92 for about a week.

05-18-2013, 02:03 PM	#53
OwenA Member Posts: 23 Karma: 10 Join Date: May 2013 Device: Onyx Boox M92	Sorry - ignore that - for some reason my computer didn't show me the last few posts on here.

06-23-2013, 12:09 PM	#54
chexmix Zealot Posts: 140 Karma: 1000010 Join Date: Oct 2012 Location: Arlington, MA USA Device: Kindle 1, Samsung Galaxy Note 10.1 (2014), Onyx Boox M96	Well, after many weeks of delay (I'd gotten used to using my 7" Android tablet for everything), my unlucky M92 is on its way back to Germany for another go at a fix. Since the biggest part of the problem has seemed to be the battery's complete refusal to take a charge, I'm wondering ... what sort of chargers do US users use? The one I got with the unit was EU-centric, so I couldn't use it. I'd been using spare iPod chargers instead, but ... I don't know ... maybe that doesn't ... really ... work? It's a straw, I know, but I thought I would grab at it.

07-28-2013, 05:24 PM	#55
chexmix Zealot Posts: 140 Karma: 1000010 Join Date: Oct 2012 Location: Arlington, MA USA Device: Kindle 1, Samsung Galaxy Note 10.1 (2014), Onyx Boox M96	I have the M92 back in hand and am using it. I'm doing my best to conserve my enthusiasm, however ... because whatever happens, it will not be traveling back to German a 3rd time. I'll know, I guess, as soon as I try to charge it.

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