Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Onyx Boox

Notices

Reply
 
Thread Tools Search this Thread
Old 04-02-2021, 02:02 AM   #1
toushi
Member
toushi began at the beginning.
 
Posts: 12
Karma: 10
Join Date: Jul 2019
Device: Onyx Boox Note Pro
Note Pro Scratches UNDER Screen?!

Hi guys. I have the Note pro (I think the first model) and though I love the thing after a year or two I noticed the outer edge started getting some weird scratches/bubbles under the screen. I have never scratched it, it appears to be some kind of glue under the glass that is starting to show. Or maybe the front light caused some sort of reaction with a layer under the top of the screen. Not sure how many layers the Boox screen has but the bubbles and scratches around the edge are definitely under the top (maybe light diffuser)? Maybe the glue used to attach all the layers reacts or breaks down over time?

Kinda disappointed in the qc, I babied this thing. Hopefully the newer models dont get it. boox cs so far have been helpful in repairing it, will update if they follow through.

Anyone have any idea what this could be? Any potential fixes?
Attached Thumbnails
Click image for larger version

Name:	048D57D9-6C34-4CD4-9399-88A947E0D0DA.jpeg
Views:	72
Size:	394.7 KB
ID:	186322  
toushi is offline   Reply With Quote
Old 04-02-2021, 08:07 AM   #2
Markismus
Guru
Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.
 
Markismus's Avatar
 
Posts: 674
Karma: 143899
Join Date: Jul 2013
Location: Netherlands
Device: HiSenseA5ProCC, OnyxNotePro, lots of cracked Kobo's
@toushi Not Good! Not good at All! I only have my NotePro for 9months now, but I would hate for that to happen.
To me it looks like the lattice work of the back plastic back panel, such as I found in the Kobo's. Gravity would put pressure on the screen to force it onto the back panel. I'll open it up one of these days: If there is indeed such a lattice, I'll have to fill it with something...Don't know what yet, because all the usual materials would make the reader more heavy.
Is there a disassembly of the Note Pro with pictures here on mobileread? Then we would know.

EDIT:
From the photo's of the Note disassembly, I don't see enough lattice work that would explain this. The metal frame supporting the screen should be smooth on the screen side.

Last edited by Markismus; 04-02-2021 at 08:34 AM.
Markismus is offline   Reply With Quote
Old 04-02-2021, 10:14 AM   #3
Markismus
Guru
Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.Markismus is at one with the great books of the world.
 
Markismus's Avatar
 
Posts: 674
Karma: 143899
Join Date: Jul 2013
Location: Netherlands
Device: HiSenseA5ProCC, OnyxNotePro, lots of cracked Kobo's
Did it start with a yellowish color at the edges? Never noticed it before. I've attached a picture.
Attached Thumbnails
Click image for larger version

Name:	IMG_20210402_160946.jpg
Views:	37
Size:	509.6 KB
ID:	186334  
Markismus is offline   Reply With Quote
Old 04-02-2021, 10:42 AM   #4
toushi
Member
toushi began at the beginning.
 
Posts: 12
Karma: 10
Join Date: Jul 2019
Device: Onyx Boox Note Pro
Quote:
Originally Posted by Markismus View Post
@toushi Not Good! Not good at All! I only have my NotePro for 9months now, but I would hate for that to happen.
To me it looks like the lattice work of the back plastic back panel, such as I found in the Kobo's. Gravity would put pressure on the screen to force it onto the back panel. I'll open it up one of these days: If there is indeed such a lattice, I'll have to fill it with something...Don't know what yet, because all the usual materials would make the reader more heavy.
Is there a disassembly of the Note Pro with pictures here on mobileread? Then we would know.

EDIT:
From the photo's of the Note disassembly, I don't see enough lattice work that would explain this. The metal frame supporting the screen should be smooth on the screen side.
Yes it doesnt affect the function so far in any way but is really annoying and makes reading text along the edges harder. The cs agent described it as ‘bright spots,’ but it seems like some sort of glue because of the strange lattice nautical pattern. It is all along the outside border where the screen meets the black. I can’t think of anything that caused this aside from maybe the using the frontlight? It showed up after a year or a year and a half, just something to lookout for.
Attached Thumbnails
Click image for larger version

Name:	CC8B4D92-D347-4198-940E-48E243FBC14C.jpeg
Views:	18
Size:	385.8 KB
ID:	186337   Click image for larger version

Name:	1EAAF9DC-8E97-4343-9194-2EDFF4CA000E.jpeg
Views:	25
Size:	482.1 KB
ID:	186338  
toushi is offline   Reply With Quote
Old 04-02-2021, 10:48 AM   #5
toushi
Member
toushi began at the beginning.
 
Posts: 12
Karma: 10
Join Date: Jul 2019
Device: Onyx Boox Note Pro
Quote:
Originally Posted by Markismus View Post
@toushi Not Good! Not good at All! I only have my NotePro for 9months now, but I would hate for that to happen.
To me it looks like the lattice work of the back plastic back panel, such as I found in the Kobo's. Gravity would put pressure on the screen to force it onto the back panel. I'll open it up one of these days: If there is indeed such a lattice, I'll have to fill it with something...Don't know what yet, because all the usual materials would make the reader more heavy.
Is there a disassembly of the Note Pro with pictures here on mobileread? Then we would know.

