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Old 05-17-2007, 12:01 PM   #1
Bethsky
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Unhappy Connect Software on Windows XP

Browsing the connect store via the desktop connect software my author search seemed to hang (10 mins), I proceeded to "end session" via the windows "task manager".
On re-entering the connect software all that shows is the library content I have downloaded in the past, the left side window that normally shows the file structure, econnect store icon, reader gadget, etc, is gone. I just have the one pane. I tried to remove the software and reinstall, reboot, etc..
Spent 3 hours last night with Sony attempting to transfer me to level 2 support, numerous disconnected calls, finally connected to level 2 support for Audio! Very frustrated. Can anyone help?
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Old 05-17-2007, 06:15 PM   #2
jimmyzou
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I met this situation also, finally I have to reinstall my windows system to make the software working.
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Old 05-17-2007, 06:15 PM   #3
JSWolf
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Try using a restore point to the point just before you originally installed the connect software. I had to do that to my mother's laptop when the wireles network card software would not install when I had to uninstall and earlier version to intall the latest version.
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