eBook Library 3.0 Mac problems

nikev · 09-04-2009, 05:50 PM

Hi,

I am having the same problem referenced by a number of people on this site: eBook Libary 3.0 lauches on my machine, but doesn't show any application window. I just get the menu bar but no activity beyond that. The application launches correctly from another user account on the same machine, so I'm guessing that the problem is caused by a corrupt preferences file somewhere in my account. I have deleted everything Sony related in ~/Library/Preferences, but to no avail -- is there a workaround that somebody knows that might help?

Thanks in advance,

Nike Vatsal

rchang · 09-29-2009, 05:52 PM

on "chat" assistance with smart soft user center.... sony seems to continue to be clueless that technology being all about the interface.

they suggested i try installing eBook Library Software on another computer because "it might be an issue with Computer also" and that "this is not a common issue" and that "The Software is tested several times by our Software Department before releasing."

oy vey. why do i continue to bother with Sony products?

MacGirlie · 10-09-2009, 04:33 PM

If you're still having this issues, you might try repairing permissions or drive. That's fixed a few problems for me with software conflicts.

pthwaite · 10-10-2009, 04:11 PM

I'd also check that you have chosen a "Country" that you can actually buy the reader in, eg UK, US etc. I seem to remember there were issues where it wouldn't work correctly if your Country wasn't one that the Sony is directly available from. You other user may have differently defaults set.

nikev · 10-12-2009, 01:36 AM

My eBook Library software mysteriously decided to start working again. I didn't do anything, it just decided to play nice by itself. However, it insists on asking permission to accept incoming connections at random time, despite permissions for this being set in the firewall.

Basically, Sony's Mac support is pretty minimal. It's not even possible to update Reader firmware on a Mac as far as I can tell, and neither is it possible to authorize the reader for Adobe DRM protected stuff.

Oh well.

OldManKris · 10-22-2009, 06:05 AM

See https://www.mobileread.com/forums/showthread.php?t=59980 for a solution

Beatlebacker · 10-22-2009, 02:22 PM

There is a new v3.0 being launched this week in the US and Europe I believe which is supposed to be eliminating some of the issues mentioned. Keep your eyes open for it on a Sony site near you - but it'll be an uninstall / fresh install situation.

09-04-2009, 05:50 PM	#1
nikev Connoisseur Posts: 53 Karma: 10 Join Date: Sep 2009 Device: PRS 505	eBook Library 3.0 Mac problems Hi, I am having the same problem referenced by a number of people on this site: eBook Libary 3.0 lauches on my machine, but doesn't show any application window. I just get the menu bar but no activity beyond that. The application launches correctly from another user account on the same machine, so I'm guessing that the problem is caused by a corrupt preferences file somewhere in my account. I have deleted everything Sony related in ~/Library/Preferences, but to no avail -- is there a workaround that somebody knows that might help? Thanks in advance, Nike Vatsal

09-29-2009, 05:52 PM	#2
rchang Junior Member Posts: 1 Karma: 10 Join Date: Sep 2009 Device: prs-300	same problem on "chat" assistance with smart soft user center.... sony seems to continue to be clueless that technology being all about the interface. they suggested i try installing eBook Library Software on another computer because "it might be an issue with Computer also" and that "this is not a common issue" and that "The Software is tested several times by our Software Department before releasing." oy vey. why do i continue to bother with Sony products?

10-12-2009, 01:36 AM	#5
nikev Connoisseur Posts: 53 Karma: 10 Join Date: Sep 2009 Device: PRS 505	Problem spontaneously resolved. My eBook Library software mysteriously decided to start working again. I didn't do anything, it just decided to play nice by itself. However, it insists on asking permission to accept incoming connections at random time, despite permissions for this being set in the firewall. Basically, Sony's Mac support is pretty minimal. It's not even possible to update Reader firmware on a Mac as far as I can tell, and neither is it possible to authorize the reader for Adobe DRM protected stuff. Oh well.

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10-09-2009, 04:33 PM	#3
MacGirlie Junior Member Posts: 5 Karma: 10 Join Date: Oct 2009 Device: Sony Reader PRS-600	If you're still having this issues, you might try repairing permissions or drive. That's fixed a few problems for me with software conflicts.

10-10-2009, 04:11 PM	#4
pthwaite Fanatic Posts: 597 Karma: 430 Join Date: Aug 2008 Location: Ellesmere Port, UK Device: DR1000S Sony PRS505 iPad iPhone	I'd also check that you have chosen a "Country" that you can actually buy the reader in, eg UK, US etc. I seem to remember there were issues where it wouldn't work correctly if your Country wasn't one that the Sony is directly available from. You other user may have differently defaults set.

10-22-2009, 06:05 AM	#6
OldManKris Junior Member Posts: 3 Karma: 10 Join Date: Oct 2009 Device: Sony PRS-505	See https://www.mobileread.com/forums/showthread.php?t=59980 for a solution

10-22-2009, 02:22 PM	#7
Beatlebacker Member Posts: 17 Karma: 174 Join Date: Oct 2009 Device: Sony PRS-505	There is a new v3.0 being launched this week in the US and Europe I believe which is supposed to be eliminating some of the issues mentioned. Keep your eyes open for it on a Sony site near you - but it'll be an uninstall / fresh install situation.

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