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Old 12-25-2015, 08:36 AM   #1
7Strawberries
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Device: Kobo Glo HD
Post Need help: White edges and added awards for no reason

Got a kobo glo hd from JB HI FI.
When it refreshes or if there is a black background there are two white lines on the right and bottom screen edge. Also when it's in screensaver mode, there is a black line that runs across the bottom of the screen.
Click image for larger version

Name:	001.JPG
Views:	295
Size:	940.1 KB
ID:	144894

Click image for larger version

Name:	005.JPG
Views:	264
Size:	898.5 KB
ID:	144895

Should i return it?

Second, in the Extras section where there is a Reading Awards list, I've just opened the Kobo Glo Hd today and somehow I've got " Scout Leader": for meeting 10 Kobo Achievements, but I've only done 4 achievements; "Highly Docorated"; and " All You can Eat": where i meant to have many ebooks, but actually I only got two ebooks in the shelf.
Does this mean someone used it and returned it to the shop? Or is it some kind of glitch.

Last edited by 7Strawberries; 12-25-2015 at 08:49 AM.
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Old 12-25-2015, 09:07 AM   #2
meeera
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I'm not sure what's going on with those lines - the pics are pretty dark and fuzzy - but I'm guessing it may be that the screen is misaligned? I'd exchange it for sure.
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Old 12-25-2015, 09:40 AM   #3
robko
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Agree with Meera -- exchange it. Looks like the screen wasn't placed quite properly when it was built.
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