CC Amazon License Issues - Page 4

JessieLC24 · 07-20-2020, 09:48 PM

I downloaded an ARC MOBI book from an Author I like. I am getting the same DRM Error when I try to open any MOBI books on my Kindle Fire 10HD as well. Even those already there! I had to call Amazon and found out that they are changing how things work in Kindle...again! This change occurred after the latest Kindle update. I think CC was caught off guard as well as other app providers too. Amazon is not known for telling ANYONE when they change things!
I am as of now using the Send to Kindle with Convert as the Subject, for any MOBI or Kindle books not gotten from Amazon directly.
But I would like to use CC again!

SASSBS · 07-21-2020, 01:59 AM

Hi JessieLC24
I am not sure Amazon have told you the full truth, I have a old Kindle Fire which hasn't had a Amazon OS update in years and it has the DRM issue, I have access to a Fire 10 that never got the CC update and has the latest OS and it works fine for opening a book from CC.
Amazon may have changed something but from my investigation it does look like a CC issue with how it passes the open command to Kindle OS.
Thanks

PMrev · 07-22-2020, 07:30 PM

Hello,

I am sorry to be delayed on responses. We had identified a working version but our team was severely impacted by Covid.

I can't go into details but we are currently incapacitated to make changes at the moment and are working hard to get some emergency resources to make the updates required.

I am extremely sorry for this delay (doesn't mean much at this point) but will update when we are close.

Alex

SASSBS · 07-23-2020, 01:53 AM

Hi Alex

Thanks for the update - it's covid not much you can do - stay safe.

saralynne · 07-25-2020, 08:48 AM

Quote:

Originally Posted by SASSBS

Hi JessieLC24
I have access to a Fire 10 that never got the CC update and has the latest OS and it works fine for opening a book from CC.

Same here. Latest generation Kindle Fire 7 with all OS updates but no CC update works fine.

On my other Kindle Fire, I decided that since I already own CC, there was nothing wrong with sideloading an older apk. That got rid of the DRM problem but since it does have the Google license check, I still have to use the content server to connect to Calibre. That's not a big deal for me.

PMrev · 07-28-2020, 07:35 PM

We have a new version in testing.

It seems to be working correctly but we need more testers to confirm.

If you want to volunteer to get this new version please send an email to ccfeedback@goldtreeway.com with your Amazon apps email so I can send you the beta.

Thanks,
Alex

PMrev · 07-29-2020, 05:08 PM

After testing we have pushed a fix for the DRM issue.

Should see the update live in the next couple days.

Thanks,
Alex

PMrev · 07-30-2020, 12:12 AM

It is now live.

stumped · 07-30-2020, 04:38 AM

can you explain what you had to fix for the drm bug please.

because others who use Fire tablets but don't even use CC have had similar problems with sideloaded DRM free .mobi files and/ or with files downloaded via silk browser. So your fix may be a clue for their issues ?

SASSBS · 07-30-2020, 09:48 AM

stumped this has always worked for CC until the previous release broke it so I get what you mean but I don't think it's a case of fixing it as restoring it to Chaleys version.

PMrev - thanks for working through all the issues, official version redownloaded and all working so far.

kunkel321 · 07-31-2020, 09:01 PM

I also got the licencing error that was mentioned in the original post. It was preventing me from syncing via "wireless device" with Calibre. I uninstalled CC and reinstalled it. This seems to have fixed it for now... CC is currently re-downloading all of my books, and I'm sure my settings will all be back to default. Hopefully I won't have to un/re-install any more. Stay healthy! No need to get covid trying to keep up with Amazon's problematic OS changes!
Amazon Fire 10 and Windows 10.

JessieLC24 · 08-05-2020, 02:55 AM

Quote:

Originally Posted by PMrev

It is now live.

Thank You for getting this problem resolved!
Downloaded and installed the new version and so far its working!

saralynne · 08-13-2020, 02:17 AM

Thank you for providing the new version. Working again.

I want to mention something I didn't realize until recently that was a real time saver after installing the new version. You can go into settings to 'Backup and restore', back up your settings and CC book database. A file will be created on your device. If you have to install an update that removes all of your books, you go into settings, choose 'Restore' and your settings and books will be restored in the new version. If you have a lot of books as I do, it is so much faster than downloading your books again.

momtodogs · 09-01-2020, 02:29 AM

so, I am using CC (with WiFi) to load books to my iPad from Calibre in my Windows 10 computer. I suddenly started getting all kinds of ad interruptions in the CC app, just recently. I was considering upgrading to a paid version, but what I am reading here, indicates I shouldn't. "If it ain't broke, don't fix it." Am I correct in holding off?

