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Old 12-23-2019, 02:32 AM   #31
stumped
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Quote:
Originally Posted by Rydia View Post
Yes there was originally one. But there was a 2nd generation:

"In August 2013, Kobo unveiled three additional Kobo Arc tablets. These were the Kobo Arc 10HD, Kobo Arc 7HD, and Kobo Arc 7. The Kobo Arc 10HD is a 10.1-inch tablet with 2560×1600 resolution, while Kobo Arc 7HD is a 7-inch tablet with 1920×1200 resolution, and Kobo Arc 7 is a 7-inch tablet with a 1024×600 resolution."

https://en.wikipedia.org/wiki/Kobo_Arc
yse, i was keeping it simple. lets say this.
there is only one version of each model designation. All are android devices which were marketed as e readers, all are obsolete. ( stuck at android 4 ). Kobo has left that market.
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Old 12-23-2019, 03:47 AM   #32
nnanard8
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So any solution for the "or else" ?

(Factory reset BEFORE the update (kobo arc 7))
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Old 12-23-2019, 05:53 PM   #33
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Quote:
Originally Posted by nnanard8 View Post
So any solution for the "or else" ?

(Factory reset BEFORE the update (kobo arc 7))
There is none. Kobo support told me it should not work and I should have magically known that I had to do an update for a 7 years old device before a factory reset. Really bad company in my opinion.
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Old 12-24-2019, 07:56 AM   #34
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Old 01-01-2020, 03:46 AM   #35
nnanard8
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Could it be a solution to install a custom rom ?
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Old 01-01-2020, 11:24 AM   #36
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Quote:
Originally Posted by Rydia View Post
There is none. Kobo support told me it should not work and I should have magically known that I had to do an update for a 7 years old device before a factory reset. Really bad company in my opinion.
There is a solution. I tried to explain in my post:
https://www.mobileread.com/forums/sh...0&postcount=26

You must drag and drop the software to the folder on the ARC while hooked up to a USB port, on a windows computer (I think mac will not work). Then restart and the update should apply.

Follow the instructions as written, you may have to try multiple times.
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Old 01-02-2020, 05:09 AM   #37
nnanard8
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I already tried this, i have a kobo arc 7, and i have put the file for the arc.
When i restart the device the update starts and then i have a message of error.
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Old 01-05-2020, 08:25 PM   #38
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Quote:
Originally Posted by leif20 View Post
There is a solution. I tried to explain in my post:
https://www.mobileread.com/forums/sh...0&postcount=26

You must drag and drop the software to the folder on the ARC while hooked up to a USB port, on a windows computer (I think mac will not work). Then restart and the update should apply.

Follow the instructions as written, you may have to try multiple times.
I already did that and it does not work. The customer support told me I had to do the update before the factory reset. But I did the update after the factory reset, so it does not work.
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Old 02-05-2020, 10:50 AM   #39
nnanard8
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Could I put a custom rom or a factory rom to make the tablet running again ?
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Old 02-05-2020, 11:16 AM   #40
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No one makes a custom ROM. It already has a factory rom from when it was made. I don't get how you think replacing it can help. Just write it off or sell it for parts. Someone else may have got the update done but is in the market for a replacement screen or battery...
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Old 02-23-2020, 07:57 PM   #41
el_pablo
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So I have done a factory reset, before reading that I needed to update before a factory reset.

I have manage to do the update manually, but I'm stuck in the Wifi connection problem. How do I manage to skip this step?
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Old 02-24-2020, 01:06 AM   #42
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Quote:
Originally Posted by el_pablo View Post
So I have done a factory reset, before reading that I needed to update before a factory reset.

I have manage to do the update manually, but I'm stuck in the Wifi connection problem. How do I manage to skip this step?
With the help of el_pablo, here was the method I used to unlock my arc 10hd:

1: Enable usb debugging
Boot the arc 10 hd
When The keyboard pops for the password.
Press on the keyboard settings button. Which in my case is the key at the bottom left.
Select Google Keyboard Settings
Select "Personnal dictionnary"
The Settings app will open.
Now you should be able to connect to the Wifi.
Go to "About Kobo Arc 10HD"
Tap 7 times on "Kernel version" (or Build Number). This will activate the "Developer options"
In "Developer options", activate USB debugging.
In the security tab, activate "Unknown source" apps.

2: Enable root
To enable root, I used the cydia impactor method of this thread ( https://forum.xda-developers.com/sho....php?t=2507886) . However, the newest application does not work, so I had to use an old version.

Here is the file I used:
http://cache.saurik.com/impactor/win...tor_0.9.14.zip

3: Remove blootware
Open an adb shell
In the adb shell type su to go in root

Use this command to make the system directory writable
mount -o rw,remount -t yaffs2 /dev/block/mtdblock3 /system
go to system/app directory and then remove the apk you no longer want. I removed some Kobo apk.

cd system
cd app
rm KoboSetupWizard.apk
rm KoboJIT.apk
rm KoboReader.apk
rm KoboStubs.apk

I also went to data\data to remove the com.kobo.setupwizard directory, but I don't think it is necessary:
rm -r com.kobo.setupwizard
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Old 03-03-2020, 10:31 AM   #43
Wertbau
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@Rydia

I have got the same problem as el_pablo and tried Rydia`s method but i am stuck with the problem that the cydia impacter always fails to root the Kobo Arc 10 HD. Is it possible to explain it a bit further
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Old 03-21-2020, 06:05 PM   #44
marta123
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kobo arc 7 hd problem with wi

hi you can have some more info. I open impactor and go to shell but then what do I have to do . i have kobo arc 7 hd
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Old 03-26-2020, 01:45 PM   #45
plummer6699
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I....like the majority. Did a reset to factory on my Arc 7HD and now am stuck at the wifi screen. Grrr. Someone out there must have a custom rom or something to get around this?

p.s. yes i copied the update.zip file to the Arc many times and it did not work. Same issue.
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