New Modem - Can't connect

The Old Man · 03-03-2018, 01:42 PM

Spectrum provided me with a new modem (faster speed) and CC no longer connects to either iPad. Also two apps that used to connect via browser no longer connect. I can access the modem configuration and change settings but I have no Idea what to look for. Any suggestions would be helpful. Thanks.

JSWolf · 03-03-2018, 02:43 PM

Could is be ports that used to be open with the previous modem/router?

chaley · 03-03-2018, 02:56 PM

CC doesn't connect to an iPad. Instead, CC on the iPad connects to the computer running calibre. I assume that is what you meant.

My bet is that the new modem (home wireless router) is enforcing one of

Guest mode. This is where one or more of the wireless networks (SSIDs) are prevented from connecting to cabled devices or devices on other wireless networks.
Wireless Isolation: this means that a wireless device cannot see any other device on the network, cabled or otherwise.
Band blocking: preventing devices from communicating with other devices on a different wireless band (2.4GHz vs 5GHz).

It also could be that the computer running calibre is seeing a new network topology and is blocking connections. On Windows this would probably be evidenced as the "network" not being "home".

The Old Man · 03-03-2018, 03:22 PM

Quote:

Originally Posted by chaley

CC doesn't connect to an iPad. Instead, CC on the iPad connects to the computer running calibre. I assume that is what you meant.

My bet is that the new modem (home wireless router) is enforcing one of

Guest mode. This is where one or more of the wireless networks (SSIDs) are prevented from connecting to cabled devices or devices on other wireless networks.
Wireless Isolation: this means that a wireless device cannot see any other device on the network, cabled or otherwise.
Band blocking: preventing devices from communicating with other devices on a different wireless band (2.4GHz vs 5GHz).

It also could be that the computer running calibre is seeing a new network topology and is blocking connections. On Windows this would probably be evidenced as the "network" not being "home".

Yes, CC via Calibre.
The modem is 5G but also 2G seems to be available. I connected to the 5G on both computer and iPad. I understand only a fraction of what you suggest may be a problem but I’ll fool around with th settings that seem to apply. Thanks.

03-03-2018, 01:42 PM	#1
The Old Man Fanatic Posts: 525 Karma: 1300001 Join Date: Jan 2008 Location: Keene, New Hampshire Device: iPad Mini, iPad Pro, Fire 8", iPhone, PaperWhite 2	New Modem - Can't connect Spectrum provided me with a new modem (faster speed) and CC no longer connects to either iPad. Also two apps that used to connect via browser no longer connect. I can access the modem configuration and change settings but I have no Idea what to look for. Any suggestions would be helpful. Thanks.

03-03-2018, 02:56 PM	#3
chaley Grand Sorcerer Posts: 11,741 Karma: 6997045 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2	CC doesn't connect to an iPad. Instead, CC on the iPad connects to the computer running calibre. I assume that is what you meant. My bet is that the new modem (home wireless router) is enforcing one of Guest mode. This is where one or more of the wireless networks (SSIDs) are prevented from connecting to cabled devices or devices on other wireless networks. Wireless Isolation: this means that a wireless device cannot see any other device on the network, cabled or otherwise. Band blocking: preventing devices from communicating with other devices on a different wireless band (2.4GHz vs 5GHz). It also could be that the computer running calibre is seeing a new network topology and is blocking connections. On Windows this would probably be evidenced as the "network" not being "home".

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03-03-2018, 02:43 PM	#2
JSWolf Resident Curmudgeon Posts: 73,983 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Could is be ports that used to be open with the previous modem/router?

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