Touch WiFi "Network Error" suddenly occurs - Page 2

tecweston · 09-20-2011, 11:11 AM

Actually, now I don't think it is updating my bookmark when I put it to sleep, even though it says "bookmark updated." When I open the Kobo app on my iPod, it still shows the place I was in this book two or three days ago. No amount of updating will sync it to my current bookmark.

JohnMorris · 09-21-2011, 10:26 AM

Quote:

Originally Posted by nogle

This one cropped up for me yesterday. The notable thing ws that the network error dialogue needed to be cleared twice.

At first I thought it was my wifi, but a re-boot of that didn't work. Turning kobo on and off didn't work. The pinhole reset didn't work. In the end, I exhausted all options and did a factory reset and that solved the problem. It seemed like something was corrupted and needed a re-install.

I just had exactly the same problem, and had to resort to the same solution.

Tangent · 09-22-2011, 09:44 AM

Nice, a new factory reset issue!

This just happened to mine and so now I can't update either when plugged into the computer or via wifi which means that to receive the next update to correct other issues like the bottom line cut-off I'll have to do a factory reset and all the various irritations that come with that.

Still have the double-tap issue with the current update (though less often) too.

Mostly, I've been very pleased with my KT especially since at first, the updates were coming quite quickly to attempt to resolve things but now the updates are much slower in coming and my patience is starting to wear thin. For the most part it has been the ongoing factory resets that have been the most irritating to deal with (for me anyway).

tecweston · 09-22-2011, 11:02 AM

I'm still having the network errors but I'm wary of doing a factory reset. But I checked out a library book today and had my KT plugged into the computer in order to copy it over, and decided to open up the Kobo desktop app and see if I could update that way. Yep, it worked. So at least there's that, for now.

icefaery · 09-22-2011, 01:56 PM

I have done 2 factory resets. and still nothing. I called tech support and now have a ticket for 2nd level. Also at the sametime my current reads wont stay on the home screen. I bought the kobo touch on July 10/11 and find this really frustrating.

danskmacabre · 09-22-2011, 02:35 PM

Well I decided to go through with it and do a factory reset and update and it DID make the error go away, for now anyway.

Still, it's irritating and I hope the new firmware is out soon, as I still get the weird font cut off error.

tecweston · 09-24-2011, 02:07 PM

Well I couldn't take these network errors anymore. Just did a factory reset on my Kobo.

Dear Kobo Inc., I love supporting the underdogs rather than the big guys, and I love my Kobo Touch, really I do, but I just saw that my local library has started to support Kindle-compatible ebooks. You guys have to step up your game and cut out all these annoying glitches because I'm starting to look at the Kindle instead, and I'm a huge Kobo supporter.

Forget about adding Facebook chat and whatever else to your device, just please make sure it works as advertised so you're not losing the customers you already have.

Pistos · 09-26-2011, 01:43 PM

+1 for stopping further development on the social stuff -- I have no need or desire for any of that. Focus on other stuff, especially bug fixes and general stability.

tecweston · 10-07-2011, 01:33 PM

Well, I'm getting network errors again, after doing a factory reset.

I've decided to sell my Kobo and buy a Nook Touch, as I don't want to have to go through the week-long process of re-authorizing my Kobo with ADE after a factory reset again.

MDK · 10-07-2011, 02:01 PM

Please see my reply in the other thread:
https://www.mobileread.com/forums/sho...62&postcount=6

To Mods: I would appreciate it if all the "Network Error" related threads were merged.
Thanks,

09-22-2011, 01:56 PM	#20
icefaery Junior Member Posts: 2 Karma: 10 Join Date: Sep 2011 Device: kobo touch	mine quit connecting to anything wifi I have done 2 factory resets. and still nothing. I called tech support and now have a ticket for 2nd level. Also at the sametime my current reads wont stay on the home screen. I bought the kobo touch on July 10/11 and find this really frustrating.

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09-20-2011, 11:11 AM	#16
tecweston Comic book artist Posts: 553 Karma: 1760679 Join Date: Apr 2011 Location: Detroit Device: Nook Glowlight, iPad, iPhone	Actually, now I don't think it is updating my bookmark when I put it to sleep, even though it says "bookmark updated." When I open the Kobo app on my iPod, it still shows the place I was in this book two or three days ago. No amount of updating will sync it to my current bookmark.

09-22-2011, 09:44 AM	#18
Tangent Member Posts: 18 Karma: 10 Join Date: Aug 2011 Device: Kobo Touch	Nice, a new factory reset issue! This just happened to mine and so now I can't update either when plugged into the computer or via wifi which means that to receive the next update to correct other issues like the bottom line cut-off I'll have to do a factory reset and all the various irritations that come with that. Still have the double-tap issue with the current update (though less often) too. Mostly, I've been very pleased with my KT especially since at first, the updates were coming quite quickly to attempt to resolve things but now the updates are much slower in coming and my patience is starting to wear thin. For the most part it has been the ongoing factory resets that have been the most irritating to deal with (for me anyway).

09-22-2011, 11:02 AM	#19
tecweston Comic book artist Posts: 553 Karma: 1760679 Join Date: Apr 2011 Location: Detroit Device: Nook Glowlight, iPad, iPhone	I'm still having the network errors but I'm wary of doing a factory reset. But I checked out a library book today and had my KT plugged into the computer in order to copy it over, and decided to open up the Kobo desktop app and see if I could update that way. Yep, it worked. So at least there's that, for now.

09-22-2011, 02:35 PM	#21
danskmacabre Guru Posts: 733 Karma: 3593438 Join Date: Jun 2011 Location: Australia Device: Kobo Glo. Galaxy Tab S 8.4	Well I decided to go through with it and do a factory reset and update and it DID make the error go away, for now anyway. Still, it's irritating and I hope the new firmware is out soon, as I still get the weird font cut off error.

09-24-2011, 02:07 PM	#22
tecweston Comic book artist Posts: 553 Karma: 1760679 Join Date: Apr 2011 Location: Detroit Device: Nook Glowlight, iPad, iPhone	Well I couldn't take these network errors anymore. Just did a factory reset on my Kobo. Dear Kobo Inc., I love supporting the underdogs rather than the big guys, and I love my Kobo Touch, really I do, but I just saw that my local library has started to support Kindle-compatible ebooks. You guys have to step up your game and cut out all these annoying glitches because I'm starting to look at the Kindle instead, and I'm a huge Kobo supporter. Forget about adding Facebook chat and whatever else to your device, just please make sure it works as advertised so you're not losing the customers you already have.

09-26-2011, 01:43 PM	#23
Pistos Connoisseur Posts: 95 Karma: 3198 Join Date: Jul 2011 Location: Canada Device: Kobo Touch	+1 for stopping further development on the social stuff -- I have no need or desire for any of that. Focus on other stuff, especially bug fixes and general stability.

10-07-2011, 01:33 PM	#24
tecweston Comic book artist Posts: 553 Karma: 1760679 Join Date: Apr 2011 Location: Detroit Device: Nook Glowlight, iPad, iPhone	Well, I'm getting network errors again, after doing a factory reset. I've decided to sell my Kobo and buy a Nook Touch, as I don't want to have to go through the week-long process of re-authorizing my Kobo with ADE after a factory reset again.

10-07-2011, 02:01 PM	#25
MDK Kobo Developer Posts: 76 Karma: 164028 Join Date: Oct 2009 Device: Kobo Aura, Glo, Mini	Please see my reply in the other thread: https://www.mobileread.com/forums/sho...62&postcount=6 To Mods: I would appreciate it if all the "Network Error" related threads were merged. Thanks,

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