Kindle, Nook and Libera not running or updating on Likebook Mars

fduniho · 05-30-2020, 12:02 AM

The Kindle app was not running on my Likebook Mars this morning. Since I had an epub to read on Libby, I used that instead. This evening, the Kindle app still wasn't working. I went to Google Play to update my apps. It updated other apps but not the Kindle app, the Nook app, or Libera. It ended up uninstalling the Nook app and reporting that it could not install it. It would just stall and fail to update the other two. It would also not let me run them. I rebooted and cleared the Google Play cache, but it didn't help. I uninstalled the Kindle app, but I still could not reinstall the Kindle app. The Kindle Lite app works, but I prefer the regular Kindle app. Is anyone having similar problems? Or does anyone know what else I can do?

bazz2004 · 05-30-2020, 03:13 AM

The Kindle app (v8.30) still works on the Alita which must be pretty similar to the Mars. I don’t use the Kindle app though and have had so many problems that I stick with Librera or the Boyue reading app. There’s plenty of ways to convert mobi files to epub short of a better solution.

fduniho · 05-30-2020, 12:47 PM

Quote:

Originally Posted by bazz2004

The Kindle app (v8.30) still works on the Alita which must be pretty similar to the Mars.

Google Play says the latest version is 8.30.1.0.(1.3.222447.0), and it was updated on May 19, 2020. Does that fully match the version running on your device?

fduniho · 05-30-2020, 01:15 PM

Like it did for the Nook app, Google Play is now telling me that it cannot download Amazon Kindle.

fduniho · 05-30-2020, 01:32 PM

It's not just Google Play. I have been unable to download the Kindle app using the Boyue app store, the Goodereader app store, or Aptoide. I'm thinking there might be some corruption or incomplete uninstall on the device that is preventing any app store from downloading the Kindle app, but I don't know what to look for.

fduniho · 05-31-2020, 10:01 PM

While using the Likebook Mars on the treadmill today, I eventually got tired of reading fiction, which I was using Moon+ Reader and Libby for, and wanted to switch to non-fiction. Since I couldn't use the Kindle app, I remembered that I had bought a non-fiction title with Google Play Books. But when I tried to run it, it did not run. Noticing that I had many apps running, I closed most of them and tried again, but it still did not run. I then decided to try the Kobo app, since I have some Kobo books from when my main ereader was a Kobo. But the Kobo app was no longer installed. I'm now trying to download the Kobo app, but it is doing the same thing when I try to download the Kindle or Nook apps. So, I cancelled that. Since Google Play Books wasn't working, I uninstalled it and tried reinstalling it. But that didn't work, and now it is reporting that it cannot install Google Play Books.

Whatever is going on is preventing me from using the four main commercial ereading apps: Kindle, Kobo, Nook, and Google Play, as well as Librera. I'm beginning to wonder if there is a virus or malware that is targeting ereading apps. I really don't know why this should be happening.

ottischwenk · 05-31-2020, 11:55 PM

@fduniho:
did you insert a SD card?

bazz2004 · 06-01-2020, 06:35 AM

"Google Play says the latest version is 8.30.1.0.(1.3.222447.0), and it was updated on May 19, 2020. Does that fully match the version running on your device?" - fduniho

Yes exactly the same.

ottischwenk · 06-01-2020, 06:43 AM

Quote:

Originally Posted by bazz2004

"Google Play says the latest version is 8.30.1.0.(1.3.222447.0), and it was updated on May 19, 2020. Does that fully match the version running on your device?" - fduniho

Yes exactly the same.

If these apps are installed on SD card and the sd is defective, then these appearances happen.

bazz2004 · 06-01-2020, 11:41 AM

"If these apps are installed on SD card and the sd is defective, then these appearances happen." - ottischwenk.

That's possible as Boyue fail to prepare you for the formatting choices when you pop in an SD card. You get two options and if you choose the wrong one, as I did, you can end up later doing a factory reset. That's no fun because it's a long way back.

Hopefully fduniho is not in this position but I'll be interested to hear about how to recover the device if he is.

fduniho · 06-01-2020, 12:35 PM

Quote:

Originally Posted by ottischwenk

If these apps are installed on SD card and the sd is defective, then these appearances happen.

Yes, I had an SD card formatted for adoptable storage. I did a factory reset and tried to reformat the SD card for portable storage, but it still reports that my SD card is unsupported. After doing this, I installed Google Play Books, the Kindle app, the Kobo app, and the Nook app. The Nook app is finally working, though it won't display definitions in a large enough area to read the definitions. I still have more to do to get things back to normal, but things are looking up now.

bazz2004 · 06-01-2020, 03:47 PM

I don't understand what you mean by "adoptable storage" but I can say that the SD card should be set up for external storage. How do I know that? Well I was surprised at the lack of clarity in the guide and contacted Boyue. When answering my questions they said that it was important to set up the SD card for external storage. A pity that don't let you know in the user guide so you make the right choices at the start.

fduniho · 06-01-2020, 03:58 PM

Quote:

Originally Posted by bazz2004

I don't understand what you mean by "adoptable storage".

Here's a link: https://source.android.com/devices/storage/adoptable

ottischwenk · 06-01-2020, 04:01 PM

Quote:

Originally Posted by bazz2004

I don't understand what you mean by "adoptable storage" but I can say that the SD card should be set up for external storage. How do I know that? Well I was surprised at the lack of clarity in the guide and contacted Boyue. When answering my questions they said that it was important to set up the SD card for external storage. A pity that don't let you know in the user guide so you make the right choices at the start.

It is not particularly wise to format the card as external with an SD tray - simply because a tray is not designed for card exchange.
I have formatted a Samsung 512 Evo Plus as internal in my Alita - works wonderfully

Pajamaman · 06-01-2020, 04:25 PM

SD-cards have history of creating problems on Android e-readers. Can you not install it in base RAM? Alternately, you could install a previous version via an apk.

