04-16-2010, 04:16 AM | #1 |
Zealot
Posts: 109
Karma: 84
Join Date: Jun 2009
Location: Manchester
Device: Kobo Auroa H2O
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Always woth complaining.
Just a quick post to Books on Board/UK for actually having some customer support worthy of the name.
I recently bought Hero fo Ages from them, and it was badly formatted - not unreadable, but certainly disruptive, lots of - intruding and thlia letter transposition making words hard to guess. Contact through their website, couple of emails later, and refund sent. I hope they pass it back to the publisher - shoddy formatting is not acceptable. |
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