Kobo Touch Not Connecting to New Windows 10 Tablet

TheArtfulDodger · 09-01-2017, 10:42 AM

Hello:

I recently upgraded my Tablet to a new Microsoft Surface Book which only has USB 3.0 ports. I have attached USB Flash Drives and other devices to both ports and both are functioning. However, when I plug in the Touch, Windows does not recognize the Touch, although it does charge the Touch.

In a post from 2015 (I can't find the exact post now) the question was raised in a similar situation if the user was plugging into a USB 3.0 port and I was wondering why the question was raised and is it significant? My previous tablet, a Dell, connected just fine!

Any ideas would be most appreciated.

Sparky

TheArtfulDodger · 09-01-2017, 12:50 PM

I was reading other posts to look for a solution and someone suggested restarting both Windows and the Touch at the same time. I tried this and - it worked!

Sparky

09-01-2017, 10:42 AM	#1
TheArtfulDodger Zealot Posts: 144 Karma: 155110 Join Date: Nov 2010 Location: Ashford, Kent, England Device: Kobo Clara, Kobo Touch, Kindle, Nook Touch	Kobo Touch Not Connecting to New Windows 10 Tablet Hello: I recently upgraded my Tablet to a new Microsoft Surface Book which only has USB 3.0 ports. I have attached USB Flash Drives and other devices to both ports and both are functioning. However, when I plug in the Touch, Windows does not recognize the Touch, although it does charge the Touch. In a post from 2015 (I can't find the exact post now) the question was raised in a similar situation if the user was plugging into a USB 3.0 port and I was wondering why the question was raised and is it significant? My previous tablet, a Dell, connected just fine! Any ideas would be most appreciated. Sparky

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09-01-2017, 12:50 PM	#2
TheArtfulDodger Zealot Posts: 144 Karma: 155110 Join Date: Nov 2010 Location: Ashford, Kent, England Device: Kobo Clara, Kobo Touch, Kindle, Nook Touch	I was reading other posts to look for a solution and someone suggested restarting both Windows and the Touch at the same time. I tried this and - it worked! Sparky

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