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Old 05-20-2019, 07:46 PM   #1
Ladyrixx
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Can't read Kobo database

My Forma updated to the 4.14.12777 firmware over the weekend. Now when I try to connect my Forma I get the following error:

calibre, version 3.42.0
WARNING: Failed: Kobo database version unsupported - See details

Your Kobo is running an updated firmware/database version. As calibre does not know about this updated firmware, database editing is disabled, to prevent corruption. You can still send books to your Kobo with calibre, but deleting books and managing collections is disabled. If you are willing to experiment and know how to reset your Kobo to Factory defaults, you can override this check by right clicking the device icon in calibre and selecting "Configure this device" and then the "Attempt to support newer firmware" option. Doing so may require you to perform a factory reset of your Kobo.
Device database version: 152.
Device firmware version: (4, 14, 12777)
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Old 05-20-2019, 08:18 PM   #2
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Quote:
Originally Posted by Ladyrixx View Post
My Forma updated to the 4.14.12777 firmware over the weekend. Now when I try to connect my Forma I get the following error:

calibre, version 3.42.0
WARNING: Failed: Kobo database version unsupported - See details

Your Kobo is running an updated firmware/database version. As calibre does not know about this updated firmware, database editing is disabled, to prevent corruption. You can still send books to your Kobo with calibre, but deleting books and managing collections is disabled. If you are willing to experiment and know how to reset your Kobo to Factory defaults, you can override this check by right clicking the device icon in calibre and selecting "Configure this device" and then the "Attempt to support newer firmware" option. Doing so may require you to perform a factory reset of your Kobo.
Device database version: 152.
Device firmware version: (4, 14, 12777)
General advice on Kobo updates, is to watch the Kobo and Calibre forums a few days to see if there are howls of ???, then tick the box on the driver to allow unsupported versions
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Old 05-20-2019, 10:17 PM   #3
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This is what you get when you paste the warning ("WARNING: Failed: Kobo database version unsupported") into this forum's search box:

https://www.mobileread.com/forums/se...rchid=13876801
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Old 05-21-2019, 12:11 PM   #4
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Thank you. After several attempts I finally found the "attempt to support newer firmware" box. Hopefully Calibre will play nicely with my Forma tonight.
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Old 05-30-2019, 08:47 AM   #5
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Originally Posted by Ladyrixx View Post
Thank you. After several attempts I finally found the "attempt to support newer firmware" box. Hopefully Calibre will play nicely with my Forma tonight.
Please tell me where it's at ....
Thanks
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Old 05-30-2019, 08:49 AM   #6
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Please tell me where it's at ....
If you read the message, the instructions are in it.
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Old 05-30-2019, 09:24 AM   #7
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Originally Posted by intwtl View Post
Please tell me where it's at ....
Thanks
It's in the plugins, under the device-specific ones. (I kept thinking it would be in the "Kobo Utilities" button, but it's not.)
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Old 05-30-2019, 10:58 AM   #8
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Originally Posted by Ladyrixx View Post
It's in the plugins, under the device-specific ones. (I kept thinking it would be in the "Kobo Utilities" button, but it's not.)
Actually, it is on the Kobo Utilities button, if you have that installed. Or at least accessing the driver configuration is and that is where the option in question is.
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