Amazon Kindle Voyage Repair Code: 2

doongar · 06-17-2019, 06:52 AM

Sorry if this is in the wrong forum, I'm new to this site. I just purchased a Kindle Voyage for a good price at goodwill, I have 2 day from now to return it if I cannot make it work. I can solder wires if need be.

Upon turning it on I am presented with this screen after awhile in a boot loop...

devicesupport Repair Code:2
Version:3243010037

I read about a method in which a file is added to the root directory "DO_FACTORY_RESTORE" I have done this without a file extension, and have had no luck with this.

My goal is to get it up and running, I am fine with jailbreaking it if need be, and in the worst case scenario if dismantling it and soldering some wires allows me to get this running I too am fine with that. I just want to know what steps to take now to get this device functioning as it seems to me that all of the hardware is fine...

hius07 · 06-17-2019, 07:23 AM

Try to put the firmware update file
https://s3.amazonaws.com/firmwaredow...age_5.11.2.bin
to the usb root of the device and to reboot it.

doongar · 06-17-2019, 08:30 AM

Quote:

Originally Posted by hius07

Try to put the firmware update file
https://s3.amazonaws.com/firmwaredow...age_5.11.2.bin
to the usb root of the device and to reboot it.

I'll give this a try, should I remove the DO_FACTORY_RESTORE file from root when I do this?

hius07 · 06-17-2019, 08:35 AM

Quote:

Originally Posted by doongar

I'll give this a try, should I remove the DO_FACTORY_RESTORE file from root when I do this?

Yes, remove it.
I do not like DO_FACTORY_RESTORE method at all, as often usb-root becomes unaccessable after it.

doongar · 06-17-2019, 09:13 AM

Okay that file is now the only one on the usb drive that shows up through windows... it seems like the device is still in a bootloop....

doongar · 06-17-2019, 10:23 AM

I disconnected the battery and put it back in to see if that does anything, if not.... I'll wire it up to access it through serial and hopefully I can do something there. Looks clean on the inside, but that doesn't mean nothing is faulty..

doongar · 06-17-2019, 10:59 AM

Disconnecting and reconnecting the battery made no difference, I'll begin wiring it up for serial, hopefully there is something I can do from the terminal... if anybody knows anything or can give me a hint at where to start I would appreciate it.

NiLuJe · 06-17-2019, 12:02 PM

The serial debricking threads should be mostly accurate for a KV

. (One of which is linked to in the "Open Sesame" sticky, under a "hardware modification" entry).

doongar · 06-17-2019, 12:20 PM

Actually I've realized the device is 1.8v and I will need to purchase a usb to uart these seem to be more than I want to put in on this device, and... to hack something together to use the serial interface is a little difficult too; may take me more time than I wish... so unless I can fix this in a less invasive way I will have to return it.. as I have too many projects at the moment.

06-17-2019, 06:52 AM	#1
doongar Junior Member Posts: 6 Karma: 10 Join Date: Jun 2019 Device: Kindle Voyage	Amazon Kindle Voyage Repair Code: 2 Sorry if this is in the wrong forum, I'm new to this site. I just purchased a Kindle Voyage for a good price at goodwill, I have 2 day from now to return it if I cannot make it work. I can solder wires if need be. Upon turning it on I am presented with this screen after awhile in a boot loop... devicesupport Repair Code:2 Version:3243010037 I read about a method in which a file is added to the root directory "DO_FACTORY_RESTORE" I have done this without a file extension, and have had no luck with this. My goal is to get it up and running, I am fine with jailbreaking it if need be, and in the worst case scenario if dismantling it and soldering some wires allows me to get this running I too am fine with that. I just want to know what steps to take now to get this device functioning as it seems to me that all of the hardware is fine...

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06-17-2019, 07:23 AM	#2
hius07 Wizard Posts: 1,058 Karma: 3581267 Join Date: Sep 2014 Location: Ukraine Device: Kindle PW2, PW3, PW4, Voyage	Try to put the firmware update file https://s3.amazonaws.com/firmwaredow...age_5.11.2.bin to the usb root of the device and to reboot it.

06-17-2019, 09:13 AM	#5
doongar Junior Member Posts: 6 Karma: 10 Join Date: Jun 2019 Device: Kindle Voyage	Okay that file is now the only one on the usb drive that shows up through windows... it seems like the device is still in a bootloop....

06-17-2019, 10:23 AM	#6
doongar Junior Member Posts: 6 Karma: 10 Join Date: Jun 2019 Device: Kindle Voyage	I disconnected the battery and put it back in to see if that does anything, if not.... I'll wire it up to access it through serial and hopefully I can do something there. Looks clean on the inside, but that doesn't mean nothing is faulty..

06-17-2019, 10:59 AM	#7
doongar Junior Member Posts: 6 Karma: 10 Join Date: Jun 2019 Device: Kindle Voyage	Disconnecting and reconnecting the battery made no difference, I'll begin wiring it up for serial, hopefully there is something I can do from the terminal... if anybody knows anything or can give me a hint at where to start I would appreciate it.

06-17-2019, 12:02 PM	#8
NiLuJe BLAM! Posts: 13,478 Karma: 26012494 Join Date: Jun 2010 Location: Paris, France Device: Kindle 2i, 3g, 4, 5w, PW, PW2, PW5; Kobo H2O, Forma, Elipsa, Sage, C2E	The serial debricking threads should be mostly accurate for a KV . (One of which is linked to in the "Open Sesame" sticky, under a "hardware modification" entry).

06-17-2019, 12:20 PM	#9
doongar Junior Member Posts: 6 Karma: 10 Join Date: Jun 2019 Device: Kindle Voyage	Actually I've realized the device is 1.8v and I will need to purchase a usb to uart these seem to be more than I want to put in on this device, and... to hack something together to use the serial interface is a little difficult too; may take me more time than I wish... so unless I can fix this in a less invasive way I will have to return it.. as I have too many projects at the moment.

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