09-07-2017, 09:17 AM | #31 |
Connoisseur
Posts: 70
Karma: 844794
Join Date: Jul 2014
Device: Kindle Voyage
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Was anyone able to sign into the app using the Sign in with email option? I have been trying off and on since yesterday and I get a big Uh oh! splash screen.
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09-08-2017, 02:54 AM | #32 | |
monkey on the fringe
Posts: 45,460
Karma: 158151390
Join Date: May 2010
Location: Seattle Metro
Device: Moto E6, Echo Show
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Quote:
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09-15-2017, 01:19 PM | #33 |
Grand Sorcerer
Posts: 6,528
Karma: 14008730
Join Date: May 2008
Location: PA (USA)
Device: Kobo Clara, 2E, Libre, PW4, PW5, 2022 Kindle
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I wish I could keep my sub, but can't afford it now. The cancelling process was simple.
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09-19-2017, 12:37 AM | #34 |
Bookaholic
Posts: 14,391
Karma: 54969924
Join Date: Oct 2007
Location: Minnesota
Device: iPad Mini 4, AuraHD, iPhone XR +
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10-15-2017, 04:01 AM | #35 |
Junior Member
Posts: 3
Karma: 10
Join Date: Oct 2017
Device: Kobo Glo HD
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I subscribed, but now I want to cancel my subscription. However, when I go to "My Subscriptions" from "My Account", I get this error message:
"500 INTERNAL SERVER ERROR Oops! Something’s gone wrong, and we aren’t able to load this page right now. Please try again later. Keep seeing this message? Go to www.kobo.com/help" I tried contacting Kobo help from that link too. But Didn't get any reply. How can I cancel my subscription? Any help regarding this would be appreciated. Thanks in advance. . |
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10-15-2017, 07:21 PM | #36 |
Bookaholic
Posts: 14,391
Karma: 54969924
Join Date: Oct 2007
Location: Minnesota
Device: iPad Mini 4, AuraHD, iPhone XR +
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Did you try the live chat mentioned in your screen shot?
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10-16-2017, 12:31 AM | #37 |
Junior Member
Posts: 3
Karma: 10
Join Date: Oct 2017
Device: Kobo Glo HD
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