01-28-2008, 01:23 PM | #16 |
Mentat
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Device: Bookeen Gen3 Cybook
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Well, Bookeen has charged my CC, but I haven't gotten shipping notification yet.
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01-29-2008, 02:23 AM | #17 |
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Your credit card gets charged at the time that you place your order.
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01-29-2008, 11:02 AM | #18 |
Comic Fan
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Location: London
Device: Bookeen Cybook v3
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Charging....
Told my boss I wasn't coming in until my package arrived. Ordered 2weeks ago to the day. Last night I got the email from FedEx. When I saw it was at Stansted at 7 this morning I decided to wait it out.
I have had trouble with letters and deliveries going missing, so I thought, screw it, for this amount I paid, I must stay around. And just to make sure, I posted a big sign for the FedEx guy where our flat was, as we don't have a doorbell. Actually, I put up two Delivery by 12... and 11.30 it arrived. Yay Now it is charging here at work and plenty of people want to have a go. No reading while charging from the USB. THAT is annoying. Already loaded my SD with a couple of PDFs and html, just to see how the display works. fun fun fun fun fun fun |
01-31-2008, 07:57 AM | #19 |
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Good to hear that people now get complete packages including cover and spare batteries. I would have expected, though, that those people who have been waiting for weeks for their missing items would get those before they deliver new orders. It'll be two month next week that I ordered and I think I'm gonna start charging them interest on the money which they received two month ago (just kidding here :-)
They told me that I would get the missing items by the end of the month (January) which - in my experience with most companies - translates to "we will send it at the beginning of February and then it'll take a couple of days to arrive". So, that means that they're still on schedule :-) But if doesn't by end of next week, I guess it's time again to start sending them mail again. Kinda bugs me that I have to keep waiting around for something I paid ages ago... |
01-31-2008, 09:02 AM | #20 |
Mentat
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Device: Bookeen Gen3 Cybook
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Snuffi, what was your order number, if you don't mind my asking?
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01-31-2008, 04:45 PM | #21 |
Linux User
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I got my Cybook mid-december and am still waiting for my cover to arrive ...
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01-31-2008, 04:57 PM | #22 |
Wizard
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Location: Citrus Heights, California
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01-31-2008, 05:32 PM | #23 |
Connoisseur
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Device: CybookG3...
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02-01-2008, 11:16 PM | #24 |
Mentat
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Join Date: Jun 2006
Device: Bookeen Gen3 Cybook
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I got an email from FedEx today telling me my Cybook has shipped. It said it should be delivered Monday, before 10:30 a.m.
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02-04-2008, 03:01 AM | #25 |
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Sorry, wasn't online during the weekend and don't have the order number at hand right now but my Cybook was delivered on the 18th of December.
So, I'd assume that in any case my order number must be lower than that of people who placed their order in January. From the point of view of Bookeen I kind of understand that behavior: If I were them I would also be tempted to deliver the full package to someone who just ordered and let the other guy who's just missing the cover and the battery wait a little longer. The new customer who hasn't received the Cybook yet is more likely to cancel their order if they have to wait long. The customer who is only waiting for the cover is a lot less likely to send the device back and cancel the entire sale just because the cover is slow to arrive (which is certainly true, I won't give them back my book :-) Also some people might not need the cover that desperately so they might even not mind the delay that much. (In my case it's a bit of a nuisance as I use it on my way to work and would like to see it protected when changing in crowded stations, plus I don't want to just throw it into my briefcase for fear of scratching the display) Anyway, if they sent it within the first week after they said they had things in stock again, there's a good chance that it'll arrive this week.. :-) |
02-04-2008, 09:26 AM | #26 | |
Linux User
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I received a message from Bookeen today:
Quote:
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02-05-2008, 08:45 AM | #27 | |
Mentat
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Join Date: Jun 2006
Device: Bookeen Gen3 Cybook
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Yesterday came and went, with no FedEx delivery. Today, I received this email from Bookeen:
Quote:
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02-05-2008, 09:29 AM | #28 |
iLiad Maniac
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Join Date: Apr 2006
Location: Germany
Device: Bookeen Opus (i love that thing) and iPad (what an irony)
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yes, indeed. We were supposed to get a shipment including 8 boxes. One of those boxes made it. The rest was stolen. That really, really sucks.
I hope that the driver is going to be well soon though. |
02-05-2008, 09:29 AM | #29 |
Junior Member
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Device: cybook gen 3
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02-05-2008, 10:15 AM | #30 |
eBook Enthusiast
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That probably means that they haven't been getting your e-mail. Try sending it from a different account (Yahoo, hotmail, or something similar).
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