Kindle books missing lines of text?

Kaylle · 05-28-2008, 01:24 PM

I've been lurking on these boards for over a year now, but today is my first post. And I've come with a problem! Lol. I'm not looking for a solution so much as I'm just wondering if anyone else is having this problem.

I just bought my Kindle a few weeks ago (hurray for tax rebates), and yesterday I purchased my first book via the Kindle store on the device. (Before that, I had purchased books on my computer or loaded files I already had.) I read the sample first, and noticed some odd formatting issues but decided they weren't enough to dissuade me from buying it.

When I purchased the book itself, the weird formatting issues were still there, but also in places a line of text would be missing from the book!

I work at a school, so today I went to the school library and found a hard copy of the book to compare. Several words-- approximately one line of printed text in the printed copy-- are simply missing from the Kindle version. In one place, the sentence starts in the middle of the word. Also, anyplace where there's a bulleted list, the bullets/line breaks disappear and the whole thing becomes one large indented paragraph. In places other paragraphs are also indented for no apparent reason.

Has anyone else seen this happen? Before the Kindle I had an eBookwise, and I vaguely remember having some issues with Ebookwise Librarian omitting everything between MSWord smartquotes, or anything with a SmartTag attached. That's the closest problem I can think of. If this had been a book I converted myself I would just assume it was something I did, but this is a book that came directly from Amazon, via Whispernet, and it ought to work perfectly.

(The book I in question was All American Girl by Meg Cabot (not high literature, I know, but it's almost summer and my brain needs to detox!). I noticed some of the same formatting issues in the sample for another of her books as well.)

DaleDe · 05-28-2008, 01:36 PM

Be sure and feed this information back to Amazon. If it is too bad they will refund your money by the way.

Dale

Kaylle · 05-28-2008, 02:23 PM

Thanks. I did send an email to Amazon. And it wasn't like the book was unreadable; I don't need a refund or anything. I'm just curious to see if anyone else is having this problem.

tlrowley · 05-28-2008, 04:54 PM

Big Meg Cabot fan here (but that's just between us, 'kay?)

I downloaded the sample you mentioned and I see the formatting errors, too. So it's definitely on their end, not a corrupt download, or something.

I think you have 7 days to get a refund, if you should find that the errors are more pronounced later in the book.

Alisa · 05-28-2008, 11:31 PM

I haven't seen anything like that but I have seen typos and formatting errors before. Books vary in quality. One of my feature requests has been a menu option to flag an error. I don't want a refund for the book necessarily but I want to pass on the information so it can be corrected.

igorsk · 05-29-2008, 07:39 PM

Sounds like bad OCR with sloppy proofing.

05-28-2008, 01:24 PM	#1
Kaylle Junior Member Posts: 5 Karma: 10 Join Date: Oct 2006 Device: Kindle 1, Ebookwise	Kindle books missing lines of text? I've been lurking on these boards for over a year now, but today is my first post. And I've come with a problem! Lol. I'm not looking for a solution so much as I'm just wondering if anyone else is having this problem. I just bought my Kindle a few weeks ago (hurray for tax rebates), and yesterday I purchased my first book via the Kindle store on the device. (Before that, I had purchased books on my computer or loaded files I already had.) I read the sample first, and noticed some odd formatting issues but decided they weren't enough to dissuade me from buying it. When I purchased the book itself, the weird formatting issues were still there, but also in places a line of text would be missing from the book! I work at a school, so today I went to the school library and found a hard copy of the book to compare. Several words-- approximately one line of printed text in the printed copy-- are simply missing from the Kindle version. In one place, the sentence starts in the middle of the word. Also, anyplace where there's a bulleted list, the bullets/line breaks disappear and the whole thing becomes one large indented paragraph. In places other paragraphs are also indented for no apparent reason. Has anyone else seen this happen? Before the Kindle I had an eBookwise, and I vaguely remember having some issues with Ebookwise Librarian omitting everything between MSWord smartquotes, or anything with a SmartTag attached. That's the closest problem I can think of. If this had been a book I converted myself I would just assume it was something I did, but this is a book that came directly from Amazon, via Whispernet, and it ought to work perfectly. (The book I in question was All American Girl by Meg Cabot (not high literature, I know, but it's almost summer and my brain needs to detox!). I noticed some of the same formatting issues in the sample for another of her books as well.)

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05-28-2008, 01:36 PM	#2
DaleDe Grand Sorcerer Posts: 11,470 Karma: 13095790 Join Date: Aug 2007 Location: Grass Valley, CA Device: EB 1150, EZ Reader, Literati, iPad 2 & Air 2, iPhone 7	Be sure and feed this information back to Amazon. If it is too bad they will refund your money by the way. Dale

05-28-2008, 02:23 PM	#3
Kaylle Junior Member Posts: 5 Karma: 10 Join Date: Oct 2006 Device: Kindle 1, Ebookwise	Thanks. I did send an email to Amazon. And it wasn't like the book was unreadable; I don't need a refund or anything. I'm just curious to see if anyone else is having this problem.

05-28-2008, 04:54 PM	#4
tlrowley Quilt Geek Posts: 472 Karma: 91775 Join Date: Aug 2007 Location: Lancaster, PA Device: Kindle	Big Meg Cabot fan here (but that's just between us, 'kay?) I downloaded the sample you mentioned and I see the formatting errors, too. So it's definitely on their end, not a corrupt download, or something. I think you have 7 days to get a refund, if you should find that the errors are more pronounced later in the book.

05-28-2008, 11:31 PM	#5
Alisa Gadget Geek Posts: 2,324 Karma: 22221 Join Date: Aug 2007 Device: Paperwhite, Kindle 3 (retired), Skindle 1.2 (retired)	I haven't seen anything like that but I have seen typos and formatting errors before. Books vary in quality. One of my feature requests has been a menu option to flag an error. I don't want a refund for the book necessarily but I want to pass on the information so it can be corrected.

05-29-2008, 07:39 PM	#6
igorsk Wizard Posts: 3,442 Karma: 300001 Join Date: Sep 2006 Location: Belgium Device: PRS-500/505/700, Kindle, Cybook Gen3, Words Gear	Sounds like bad OCR with sloppy proofing.

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