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View Poll Results: How has your Pocket PRO been for you? | |||
Just great. It has been trouble free so far. | 15 | 34.09% | |
Great, but small problems. All fixed to date. | 17 | 38.64% | |
Fine, but small problems still awaiting being fixed. | 6 | 13.64% | |
Good.... wish it was better. I might buy Astak again | 6 | 13.64% | |
Good, but I would not buy again. | 1 | 2.27% | |
Fair.... I like it generally but am looking for another | 1 | 2.27% | |
Poor.... it has generally missed all my expectations | 0 | 0% | |
I feel Astak really cares and will get better | 16 | 36.36% | |
I feel Astak cares but not much | 0 | 0% | |
I hate Astak and support Amazon Evil Forces. | 1 | 2.27% | |
Multiple Choice Poll. Voters: 44. You may not vote on this poll |
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Thread Tools | Search this Thread |
04-30-2010, 08:47 PM | #16 | |
Astak Director, Bus. Devl
Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
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Davimee, send me a PM!!
Quote:
You are a good person. Just send me a copy of your email with your real name and email address and I will ensure it gets prompt response while the regular tech is away!! I will get on it Monday!! I finally have a weekend off!! |
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04-30-2010, 10:03 PM | #17 |
Happy Wife & Momma
Posts: 532
Karma: 1634
Join Date: Jan 2010
Location: USA
Device: Purple Astak Pocket Pro! :)
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Thanks, Robert! I just sent the PM. Enjoy your weekend off!
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05-03-2010, 12:53 PM | #18 |
Astak Director, Bus. Devl
Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
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Take advantage of this poll, please.
Dear All:
Here is your chance to speak up and state your feelings in this poll. We would love to have all opinions. |
05-04-2010, 07:35 PM | #19 |
Happy Wife & Momma
Posts: 532
Karma: 1634
Join Date: Jan 2010
Location: USA
Device: Purple Astak Pocket Pro! :)
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Yay, I am now able to vote! I love my Pocket Pro, but more than that, I am impressed with Astak's customer service. I have had a few problems, but Astak has done a terrific job seeing that everything was taken care of. In a way, having a few difficulties has been a blessing, as it's given me an opportunity to see just how much Astak cares about their customers, and takes the steps necessary to make things right. It's kind of a weird way of looking at things, I realize, but sometimes weird is ok. *l*
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05-04-2010, 07:44 PM | #20 | |
Astak Director, Bus. Devl
Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
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Our regular TECH is back!!
Quote:
Our regular TECH is back and plowing through about 50 emails and a host of phone messages. PLEASE let me know if he does not contact you in a few days at most. His name is Elliott and he is bone tired but working hard to catch up!! |
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05-04-2010, 07:52 PM | #21 | |
Addict
Posts: 304
Karma: 7102
Join Date: Dec 2009
Device: Pocket Pro, Kindle Dx
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Quote:
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05-05-2010, 03:36 AM | #22 |
Member
Posts: 16
Karma: 10
Join Date: Mar 2010
Device: pp
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Dear Roberb, your presence here is something really very positive and great to Astak! Before this, I was just thinking that Astak had closed their ears to their customers' complaints. So your info is really helpful. As you said the tech's back, so I will wait for another couple of days.
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05-05-2010, 03:39 PM | #23 | |
Happy Wife & Momma
Posts: 532
Karma: 1634
Join Date: Jan 2010
Location: USA
Device: Purple Astak Pocket Pro! :)
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Quote:
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05-05-2010, 03:53 PM | #24 |
Astak Director, Bus. Devl
Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
|
One person supporting Amazon Evil Forces
Dear all:
We are trying to get things better. I do appreciate the kind words; and hope we can get even better! One person on the poll does hate Astak and supports Amazon Evil Forces. They have gone to the Dark Side of the force! |
05-05-2010, 07:32 PM | #25 |
Addict
Posts: 304
Karma: 7102
Join Date: Dec 2009
Device: Pocket Pro, Kindle Dx
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I emailed tech support on friday and haven't heard anything back from them yet. I am starting to wonder if they got my email or not. I also called and left a voice message but haven't gotten a call either. I know Eillot was out of the office for a while, but i was wondering if others were starting to get replies to emails yet so I figure out if it's just my email... agian
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