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Old 11-12-2024, 01:10 PM   #1
bugmen00t
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Unhappy Broken Kindle Store interface on Kindle Voyage
For some reason Kindle Store on my Voyage got broken a few days ago after routine "Updating your Kindle Store experience..." . I can open the Store, search & browse the book list, but the menu items doesn't show up (see attachment).

What I've tried and what I got:
  • Deleted store folder in .active-content-data and rebooted - still the same.
  • Replaced store folder from old backup and rebooted - still the same.
  • Replaced files in store folder with ones taken from my last-gen PW and rebooted - the menu items had showed up for a second but then the interface returned back to unresponsive mode.

I wonder if the problem's on my end or the last Amazon Kindle Store update was buggy.
Attached Thumbnails
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Last edited by bugmen00t; 11-12-2024 at 03:07 PM.
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Old 11-12-2024, 02:30 PM   #2
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They removed store access for older devices a couple years ago. I wouldn't be surprised if they are on another round.
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Old 11-12-2024, 02:33 PM   #3
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That made me curious so I checked on my Voyage and indeed I’m having the same issue. My other Kindles (all with software versions ≥ 5.17) can access the menu in the store without a problem.

It sure looks like Amazon pushed an update to the store without properly testing it on older firmwares.
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Old 11-12-2024, 09:48 PM   #4
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Quote:
Originally Posted by BionicGecko View Post
That made me curious so I checked on my Voyage and indeed I’m having the same issue. My other Kindles (all with software versions ≥ 5.17) can access the menu in the store without a problem.

It sure looks like Amazon pushed an update to the store without properly testing it on older firmwares.
Wonder what happens if you try web browser to get to amazon.com (should be one of the Bookmarks)? Maybe it needs SSL cert update for example.
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Old 11-13-2024, 01:48 AM   #5
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Originally Posted by tomsem View Post
Wonder what happens if you try web browser to get to amazon.com (should be one of the Bookmarks)? Maybe it needs SSL cert update for example.
The experimental browser seems to be working fine (as good as any outdated browser could work at all)
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Old 11-13-2024, 05:06 PM   #6
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The experimental browser seems to be working fine (as good as any outdated browser could work at all)
Well, I guess we'll see if they fix it.
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