Note 10.3 overheat

Yangshuo · 06-23-2018, 01:14 AM

Hi!

Does anyone having overheating issues with WiFi or surfing website? I tried leaving the browser on landing page of a news website and the devices heated up very quickly. The heat started to rise in just 2 minutes from the mid-left side of the devices then spread out rapidly. I have to turn off wifi and browser as I’m afraid any damage to the screen might occurs. I’m having 2 boox notes and this happens to both of them.

I’m not sending the devices back for checking up just yet as I’m hoping this is just a software issue (I’m having the latest software update). Please share if you’re seeing the same issue.

BrathWait · 07-18-2018, 08:23 PM

Yes, I have the similar issue and I am a bit surprised no one else responded to this post.

CoryHamma · 08-20-2018, 01:35 AM

It is possible that the news web site has a lot of scripts/ads that run constantly, and keep the processor busy. Does it do the same behavior when you are using it to take notes or browse eBooks?

cartz · 08-21-2018, 02:15 AM

I don't have any issues using the Brave browser. Try using Brave as it will block ads.

Primus_Pilus · 09-12-2018, 01:36 PM

Install ad-blocking software of your choice and see if it cuts the heat.

06-23-2018, 01:14 AM	#1
Yangshuo Member Posts: 22 Karma: 10 Join Date: Jul 2017 Device: Kindle voyage	Note 10.3 overheat Hi! Does anyone having overheating issues with WiFi or surfing website? I tried leaving the browser on landing page of a news website and the devices heated up very quickly. The heat started to rise in just 2 minutes from the mid-left side of the devices then spread out rapidly. I have to turn off wifi and browser as I’m afraid any damage to the screen might occurs. I’m having 2 boox notes and this happens to both of them. I’m not sending the devices back for checking up just yet as I’m hoping this is just a software issue (I’m having the latest software update). Please share if you’re seeing the same issue.

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07-18-2018, 08:23 PM	#2
BrathWait Junior Member Posts: 4 Karma: 10 Join Date: Jul 2018 Device: Kindle Voyage, Boox Note	Yes, I have the similar issue and I am a bit surprised no one else responded to this post.

08-20-2018, 01:35 AM	#3
CoryHamma eBook Junkie Posts: 5 Karma: 10 Join Date: Aug 2018 Location: Sacramento, CA Device: Onyx Boox Note	It is possible that the news web site has a lot of scripts/ads that run constantly, and keep the processor busy. Does it do the same behavior when you are using it to take notes or browse eBooks?

08-21-2018, 02:15 AM	#4
cartz Zealot Posts: 114 Karma: 16544 Join Date: Jul 2007 Device: Inkpalm 5 Mini	I don't have any issues using the Brave browser. Try using Brave as it will block ads.

09-12-2018, 01:36 PM	#5
Primus_Pilus Supervillain Consultant Posts: 15 Karma: 10 Join Date: Sep 2018 Device: BOOX 10.3, Kobo Aura ONE, Aura H2O	Install ad-blocking software of your choice and see if it cuts the heat.

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