04-13-2019, 02:27 PM | #1 |
Junior Member
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Device: iPad
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Crash in Windows 10
I just installed Calibre on my Windows 10 laptop. I can't get it to run. It crashes as soon as it launches. I tried both the 32 and 64 bit versions with the same results. Help please! I run Calibre on my Mac and find it hard to live without.
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04-13-2019, 03:14 PM | #2 |
Well trained by Cats
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Yoy may have something corrupt is the configuration folder.
Since this is a new install. 1) Uninstall Calibre 2) delete the configuration folder (red) it usually is here (it may be hidden): C:\Users\<logon name>\AppData\Roaming\calibre Then reinstall Calibre. BTW don't put the Library on a Cloud drive (backing up to the cloud, NOT Google drive) is OK when calibre is NOT running) |
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04-13-2019, 05:44 PM | #3 | |
null operator (he/him)
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Quote:
If it's a calibre message you will have a copy to clipboard button, which you can post here, if its a popup message from Windows, post it as a screen shot. BR |
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04-15-2019, 02:39 PM | #4 |
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The startup splash loads but as soon as the main windows loads, it crashes within a second or two, if that long. There are no messages from Calibre or Windows. It just crashes and that's that.
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04-15-2019, 03:21 PM | #5 |
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What happened was I had reset my computer with a new Windows 10 system. My Calibre library was on the D drive, untouched. So I pointed the new installation of Calibre at this folder. That apparently was causing the crash. I pointed it to a different, empty folder and am now importing the original Calibre library. Pointing Calibre to an existing library works fine on the Mac. Windows is a different story apparently. Thanks for your help everyone.
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04-15-2019, 05:09 PM | #6 | |
null operator (he/him)
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Quote:
Where was the original library located ? BR |
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04-15-2019, 06:00 PM | #7 |
Well trained by Cats
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Join Date: Aug 2009
Location: The Central Coast of California
Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A
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I have Libraries on 2 different drives, and sometimes I use a 3rd on a USB HD (passport drive). Calibre does not care as long as it is Local Attached.
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04-15-2019, 11:31 PM | #8 |
creator of calibre
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04-19-2019, 10:05 AM | #9 | |
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Quote:
Even though this fix wasn’t mentioned specifically by the people in this group, the fix came around by reading the suggestions here, so I’m grateful for the help I received. Thanks everyone. |
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04-19-2019, 10:25 AM | #10 | |
Grand Sorcerer
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Quote:
Of course it's entirely possible that you already know all this. |
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Tags |
crash, install application, windows 10 |
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