Glow 3 not seen as ereader after software update

Tarana · 01-16-2018, 07:55 PM

When I first got my Glowlight 3, I had no problem with it when plugging into computer. The computer saw it as an ereader and so did Calibre. I turned on the wifi today and received the update. I plugged it in. It shows up on the computer main screen. When it didn't show up in Calibre, I unplugged, restarted the device (I assumed maybe that new software needed a restart). Plugged back in and no difference. The computer recognizes it, but apparently not as the right type of device.

Went to Device Manager. It shows the device under Disk Drives as a Linux File-CD Gadget USB Device. I am using Windows 10.

Can someone tell me step-by-step how I can fix this? Thanks!

Tarana · 01-16-2018, 08:03 PM

Never mind. there is something that comes up called USB Mode when you plug in now. As soon as you press that on the unit, it shows up as an ereader. Problem solved. Sorry, I can't figure out how to delete the thread.

rcentros · 01-17-2018, 01:43 AM

Quote:

Originally Posted by Tarana

Never mind. there is something that comes up called USB Mode when you plug in now. As soon as you press that on the unit, it shows up as an ereader. Problem solved. Sorry, I can't figure out how to delete the thread.

That's like the Sony PRS-T2 and Kobo Touch. I've never been able to figure out why that extra "step" was necessary. Maybe it avoids certain connection issues?

DNSB · 01-17-2018, 02:39 AM

Quote:

Originally Posted by rcentros

That's like the Sony PRS-T2 and Kobo Touch. I've never been able to figure out why that extra "step" was necessary. Maybe it avoids certain connection issues?

For the Kobo Touch, the options are continue to connect to the computer or cancel to remain in ereader mode letting the Touch charge while you continue reading. This helps when your USB charger has your ereader thinking it is connecting to a computer. Ain't it marvelous how many "standards" for separating computer from charger exist?

rcentros · 01-17-2018, 04:34 AM

Quote:

Originally Posted by DNSB

For the Kobo Touch, the options are continue to connect to the computer or cancel to remain in ereader mode letting the Touch charge while you continue reading. This helps when your USB charger has your ereader thinking it is connecting to a computer. Ain't it marvelous how many "standards" for separating computer from charger exist?

On the Nook Simple Touch or on my Kindles you just connect the USB and voila'. If I just want to charge the device, then I simply "Eject" it and now it's charging without being connected to the computer. But I use Linux (where things are straight forward), maybe Windows or Macs have other issues they have to contend and this extra step makes it simpler for them.

The only real issue I have with it is that I find myself hooking up to the Reader and waiting ... and waiting ... and until I realize "Ah snot, I've got to press that 'Connection' button." It gets me just about every time.

JSWolf · 01-17-2018, 04:39 AM

It's not an OS issue. It's the way these devices function. It's to prevent you from not properly ejecting when all you want to do is charge when the device thinks it's connected to a computer (or actually is).

rcentros · 01-17-2018, 03:46 PM

Quote:

Originally Posted by JSWolf

It's not an OS issue. It's the way these devices function. It's to prevent you from not properly ejecting when all you want to do is charge when the device thinks it's connected to a computer (or actually is).

I know, but I've gotten along fine without this feature for quite awhile. If I want to charge my reader or tablet from the computer I just hook it up and eject the "drive." To me this seems more straightforward. But it's just another one of these tiny little "nits" that mean nothing in the big scheme of things.

robko · 01-17-2018, 07:58 PM

The other thing with the Kobo's goes way back to when they first came out. If you had it connected to USB is assumed you were interacting with it via the USB (i.e. sideloading books) so you couldn't read on it. People complained loudly (and justifiably) that that meant they couldn't read while the device was charging. So the extra step to have to press to connect (or "cancel" connecting) was added so you could plug it in and still be able to read. The Kobo doesn't let you both be connected and read at the same time because then you'd have 2 possible methods of interacting with the database at the same time and that could get messy quickly.

DNSB · 01-17-2018, 08:55 PM

Quote:

Originally Posted by rcentros

I know, but I've gotten along fine without this feature for quite awhile. If I want to charge my reader or tablet from the computer I just hook it up and eject the "drive." To me this seems more straightforward. But it's just another one of these tiny little "nits" that mean nothing in the big scheme of things.

That technique might work with a computer but I've never seen a USB charger with an eject button.

01-16-2018, 07:55 PM	#1
Tarana Wizard Posts: 3,978 Karma: 38840460 Join Date: Sep 2012 Location: Minneapolis Device: PWSE, Voyage, K3, HDX, KBasic 7 & 8, Nook Glo3, Echos, Nanos	Glow 3 not seen as ereader after software update When I first got my Glowlight 3, I had no problem with it when plugging into computer. The computer saw it as an ereader and so did Calibre. I turned on the wifi today and received the update. I plugged it in. It shows up on the computer main screen. When it didn't show up in Calibre, I unplugged, restarted the device (I assumed maybe that new software needed a restart). Plugged back in and no difference. The computer recognizes it, but apparently not as the right type of device. Went to Device Manager. It shows the device under Disk Drives as a Linux File-CD Gadget USB Device. I am using Windows 10. Can someone tell me step-by-step how I can fix this? Thanks!

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01-16-2018, 08:03 PM	#2
Tarana Wizard Posts: 3,978 Karma: 38840460 Join Date: Sep 2012 Location: Minneapolis Device: PWSE, Voyage, K3, HDX, KBasic 7 & 8, Nook Glo3, Echos, Nanos	Never mind. there is something that comes up called USB Mode when you plug in now. As soon as you press that on the unit, it shows up as an ereader. Problem solved. Sorry, I can't figure out how to delete the thread.

01-17-2018, 04:39 AM	#6
JSWolf Resident Curmudgeon Posts: 73,970 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	It's not an OS issue. It's the way these devices function. It's to prevent you from not properly ejecting when all you want to do is charge when the device thinks it's connected to a computer (or actually is).

01-17-2018, 07:58 PM	#8
robko Wizard Posts: 2,454 Karma: 5469320 Join Date: Jul 2010 Device: Kobo	The other thing with the Kobo's goes way back to when they first came out. If you had it connected to USB is assumed you were interacting with it via the USB (i.e. sideloading books) so you couldn't read on it. People complained loudly (and justifiably) that that meant they couldn't read while the device was charging. So the extra step to have to press to connect (or "cancel" connecting) was added so you could plug it in and still be able to read. The Kobo doesn't let you both be connected and read at the same time because then you'd have 2 possible methods of interacting with the database at the same time and that could get messy quickly.