MobileRead Forums
Register Guidelines E-Books Today's Posts Search

Go Back   MobileRead Forums > E-Book Readers > Amazon Kindle
Reload this Page Troubleshooting Can't open Scribe notebooks in read.amazon.com

Notices

Reply
 
Thread Tools Search this Thread
Old 06-13-2023, 01:00 PM   #1
rff1013
Junior Member
rff1013 began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Jun 2023
Device: Kindle Paperwhite and Scribe
Can't open Scribe notebooks in read.amazon.com
This has worked in the past for me. I'm trying to open my notebooks from read.amazon.com. The folders and icons display correctly, but, when I try to open a notebook, I receive the following error message: "Sorry, your notebook couldn't be opened. Please try again."

I've tried on multiple notebooks, to no avail. I'm on a MacBook Pro running Ventura 13.4 and using Safari. I've been able to open notebooks from this machine before.

Any troubleshooting tips?
rff1013 is offline   Reply With Quote
Old 06-13-2023, 02:47 PM   #2
tomsem
Grand Sorcerer
tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.
 
Posts: 6,506
Karma: 26425959
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
Seems to be issue with Safari support. Firefox works, for example.
tomsem is online now   Reply With Quote
Advert
Old 06-13-2023, 08:40 PM   #3
rff1013
Junior Member
rff1013 began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Jun 2023
Device: Kindle Paperwhite and Scribe
You are correct...
...I was able to access them from Edge on my Mac. Hopefully, Apple will fix the problem in an update (it was working a week ago)...unless it was an update that broke it.
rff1013 is offline   Reply With Quote
Old 06-13-2023, 10:10 PM   #4
tomsem
Grand Sorcerer
tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.
 
Posts: 6,506
Karma: 26425959
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
Quote:
Originally Posted by rff1013 View Post
...I was able to access them from Edge on my Mac. Hopefully, Apple will fix the problem in an update (it was working a week ago)...unless it was an update that broke it.
It could just as easily be lack of sufficient testing on Amazon's part. Their test team should be able to get pre-release builds of macOS/Safari and address things before they update their web sites.
tomsem is online now   Reply With Quote
Old 06-14-2023, 02:35 PM   #5
tomsem
Grand Sorcerer
tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.tomsem ought to be getting tired of karma fortunes by now.
 
Posts: 6,506
Karma: 26425959
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
On Intel Mac there's no error, but it doesn't display anything. On M1 Mac, it gives error message. Weird.

I'm going to install Sonoma beta on my MBA (M1) to see what it does with that. Supposedly Safari runs noticeably faster, and overall it is smoother than Ventura (something about optimizations for Swift applications).

Still not working with Safari with Sonoma beta (Safari Version 17.0 (19616.1.14.11.11)), get error as before.

I'm going to blame Amazon for this one, not that it matters.
Last edited by tomsem; 06-17-2023 at 05:47 PM.
tomsem is online now   Reply With Quote
Advert
Reply

« Previous Thread | Next Thread »

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
PSA: Kindle Scribe Bug is Deleting Notebooks tinycrabman6 Amazon Kindle 10 01-01-2024 09:08 PM
Getting Notebooks off of the Scribe via USB without Internet? Jeffrey. Amazon Kindle 3 12-29-2022 10:10 PM
Amazon announces the Kindle Scribe - 10.2" Kindle with stylus support Dazrin News 128 12-22-2022 02:16 PM
Amazon Scribe Läsare Amazon Kindle 12 11-02-2022 08:22 AM
Open to the last read book danteux Calibre 4 02-26-2014 02:08 PM


All times are GMT -4. The time now is 05:12 PM.

Contact Us - FAQ - Guidelines - Privacy - Top

MobileRead.com is a privately owned, operated and funded community.