Calibre not recognising Kindle Touch

jeano · 11-30-2016, 03:22 PM

Have been using Calibre with Kindle Paperwhite for about 3 years now. Yesterday I acquired brand new Kindle Touch and tried to add books to the device. The device was not recognised - all options greyed out. I downloaded latest update for Calibre available for WindowsXP and this did not solve the problem. I am still able to interact with both my own Paperwhite and my husbands but still no recognition of the Kindle Touch. I can see the Kindle in My Computer but unable to load any books. Have ~Amazon changed the software to prevent this - and will it work with a new Paperwhite?

AnemicOak · 11-30-2016, 03:44 PM

By Kindle Touch do you mean the Kindle Touch, which came out in 2011, or do you mean the 7th (2014) or 8th (2016) Generation basic Kindle with touch screen?

You can see the Kindle in My Computer. Does that mean you can open it as a drive letter and drag & drop files to it okay?

Unless there is something unique to the old version of Calibre that runs on XP and newer hardware I've seen nothing about problems with the newer basic Kindle's and Calibre.

Cinisajoy · 11-30-2016, 04:10 PM

Are you using the same usb cord and slot?

jeano · 12-05-2016, 09:24 PM

Just to be clear, same cable, usb slot and calibre library as Paperwhite on brand new Kindle Touch. Sent it back and bought a new paperwhite. No more problems.

11-30-2016, 03:22 PM	#1
jeano Junior Member Posts: 2 Karma: 10 Join Date: Nov 2016 Device: Kindle wifi touch	Calibre not recognising Kindle Touch Have been using Calibre with Kindle Paperwhite for about 3 years now. Yesterday I acquired brand new Kindle Touch and tried to add books to the device. The device was not recognised - all options greyed out. I downloaded latest update for Calibre available for WindowsXP and this did not solve the problem. I am still able to interact with both my own Paperwhite and my husbands but still no recognition of the Kindle Touch. I can see the Kindle in My Computer but unable to load any books. Have ~Amazon changed the software to prevent this - and will it work with a new Paperwhite?

12-05-2016, 09:24 PM	#4
jeano Junior Member Posts: 2 Karma: 10 Join Date: Nov 2016 Device: Kindle wifi touch	Update Just to be clear, same cable, usb slot and calibre library as Paperwhite on brand new Kindle Touch. Sent it back and bought a new paperwhite. No more problems.

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11-30-2016, 03:44 PM	#2
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	By Kindle Touch do you mean the Kindle Touch, which came out in 2011, or do you mean the 7th (2014) or 8th (2016) Generation basic Kindle with touch screen? You can see the Kindle in My Computer. Does that mean you can open it as a drive letter and drag & drop files to it okay? Unless there is something unique to the old version of Calibre that runs on XP and newer hardware I've seen nothing about problems with the newer basic Kindle's and Calibre.

11-30-2016, 04:10 PM	#3
Cinisajoy Just a Yellow Smiley. Posts: 19,161 Karma: 83862859 Join Date: Jul 2015 Location: Texas Device: K4, K5, fire, kobo, galaxy	Are you using the same usb cord and slot?