07-20-2020, 09:48 PM	#46
JessieLC24 Junior Member Posts: 3 Karma: 10 Join Date: Feb 2018 Location: Orlando, FL Device: Win10 Laptop(x64), Galaxy Note 8, Kindle Fire 10 HD	Its not just a CC issue I downloaded an ARC MOBI book from an Author I like. I am getting the same DRM Error when I try to open any MOBI books on my Kindle Fire 10HD as well. Even those already there! I had to call Amazon and found out that they are changing how things work in Kindle...again! This change occurred after the latest Kindle update. I think CC was caught off guard as well as other app providers too. Amazon is not known for telling ANYONE when they change things! I am as of now using the Send to Kindle with Convert as the Subject, for any MOBI or Kindle books not gotten from Amazon directly. But I would like to use CC again!

07-22-2020, 07:30 PM	#48
PMrev Groupie Posts: 195 Karma: 103650 Join Date: Feb 2020 Device: kindle	Delays Hello, I am sorry to be delayed on responses. We had identified a working version but our team was severely impacted by Covid. I can't go into details but we are currently incapacitated to make changes at the moment and are working hard to get some emergency resources to make the updates required. I am extremely sorry for this delay (doesn't mean much at this point) but will update when we are close. Alex

07-29-2020, 05:08 PM	#52
PMrev Groupie Posts: 195 Karma: 103650 Join Date: Feb 2020 Device: kindle	We have pushed a fix for review After testing we have pushed a fix for the DRM issue. Should see the update live in the next couple days. Thanks, Alex

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07-21-2020, 01:59 AM	#47
SASSBS Connoisseur Posts: 84 Karma: 118 Join Date: Aug 2011 Device: Kindle Keyboard; Kindle Fire	Hi JessieLC24 I am not sure Amazon have told you the full truth, I have a old Kindle Fire which hasn't had a Amazon OS update in years and it has the DRM issue, I have access to a Fire 10 that never got the CC update and has the latest OS and it works fine for opening a book from CC. Amazon may have changed something but from my investigation it does look like a CC issue with how it passes the open command to Kindle OS. Thanks

07-23-2020, 01:53 AM	#49
SASSBS Connoisseur Posts: 84 Karma: 118 Join Date: Aug 2011 Device: Kindle Keyboard; Kindle Fire	Hi Alex Thanks for the update - it's covid not much you can do - stay safe.

07-28-2020, 07:35 PM	#51
PMrev Groupie Posts: 195 Karma: 103650 Join Date: Feb 2020 Device: kindle	We have a new version in testing. It seems to be working correctly but we need more testers to confirm. If you want to volunteer to get this new version please send an email to ccfeedback@goldtreeway.com with your Amazon apps email so I can send you the beta. Thanks, Alex

07-30-2020, 12:12 AM	#53
PMrev Groupie Posts: 195 Karma: 103650 Join Date: Feb 2020 Device: kindle	It is now live.

07-30-2020, 04:38 AM	#54
stumped Wizard Posts: 3,305 Karma: 10259306 Join Date: May 2016 Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,	can you explain what you had to fix for the drm bug please. because others who use Fire tablets but don't even use CC have had similar problems with sideloaded DRM free .mobi files and/ or with files downloaded via silk browser. So your fix may be a clue for their issues ?

07-30-2020, 09:48 AM	#55
SASSBS Connoisseur Posts: 84 Karma: 118 Join Date: Aug 2011 Device: Kindle Keyboard; Kindle Fire	stumped this has always worked for CC until the previous release broke it so I get what you mean but I don't think it's a case of fixing it as restoring it to Chaleys version. PMrev - thanks for working through all the issues, official version redownloaded and all working so far.

07-31-2020, 09:01 PM	#56
kunkel321 Enthusiast Posts: 45 Karma: 10 Join Date: Apr 2016 Location: Near Seattle Device: Amazon Fire 10	I also got the licencing error that was mentioned in the original post. It was preventing me from syncing via "wireless device" with Calibre. I uninstalled CC and reinstalled it. This seems to have fixed it for now... CC is currently re-downloading all of my books, and I'm sure my settings will all be back to default. Hopefully I won't have to un/re-install any more. Stay healthy! No need to get covid trying to keep up with Amazon's problematic OS changes! Amazon Fire 10 and Windows 10.

08-13-2020, 02:17 AM	#58
saralynne Junior Member Posts: 4 Karma: 10 Join Date: Jun 2020 Device: Kindle Fire HD	Thank you for providing the new version. Working again. I want to mention something I didn't realize until recently that was a real time saver after installing the new version. You can go into settings to 'Backup and restore', back up your settings and CC book database. A file will be created on your device. If you have to install an update that removes all of your books, you go into settings, choose 'Restore' and your settings and books will be restored in the new version. If you have a lot of books as I do, it is so much faster than downloading your books again.

09-01-2020, 02:29 AM	#59
momtodogs Lovin' the e-life!!! Posts: 31 Karma: 2044130 Join Date: Jul 2009 Location: Pacific Northwet Device: iPad Mini	so, I am using CC (with WiFi) to load books to my iPad from Calibre in my Windows 10 computer. I suddenly started getting all kinds of ad interruptions in the CC app, just recently. I was considering upgrading to a paid version, but what I am reading here, indicates I shouldn't. "If it ain't broke, don't fix it." Am I correct in holding off?

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