10-05-2010, 06:09 AM | #1 |
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Registering the Kindle outside the US
I just got my kindle 3 today (I'm in New Zealand) and loaded a few ebooks on there and now I want to create collections but the option is greyed out (not to mention the top left hand corner says "My Kindle". I saw a previous thread in here that the kindle must be registered so I went onto Amazon and I saw that the kindle is already in my account, plus I purchased a couple of ebooks from Amazon earlier tonight and they went through ok. Any suggestions about what I need to do in order to create collections? The Help section in amazon didn't help me at all.
And in case anyone asks Wi-Fi is not available in my area either! I tried and it picked up nothing and 3G is not available in part of the country. Thanks L |
10-05-2010, 06:18 AM | #2 | |
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For me, that's "Manfred Mueller's Kindle 3" for example. If so, in my understanding, all options should be available for you. If not, my guess would be you have to go online at least once. So, can you see your Kindle's name in the upper left corner? Or is "My Kindle" just the standard name? There's always the registration hack, here from the Kindle forum. If you can't go online, you can do the registration manually. Mine came already registered though. Last edited by mgmueller; 10-05-2010 at 07:23 AM. |
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10-05-2010, 01:54 PM | #3 |
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My kindle name should be Lani's Kindle - at least that is what was on the Amazon Manage My Kindle section and it appears that that my Kindle already came to me registered too.
So I guess my question is how can I tell my kindle that it is already registered without going online? |
10-05-2010, 02:20 PM | #4 | |
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Amazon can walk you thru just about any problem that way........ http://www.amazon.com/gp/help/custom...deId=200503360 |
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10-05-2010, 02:21 PM | #5 |
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10-05-2010, 02:22 PM | #6 |
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You obviously have an internet connection somewhere. You might want to think about adding a wi-fi router.
I don't know about New Zealand, but in the US, there are a lot of coffee shops and restaurants with free wi-fi access. Also, public libraries, etc. There are a bunch of sites on the web where you can look for free wi-fi access sites. Maybe there is somewhere near you. |
10-05-2010, 02:29 PM | #7 |
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Sorry Lani, I gave you the US support page.....here is the UK support page.......
http://www.amazon.co.uk/gp/help/cust...deId=200487800 |
10-05-2010, 04:26 PM | #8 |
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Thanks for the advice and the link to the US support site. I bought the kindle through the US so I emailed them. I had been trying to email Kindle Support for the last couple hours but their site was down and the email wasn't getting through. The general CS link you gave me worked fine though.
We used to have a WiFi router but the position of our house is close to some hills which interfered with the signal, so we got rid of it to keep our sanity. Thanks for the advice to try the library for WiFi access - I'll head there today. |
10-05-2010, 08:05 PM | #9 |
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I'm living in Australia and I am interested in buying a Kindle 3, but I am concerned about registering it. I only want to use it for reading pdf files that I already have on my computer. I am not interested in the wi-fi feature of the Kindle, (I just like the Kindle for all its other features). What I'm wondering is will the Kindle still work if it's not registered? And if I do have to register it, what do I do, can I simply go online, or do I need to turn the wi-fi feature on the Kindle on?
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10-05-2010, 10:46 PM | #10 | |
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10-05-2010, 10:51 PM | #11 | |
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Accessing your Amazon account should let you whether it is registered. Also their are an amazing number of free books, many quite current that you can download via kindle for pc. I find it easier to do it that way myself. While at library check out if they have kindle ebooks available for borrowing Helen |
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10-06-2010, 05:31 PM | #12 |
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10-06-2010, 05:52 PM | #13 |
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Hi Lani,
The same thing happened to us when we got our second Kindle DX, which we had shipped to Oz (we bought the first one in the States). When you buy a Kindle, Amazon automatically creates a Kindle for you in your account---it says something like "John's Kindle". But in the case of the one we bought from Oz, it looks like the serial # and the account had not been associated, as the collection option was greyed out, like for you. I wouldn't worry about messing up your Kindle account by registering the same unit multiple times, the Amazon site seems to be really smart. I created a new Kindle account and entered the serial #, but when Amazon saw it was a duplicate, it went back to a single account. I also turned on the wireless and registered through the Kindle. Anyhow, you can rename your Kindles anytime on the Amazon "/myk" (manage your kindle) page. But you say you get no signal?!!! Where are you in NZ? We're moving to Nelson in a couple weeks, I hope we get signal! Smiles, Andy Last edited by playful; 10-10-2010 at 09:45 PM. |
10-08-2010, 01:13 AM | #14 | |
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I'm almost 100% sure you will get a signal! I just live in a rural area at the very bottom of the country. The tower that provides the signal is some distance from my house and unfortunately I live right under a hill (conveniently between me and the tower) so my house is affected. Anyway this is turning into a huge pain in the a**! I have spent over an hour on my cellphone to Amazon USA (I don't even want to look at this months bill for my mobile - and Amazon will call customers in Australia but not NZ which also pisses me off since they will sell to NZ) all because I can't get a wifi signal and although public library has free wifi it apparently isn't an entirely open network. At least this is what Amazon have come up with after all the troubleshooting they got me to do while I was at the library didn't work. The problem now isn't that my kindle isn't registered, Amazon confirmed that it is, but my kindle isn't able to connect to the kindle store or get an electronic certificate which will allow me to create collections. It needs to connect at least once I think for me to do this. I am able to get to the Amazon website and Google etc...but not the kindle store which is bizarre....So Amazon have suggested I go to Starbucks (another wifi hotspot) and try there. Unfortunately the closest starbucks is an hour away. Failing this I'm not sure what I'm going to do but I'm getting really sick of useless emails from Amazon and speaking to someone in the US with no result. OK - my b*tch session is over Last edited by LaniM; 10-08-2010 at 02:09 AM. |
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10-08-2010, 05:11 AM | #15 |
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Ahh now I understand. Perhaps you could speak to the IT person at the library and arrange for a couple of minutes of open access. I am sure it could be done and if they have an IT person usually they love a challenge.
Failing that email Amazon every day explaining your problem in different terms. In my experience persistence pays off with them. |
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