PRS-500 Reader resets when connected to USB

BenG · 08-14-2007, 11:51 PM

Here's what happened.
I did the direct page control hack and didn't like it, so I reflashed with the Universal flasher. Everything seems fine.
Next I did the joystick hack with history using the volume buttons.
Everything seemed fine until I connected to my computer a few hours later and found that if the CONNECT software is running the Reader resets itself and continues to reset as long as CONNECT is running. If I disconnect it starts normally. It does it on both my computers, so I don't think it's the Connect software. If CONNECT isn't running I get the usual USB screen.
I've reflashed it with the Universal flasher (clock only) and did the routine to erase everything and return it to factory settings. I also changed USB cables and recharged the Reader with the wall outlet but I still have the same problem. Any suggestions?
Thanks.

JSWolf · 08-15-2007, 12:30 AM

Try reflashing the firmware. But you'll need to unzip the exe for the updater and the file you want is PRSVersion.dat located in ebookupdater\assets\updaterassets. Change the version # so it won't see that you already have that version. Then run PRS-500 Updater.exe and see what happens from there.

BenG · 08-15-2007, 07:12 AM

Thanks, that did it.

BenG · 08-15-2007, 09:34 AM

I do want to point out that it's easier to find the update files if you open the updater with Winzip rather than the self-extracter.

JSWolf · 08-15-2007, 03:46 PM

Quote:

Originally Posted by BenG

I do want to point out that it's easier to find the update files if you open the updater with Winzip rather than the self-extracter.

No need for Winzip for unzipping. Windows Explorer is way easier.

JSWolf · 08-15-2007, 03:46 PM

Quote:

Originally Posted by BenG

Thanks, that did it.

I figured something with the firmware got screwed. Glad it is fixed now. Did you reapply the hacks?

BenG · 08-17-2007, 02:10 PM

Some of them. I have the clock, the smaller menu fonts, and the icon set.

bookbinder · 03-04-2008, 02:45 AM

I am having a similar problem. Whenever I connect my PRS-500 to USB it tells me USB is connected, then 2 seconds later it resets itself. This happens regardless of whether Sony Ebook Library is running. Yesterday I applied the universal flasher using main.xml and applicationstart.xml to get smaller fonts in the book list, and page turns with the joystick. I also put in a different font, renaming it appropriately.

I have tried doing a hard reset, which cleared all the data, but when I powered back on, I could still see the effects of the flasher and I still had the problem with USB connection causing reset. I did the 10 reset method, but after the 10th reset it just booted up normally. I tried reverting to factory settings from the Reader's Settings menu, but that didn't make any difference.

I'm unable to run the PRS-500 firmware updater because connecting my Reader to USB automatically causes it to reset. I'm in Ukraine and my options are limited. Any ideas?

EDIT: Sorry, I was able to fix this using my SD Card.

08-14-2007, 11:51 PM	#1
BenG Home Guard Posts: 4,729 Karma: 86721650 Join Date: Jun 2007 Location: Alpha Ralpha Boulevard Device: Kindle Oasis 3G, iPhone 6	Reader resets when connected to USB Here's what happened. I did the direct page control hack and didn't like it, so I reflashed with the Universal flasher. Everything seems fine. Next I did the joystick hack with history using the volume buttons. Everything seemed fine until I connected to my computer a few hours later and found that if the CONNECT software is running the Reader resets itself and continues to reset as long as CONNECT is running. If I disconnect it starts normally. It does it on both my computers, so I don't think it's the Connect software. If CONNECT isn't running I get the usual USB screen. I've reflashed it with the Universal flasher (clock only) and did the routine to erase everything and return it to factory settings. I also changed USB cables and recharged the Reader with the wall outlet but I still have the same problem. Any suggestions? Thanks.

03-04-2008, 02:45 AM	#8
bookbinder Connoisseur Posts: 67 Karma: 813 Join Date: Jun 2007 Location: Massachusetts, USA Device: Kindle Paperwhite 2, FW:5.6.1	I am having a similar problem. Whenever I connect my PRS-500 to USB it tells me USB is connected, then 2 seconds later it resets itself. This happens regardless of whether Sony Ebook Library is running. Yesterday I applied the universal flasher using main.xml and applicationstart.xml to get smaller fonts in the book list, and page turns with the joystick. I also put in a different font, renaming it appropriately. I have tried doing a hard reset, which cleared all the data, but when I powered back on, I could still see the effects of the flasher and I still had the problem with USB connection causing reset. I did the 10 reset method, but after the 10th reset it just booted up normally. I tried reverting to factory settings from the Reader's Settings menu, but that didn't make any difference. I'm unable to run the PRS-500 firmware updater because connecting my Reader to USB automatically causes it to reset. I'm in Ukraine and my options are limited. Any ideas? EDIT: Sorry, I was able to fix this using my SD Card. Last edited by bookbinder; 03-04-2008 at 02:56 AM. Reason: FIXED

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08-15-2007, 12:30 AM	#2
JSWolf Resident Curmudgeon Posts: 73,966 Karma: 128903250 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Try reflashing the firmware. But you'll need to unzip the exe for the updater and the file you want is PRSVersion.dat located in ebookupdater\assets\updaterassets. Change the version # so it won't see that you already have that version. Then run PRS-500 Updater.exe and see what happens from there.

08-15-2007, 07:12 AM	#3
BenG Home Guard Posts: 4,729 Karma: 86721650 Join Date: Jun 2007 Location: Alpha Ralpha Boulevard Device: Kindle Oasis 3G, iPhone 6	Thanks, that did it.

08-15-2007, 09:34 AM	#4
BenG Home Guard Posts: 4,729 Karma: 86721650 Join Date: Jun 2007 Location: Alpha Ralpha Boulevard Device: Kindle Oasis 3G, iPhone 6	I do want to point out that it's easier to find the update files if you open the updater with Winzip rather than the self-extracter.

08-17-2007, 02:10 PM	#7
BenG Home Guard Posts: 4,729 Karma: 86721650 Join Date: Jun 2007 Location: Alpha Ralpha Boulevard Device: Kindle Oasis 3G, iPhone 6	Some of them. I have the clock, the smaller menu fonts, and the icon set.

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