05-30-2020, 12:02 AM	#1
fduniho Addict Posts: 200 Karma: 9146378 Join Date: Sep 2018 Location: New York State, USA Device: Kindle Touch, DX, PW4, PW5, Scribe; Likebook Mars; Fire HD 8; iPad	Kindle, Nook and Libera not running or updating on Likebook Mars The Kindle app was not running on my Likebook Mars this morning. Since I had an epub to read on Libby, I used that instead. This evening, the Kindle app still wasn't working. I went to Google Play to update my apps. It updated other apps but not the Kindle app, the Nook app, or Libera. It ended up uninstalling the Nook app and reporting that it could not install it. It would just stall and fail to update the other two. It would also not let me run them. I rebooted and cleared the Google Play cache, but it didn't help. I uninstalled the Kindle app, but I still could not reinstall the Kindle app. The Kindle Lite app works, but I prefer the regular Kindle app. Is anyone having similar problems? Or does anyone know what else I can do?

05-30-2020, 03:13 AM	#2
bazz2004 Groupie Posts: 197 Karma: 14745 Join Date: May 2020 Device: Boyue Alita	The Kindle app (v8.30) still works on the Alita which must be pretty similar to the Mars. I don’t use the Kindle app though and have had so many problems that I stick with Librera or the Boyue reading app. There’s plenty of ways to convert mobi files to epub short of a better solution. Last edited by bazz2004; 05-30-2020 at 03:15 AM.

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05-30-2020, 01:15 PM	#4
fduniho Addict Posts: 200 Karma: 9146378 Join Date: Sep 2018 Location: New York State, USA Device: Kindle Touch, DX, PW4, PW5, Scribe; Likebook Mars; Fire HD 8; iPad	Like it did for the Nook app, Google Play is now telling me that it cannot download Amazon Kindle.

05-30-2020, 01:32 PM	#5
fduniho Addict Posts: 200 Karma: 9146378 Join Date: Sep 2018 Location: New York State, USA Device: Kindle Touch, DX, PW4, PW5, Scribe; Likebook Mars; Fire HD 8; iPad	It's not just Google Play. I have been unable to download the Kindle app using the Boyue app store, the Goodereader app store, or Aptoide. I'm thinking there might be some corruption or incomplete uninstall on the device that is preventing any app store from downloading the Kindle app, but I don't know what to look for.

05-31-2020, 10:01 PM	#6
fduniho Addict Posts: 200 Karma: 9146378 Join Date: Sep 2018 Location: New York State, USA Device: Kindle Touch, DX, PW4, PW5, Scribe; Likebook Mars; Fire HD 8; iPad	While using the Likebook Mars on the treadmill today, I eventually got tired of reading fiction, which I was using Moon+ Reader and Libby for, and wanted to switch to non-fiction. Since I couldn't use the Kindle app, I remembered that I had bought a non-fiction title with Google Play Books. But when I tried to run it, it did not run. Noticing that I had many apps running, I closed most of them and tried again, but it still did not run. I then decided to try the Kobo app, since I have some Kobo books from when my main ereader was a Kobo. But the Kobo app was no longer installed. I'm now trying to download the Kobo app, but it is doing the same thing when I try to download the Kindle or Nook apps. So, I cancelled that. Since Google Play Books wasn't working, I uninstalled it and tried reinstalling it. But that didn't work, and now it is reporting that it cannot install Google Play Books. Whatever is going on is preventing me from using the four main commercial ereading apps: Kindle, Kobo, Nook, and Google Play, as well as Librera. I'm beginning to wonder if there is a virus or malware that is targeting ereading apps. I really don't know why this should be happening.

05-31-2020, 11:55 PM	#7
ottischwenk Wizard Posts: 2,868 Karma: 3933245 Join Date: Sep 2012 Location: Salzburg AT Device: Boox 6/14, Like-/Meebook 2/8, Tolino 1/10, Kobo 0/5, Kindle 0/3	@fduniho: did you insert a SD card?

06-01-2020, 06:35 AM	#8
bazz2004 Groupie Posts: 197 Karma: 14745 Join Date: May 2020 Device: Boyue Alita	"Google Play says the latest version is 8.30.1.0.(1.3.222447.0), and it was updated on May 19, 2020. Does that fully match the version running on your device?" - fduniho Yes exactly the same.

06-01-2020, 11:41 AM	#10
bazz2004 Groupie Posts: 197 Karma: 14745 Join Date: May 2020 Device: Boyue Alita	"If these apps are installed on SD card and the sd is defective, then these appearances happen." - ottischwenk. That's possible as Boyue fail to prepare you for the formatting choices when you pop in an SD card. You get two options and if you choose the wrong one, as I did, you can end up later doing a factory reset. That's no fun because it's a long way back. Hopefully fduniho is not in this position but I'll be interested to hear about how to recover the device if he is.

06-01-2020, 03:47 PM	#12
bazz2004 Groupie Posts: 197 Karma: 14745 Join Date: May 2020 Device: Boyue Alita	I don't understand what you mean by "adoptable storage" but I can say that the SD card should be set up for external storage. How do I know that? Well I was surprised at the lack of clarity in the guide and contacted Boyue. When answering my questions they said that it was important to set up the SD card for external storage. A pity that don't let you know in the user guide so you make the right choices at the start.

06-01-2020, 04:25 PM	#15
Pajamaman Wizard Posts: 2,827 Karma: 10700629 Join Date: May 2016 Location: Canada Device: Onyx Nova	SD-cards have history of creating problems on Android e-readers. Can you not install it in base RAM? Alternately, you could install a previous version via an apk.

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