05-01-2010, 09:47 PM | #1 |
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Bluetooth Pairing
I'm trying to transfer a book I bought from the kobo store today from my blackberry curve 8330 to the kobo reader using bluetooth. Has anyone successfully paired their kobo with a blackberry? The instructions on the reader tell you to launch your kobo app from your blackberry then navigate to the 'more' section and choose 'sync with kobo eReader' however I cannot find that link anywhere in the App. My Blackberry can find the reader just fine.
(edit) yes I have the latest kobo software on my BB. Last edited by Duiker; 05-01-2010 at 10:02 PM. Reason: add something |
05-01-2010, 10:11 PM | #2 |
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I had to upgrade the kobo blackberry software from the More menu before the sync option appears.
As well, I couldn't pair the reader from the Setup Bluetooth menu on the blackberry, I had to do it from the kobo app. But once it's setup it works fine |
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05-01-2010, 10:29 PM | #3 |
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Grrrr. Whenever I select check for update it just tells me that I have the most current software.
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05-02-2010, 10:42 AM | #4 |
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Which version of the kobo blackberry software are you running ?
Is it 2.x or 3.0 ? As well, do you have any books in your blackberry kobo library ? It won't sync if there's no book to sync (grab a free ebook to test) |
05-02-2010, 01:07 PM | #5 |
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Running kobo 3.0 and yes I have a brand new purchased kobo book that I am trying to sync.
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05-02-2010, 03:26 PM | #6 |
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I'm having the exact same issue but I have yet to purchase a book. I grabbed a free one in an attempt to resolve this issue but the wording in that error seemed to indicate that I required a purchased one.
I'm running kobo 3 software on a OS5 Blackberry 9000. |
05-02-2010, 08:31 PM | #7 |
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OK, here's what I did:
Where in the process does it fail for you guys ? You can't see the Transfer option in the app or the Transfer option doesn't work ? |
05-02-2010, 08:41 PM | #8 | |
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Quote:
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05-02-2010, 09:23 PM | #9 |
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You are signed in, right ?
What options show up in the More menu ? |
05-03-2010, 10:18 AM | #10 |
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yep signed in. The MORE options gives me - Purchased, Help, Settings, Check For Update, and Sign Out. I tried the check for updates and it says I have the current version 3.0 running. I've re-installed the App 3 times now with still no luck.
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05-03-2010, 10:32 AM | #11 |
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Will it really only work with Blackberry? I don't see why it shouldn't sync with any Bluetooth device.
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05-03-2010, 10:40 AM | #12 |
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05-03-2010, 11:32 AM | #13 |
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Hi everyone,
Quick introduction - I work for Kobo, and was directly involved in the design and implementation of this sync feature on BB. Unfortunately, we encountered an issue with BB OS4.5 that made the syncing process unreliable. We made a last minute decision late last week to remove the feature on this OS. The eReader had already shipped, so the documentation could not be updated. We have been told that a fix for the OS that will address the issue will be available by mid May, but obviously have no control over that. When it is available, we will be able to re-enable the feature for devices running OS4.5. Hope that helps, James p.s. Opinions I may share here are my own and shouldn't be considered as an 'official' Kobo response. |
05-03-2010, 11:38 AM | #14 |
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Somecanuck,
Right now it only works with Blackberry. We have not implemented the workflows for supporting the selection and transfer of the books on any other devices. James |
05-03-2010, 11:39 AM | #15 | |
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Quote:
Thank you for letting me know. However that is pretty disappointing news and even more disappointing that kobo hasn't made any effort to let people know on their website. I really hope it gets updated ASAP. |
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