10-22-2013, 12:12 AM | #1 |
Junior Member
Posts: 8
Karma: 10
Join Date: Oct 2013
Device: Kobo Aura
|
Kobo Aura: Bad Pixels?
Hi all,
Just received my Aura today. After a short three hours of frustrating setup and confusion trying to get content from Calibre (Mac) on to the device, I'm ready to go! Turns out the library updates after going to sleep, not powering on and off. Nice one Kobo. To the point: There are six tiny spots, consistently, that are very bright and allow light to pass through. I am not sure if these are dead pixels, crystalline dust, who knows.
|
10-22-2013, 12:23 AM | #2 |
Grand Sorcerer
Posts: 5,658
Karma: 66417824
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
|
Hi
They're not stuck pixels - those are an LCD phenomenon. They're light guide defects, and they qualify you for a warranty return. There are lots and lots of discussion about this on mobileread. |
Advert | |
|
10-22-2013, 01:10 AM | #3 |
Junior Member
Posts: 8
Karma: 10
Join Date: Oct 2013
Device: Kobo Aura
|
Thank you! Unfortunately I didn't know what they were called, so I can't find them.
Will Kobo send out a new reader, or do i now have to wait for [who knows how long considering this thing already took two weeks] until i get it back? |
10-22-2013, 01:58 AM | #4 | |
Grand Sorcerer
Posts: 24,907
Karma: 47303748
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
|
Quote:
This is done while a black processing screen is displayed with a progress bar. Was this displayed when you disconnected? |
|
10-22-2013, 02:15 AM | #5 |
Banned
Posts: 142
Karma: 2564052
Join Date: Jan 2013
Device: Kindle Fire
|
It depends if they'll replace it with a new one or repair it
|
Advert | |
|
10-22-2013, 02:20 AM | #6 | |
Junior Member
Posts: 8
Karma: 10
Join Date: Oct 2013
Device: Kobo Aura
|
Quote:
|
|
10-22-2013, 07:54 PM | #7 |
Wizard
Posts: 2,454
Karma: 5469320
Join Date: Jul 2010
Device: Kobo
|
|
Thread Tools | Search this Thread |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Kobo Support Nightmare: Aura with Blown Pixels | geekspertise | Kobo Reader | 23 | 12-09-2013 10:25 PM |
Aura HD Kobo Aura HD | PeterT | Kobo Reader | 937 | 07-29-2013 06:02 PM |
Aura HD Bad experience ordering Kobo Aura HD | rambling | Kobo Reader | 21 | 06-14-2013 10:49 PM |
Kobo Kobo Aura HD | hamlok | Andere Lesegeräte | 89 | 05-24-2013 07:35 AM |
bad pixels or something like that on kobo | reptileskin | Kobo Reader | 1 | 05-18-2010 08:08 PM |