Books that I sent through send to kindle email address isn't showing up

2scre · 11-22-2020, 12:49 PM

It used to be that there was a convenient Send to Kindle app that you could use on the computer. But for some reason, since a while ago, it keeps saying "enter a valid email or mobile number" when trying to sign into it.

I was suggested to use the 'send to kindle' email address that is on the Kindle. I sent several mobi files as attachment using that address, but I don't see the books in my Kindle app.

binaryhermit · 11-22-2020, 01:06 PM

Did you go to Amazon's site and whitelist the email address you sent the book from?

2scre · 11-23-2020, 03:13 AM

I noticed that the send to kindle email that I came up with on my Amazon account was different from the one on my iPhone app. So when I changed it on the Amazon website it seems like this change was not reflected on the phone which still listed the old email address.

But when I sent it to the correct email address this time, I got this email:

Quote:

Dear Customer,

The following document, sent at 08:09 AM on Mon, Nov 23, 2020 GMT could not be delivered to the Kindle you specified:
* (title of book)

The Kindle Personal Document Service can convert and deliver the following types of documents:
Microsoft Word (.doc, .docx)
Rich Text Format (.rtf)
HTML (.htm, .html)
Text (.txt) documents
Archived documents (zip , x-zip) and compressed archived documents
Mobi book

Images that are of type JPEGs (.jpg), GIFs (.gif), Bitmaps (.bmp), and PNG images (.png).
Adobe PDF (.pdf) documents are delivered without conversion to Kindle DX, Second Generation and Latest Generation Kindles.

Adobe PDF (.pdf) can be converted to Kindle format and delivered on an experimental basis.

If the document that failed belonged to one of the above document types, please ensure the document is not password protected or encrypted. Note that the Latest Generation Kindles support password protected PDFs.

So does this mean send to kindle is not accepting .mobi files?
I was hoping to put my own .mobi files to Kindle cloud but is that not possible anymore?

badgoodDeb · 11-23-2020, 03:35 PM

Well, the last thing listed in the middle paragraph is "Mobi book". It should be accepting them?

2scre · 11-23-2020, 10:13 PM

Thank you for pointing that out.

I realized just today that the books that I sent arrived in my Kindle app.

11-22-2020, 12:49 PM	#1
2scre Zealot Posts: 122 Karma: 10 Join Date: Oct 2017 Device: iPhone	Books that I sent through send to kindle email address isn't showing up It used to be that there was a convenient Send to Kindle app that you could use on the computer. But for some reason, since a while ago, it keeps saying "enter a valid email or mobile number" when trying to sign into it. I was suggested to use the 'send to kindle' email address that is on the Kindle. I sent several mobi files as attachment using that address, but I don't see the books in my Kindle app.

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11-22-2020, 01:06 PM	#2
binaryhermit Grand Sorcerer Posts: 5,696 Karma: 20469902 Join Date: Oct 2014 Location: Lockport, IL Device: Kindle PW4, Kindle Paperwhite Signature Edition	Did you go to Amazon's site and whitelist the email address you sent the book from?

11-23-2020, 03:35 PM	#4
badgoodDeb Grand Sorcerer Posts: 8,501 Karma: 64095689 Join Date: Jan 2008 Location: Harrisburg outskirts Device: Palms, K1-4s, iPads, iPhones, KV, KO1	Well, the last thing listed in the middle paragraph is "Mobi book". It should be accepting them?

11-23-2020, 10:13 PM	#5
2scre Zealot Posts: 122 Karma: 10 Join Date: Oct 2017 Device: iPhone	Thank you for pointing that out. I realized just today that the books that I sent arrived in my Kindle app.