EDIT:
From the photo's of the Note disassembly, I don't see enough lattice work that would explain this. The metal frame supporting the screen should be smooth on the screen side.
Yes it happened about a year or year and a half in, it doesn’t affect function but makes reading along the edges harder and is annoying. The cs agent described it as ‘bright spots,’ but the strange diagonal pattern makes me think its some glue or something with the construction that shows up later. I couldnt find anything on screen disassembly for onyx either, but the kobo has a diffusing layer for front lights, i’m wondering if its something to do with that. It’s all along the outside edge of the screen where it meets the black.
Attached Thumbnails
Click image for larger version

Name:	C99032F6-EB1B-4513-89FF-95E7C687FB61.jpeg
Views:	9
Size:	385.8 KB
ID:	186339   Click image for larger version

Name:	2C7B11E1-0253-436A-84C0-E7BD6BDF291B.jpeg
Views:	8
Size:	482.1 KB
ID:	186340  
toushi is offline   Reply With Quote
Old 04-02-2021, 10:50 AM   #6
toushi
Member
toushi began at the beginning.
 
Posts: 12
Karma: 10
Join Date: Jul 2019
Device: Onyx Boox Note Pro
Quote:
Originally Posted by Markismus View Post
Did it start with a yellowish color at the edges? Never noticed it before. I've attached a picture.
Yes not sure if they’re correlated, but my outside edge along the screen was a bit darker/ yellow before this happened too. Might not happen to you but something to keep an eye on. I babied the ereader so not sure what could have caused it.
toushi is offline   Reply With Quote
Old 04-02-2021, 10:54 AM   #7
toushi
Member
toushi began at the beginning.
 
Posts: 12
Karma: 10
Join Date: Jul 2019
Device: Onyx Boox Note Pro



More images
toushi is offline   Reply With Quote
Old 04-02-2021, 10:55 AM   #8
JSWolf
Resident Curmudgeon
JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.
 
JSWolf's Avatar
 
Posts: 62,365
Karma: 102150074
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Aura H2O, PRS-650, PRS-T1, nook STR, iPad 4, iPhone SE 2020, PW3
Quote:
Originally Posted by toushi View Post



More images
You'll need to attach your images as for whatever reason, the site doesn't like the site your images are hosted on.
JSWolf is offline   Reply With Quote
Old 04-02-2021, 11:15 AM   #9
toushi
Member
toushi began at the beginning.
 
Posts: 12
Karma: 10
Join Date: Jul 2019
Device: Onyx Boox Note Pro
Quote:
Originally Posted by Markismus View Post
@toushi Not Good! Not good at All! I only have my NotePro for 9months now, but I would hate for that to happen.
To me it looks like the lattice work of the back plastic back panel, such as I found in the Kobo's. Gravity would put pressure on the screen to force it onto the back panel. I'll open it up one of these days: If there is indeed such a lattice, I'll have to fill it with something...Don't know what yet, because all the usual materials would make the reader more heavy.
Is there a disassembly of the Note Pro with pictures here on mobileread? Then we would know.

EDIT:
From the photo's of the Note disassembly, I don't see enough lattice work that would explain this. The metal frame supporting the screen should be smooth on the screen side.
It happened to me about a year and a half in. The cs agent described it as ‘bright spots.’ I haven’t disassembled it or found anything online for boox, but kobo has a light diffusing layer underneath so I’m wondering if it has something to do with that. But the pattern all along the sides tells me the problem is along the edge and not some uniform pressure thing. It’s all along the outside edge where the screen meets the black.
toushi is offline   Reply With Quote
Old 04-02-2021, 11:19 AM   #10
toushi
Member
toushi began at the beginning.
 
Posts: 12
Karma: 10
Join Date: Jul 2019
Device: Onyx Boox Note Pro
Quote:
Originally Posted by toushi View Post
Yes it happened about a year or year and a half in, it doesn’t affect function but makes reading along the edges harder and is annoying. The cs agent described it as ‘bright spots,’ but the strange diagonal pattern makes me think its some glue or something with the construction that shows up later. I couldnt find anything on screen disassembly for onyx either, but the kobo has a diffusing layer for front lights, i’m wondering if its something to do with that. It’s all along the outside edge of the screen where it meets the black.
Whoops doublepost thought it didnt go through
toushi is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Clarify tech specs: Screen on Onyx Boox Note Pro vs Onyx Boox Note 3. Sm0och Onyx Boox 9 01-05-2021 12:31 AM
Boox Note and Boox Note pro: unreliable screen! tokapi Onyx Boox 10 06-14-2020 06:20 PM
Boox Note screen scratches from stylus MadAstra Onyx Boox 69 07-06-2018 11:23 AM
KA1 Screen Scratches? ryuji35 Kobo Reader 10 01-14-2017 05:20 PM
Libre Screen Scratches MR. Pockets Ectaco jetBook 0 07-28-2010 11:57 PM


All times are GMT -4. The time now is 04:14 AM.


MobileRead.com is a privately owned, operated and funded community.