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Old 11-12-2019, 11:18 PM   #1
4691mls
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Have you had to reauthorize your reader?

I had been using my reader earlier this evening, set it aside for a little while, went back to it and tried to open a library book, got an error message that I needed to authorize Adobe. So I turned on WiFi and reentered my Adobe ID.

Then I tried to open the book again and got a message about a missing token and that I needed to download the book directly from the library. Tried all four of my other library books and got the same message - even on the book I had been reading a little while earlier.

Tried a restart just in case but nothing changed.

So I logged into the library and redownloaded all the books. Now I have a second copy of each. I can open both copies, the original ones still have any bookmarks and highlights I had made.

Has this happened to anyone else?
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Old 11-13-2019, 07:14 AM   #2
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Has this happened to anyone else?
Yes, this happened to me one time also. And I had the book on two different Tolinos and both required the "re-authorization" at the same time. And, as with you, that didn't fix it, I had to download the book again. At the time I wondered if it was because I had the WiFi turned off and the Tolino wanted to "call home" and verify the book was still checked out. It hasn't done it since then and I had already mostly forgotten about it.
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Old 11-13-2019, 09:09 AM   #3
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Well, at least I know it's not just my reader...... I hope it doesn't happen to me again either!
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Old 11-13-2019, 03:26 PM   #4
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Well, at least I know it's not just my reader...... I hope it doesn't happen to me again either!
I thought it was something I had done wrong. Unfortunately, I guess not. Since it happened on two Tolinos at the same time I'm guessing it must have been an Overdrive/ADE issue.
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