07-11-2012, 01:25 AM | #1 |
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2.0 update fails
Hi, I already asked the same in the 2.0 release thread, but it got buried.
The v2.0 firmware update is failing for me. I just made a factory reset before to avoid possible problems. Now, when Kobo Desktop (v3.0, ob Windows XP SP3) trys to update the firmware, the usb connection suddenly drops and Kobo Desktop is complaining about the device being full (device information shows 1309mb free space before and after, like it should be an "fresh" Kobo, btw). After pulling the usb cable out, the Kobo resets and boots into 1.9.12. I already reinstalled Kobo Dektop, reseted the Kobo again and tried a different usb port, but that didn't change anything. What can I do about this? It is now kind of stuck at 1.9.12. |
07-11-2012, 03:21 AM | #2 |
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By the sounds of that I'd say call Kobo support, might be faulty.
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07-11-2012, 05:59 AM | #3 |
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Spheres, does the Kobo Touch show as connected in "My Computer" (maybe finder in Mac, I'm not a Mac user)?
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07-11-2012, 06:13 AM | #4 | |
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Quote:
What I don't understand: Isn't Kobo Desktop supposed to just copy over the files needed into the .kobo directory while the actual update takes place when the kobo is disconnected? Seems to me that something's wrong with the new Kobo Desktop version... I wrote an email to the support team, maybe they give me a link to the firmware so I can try to upgrade manually, like I successfully did with the 1.9.17... |
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07-11-2012, 06:51 AM | #5 |
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One time in the distant past I had a problem similar to yours. The old version of the desktop did not completely uninstall, even after I did a reboot of the computer. I used a 3rd party cleaner to fix it up--don't remember which one as it was a few years back.
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07-11-2012, 07:01 AM | #6 |
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Ok, this sounds promising. I'm gonna try this out tonight!
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07-11-2012, 07:16 AM | #7 | |
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Quote:
Regards JAck |
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07-11-2012, 07:21 AM | #8 |
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Take a look at this Lifehacker article for some ideas.
http://lifehacker.com/5829096/the-be...er-for-windows |
07-11-2012, 09:19 AM | #9 | |
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Quote:
Like you Jack, I had to redo the Shortlist, but it isn't holding that information either, ie I touch the heart, it puts up a notice saying Added to Shortlist or words to that effect, I go to the next page of the Library to do another book, then turn back and the highlighted heart is back to being blank. I think I shall have to do a Factory reset. |
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07-11-2012, 10:23 AM | #10 | |
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Quote:
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07-11-2012, 04:07 PM | #11 |
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Yes! Got it to work!
Well, admittedly, I found a different but quite obvious solution: I used the firmware zip Kobo Desktop downloaded (murg mentioned the path here), copied the contents over to the .kobo directory and - voilà! - the KT updated cleanly. The only thing I had to do though, was to remove all my books I had copied using 1.9.17 before and to copy them over with Calibre again, otherwise opening a book would lead to a crash. Whatever, so far, everything works like charm, it seems to be more speedy and responsive and some mistakes I had with books before (like ignored dropcaps at chapter beginnings) are gone! |
07-11-2012, 07:59 PM | #12 | |
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Quote:
For those with the same problem who don't know what this involves (I didn't), you go into Settings and Account, and hit Sign Out. You are then prompted to attach the KT to the computer and it goes through the process again - in my case, successfully this time. You lose your bookmarks and whether a book is Finished, but that's easier to fix than reloading everything from scratch. Thanks again, robko. |
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07-12-2012, 04:42 PM | #13 |
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Update in case anyone reads this: I found the instructions for factory reset in another thread. It looks like there are a lot of issues with the 2.0 release.
Original post: I logged out of my device and now it wants me to do a device setup e.g goto Kobosetup.com.. etc. I would be fine with that except when I plug it into the computer via usb the computer sees it but Kobo desktop does not. If I try to browse the device in windows explorer I get an I/O error. Is there anyway to do a reset back to default just using the hardware buttons? (It no longer boots to the main screen just the "Go to Kobosetup.com" screen so I can't access factory reset there. Last edited by TheJohnNewton; 07-12-2012 at 09:20 PM. |
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