10-09-2009, 04:51 AM | #16 |
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mwheinz's solution worked (except I did not delete my prefs.plist file nor the Marlin folder). After deleting them and securely deleting trash, and reinstalling the software, it worked...the window came back. I don't have time to to check to see if I am still authorized...but all my books are gone...I guess I can just add them again??? Thanks. R
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10-09-2009, 09:37 AM | #17 |
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Glad to hear it - and, yes, you should be able to just add them again.
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10-09-2009, 10:20 AM | #18 | |
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BTW: I never minimize apps on my Mac, I always "hide" them (Cmd-H) because if you minimize them and you use the Cmd-Tab app switcher it doesn't maximize them automatically... something about Mac OS X I don't like. There is even an app out to be able to switch based on Windows rather than apps that helps with this. http://www.manytricks.com/witch/ BOb |
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10-09-2009, 10:25 AM | #19 | |
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11-03-2009, 04:38 AM | #20 |
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I want to raise this issue again.
The Sony eBook Library software for OSX is impossible to work with. It doesn't just crash, it disappears (as mentioned in this thread earlier). It is running, but there is no GUI, or window. I reinstalled it twice already. Is it a problem that only I am having? Or is this a known issue? Is it tested for Snow Leopard? |
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11-03-2009, 07:42 AM | #21 |
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I haven't had that particular problem, but there is no doubt that the eBook Library software is awful.
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11-03-2009, 09:18 AM | #22 | |
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I am able to run it on SL without a problem. BOb |
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11-06-2009, 04:19 AM | #23 |
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I "chatted" with Sony support a couple of days ago, and the solution was to go into System Preferences and UNBLOCK the eBook Library software (there were 2 processes on my Mac, eBookLibrary and eBookLibrary Launcher) from connecting to the Internet behind my firewall. Despite the fact that I did this, the application still asks me for permission to connect, so not sure if I unblocked everything that needed to be unblocked (I do use Stealth mode in OSX).
I reinstalled the app (trashing only the fsk folder) and it has been working since. The Sony rep claimed this was a new issue, but I knew better I liberally cited the MobileRead forum for his information... Thanks for the help...R. |
11-06-2009, 02:15 PM | #24 | |
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I was able to return to the correct 'Format' after installing and the software has continued working. You'd have thought this would be a simple fix. (note I was uninstalling with appzapper so did not need to go through the hoops others went through) Thanks Justiin for spelling out what needed to be done. Happy reading. |
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11-06-2009, 05:06 PM | #25 | |
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BOb |
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11-07-2009, 12:51 AM | #26 | |
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It's been a few weeks since I did this, but try just trashing the prefs and app etc. and reinstall. I never changed my region - it was right all along - so I don't know about that, or how that would affect your registration. Sorry!! Good luck! |
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11-13-2009, 03:47 AM | #27 |
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Well it crashed again. Right after I updated Snow Leopard to 10.6.2. I had to reinstall the whole thing (uninstall first, reboot, install, reboot). I chatted again with Sony tech support. They were worthless. I summed it up for them: If the eBook Library Software is dysfunctional in OSX, it's either because 1. you have it blocked behind a firewall or 2. you updated your OSX installation.
Could anyone confirm this? Or deny it? The technician gave me these websites: What to do if you are unable to open the eBook Library Software: http://www.kb.sony.com/selfservice/d...nalId=C1009711 NOTE: the page is out of date; since Leopard, I think, you can't go to International in the System Preferences, because it doesn't exist there anymore. I noted this to the technician. How to back up library: http://www.kb.sony.com/selfservice/d...rnalId=C515630 How to uninstall: http://www.kb.sony.com/selfservice/m...00%20145176420 |
11-13-2009, 10:50 AM | #28 | |
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I haven't tired eBook library since I upgraded to 10.6.2... If I remember I will when I get home. BOb |
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