Dead Kobo after failed update. Recovery mode?

tippetex · 07-03-2019, 11:18 AM

Hi everyone! I’m writing for a friend which has a dead 5 years old Kobo Glo. As I understood the Kobo was fine, he just plugged it to the pc and the Kobo started updating. He ignored pc’s alerts for low battery and eventually ended with the pc shutting while the Kobo was mid updating. He said the Kobo’s dead. He even tried to press the reset button (lol) but nothing helps. It’s not even recognised be the pc. He though it’s wasted and ready for the trash can, but I think there should a recovery mode as on every device. Since I’m not familiar with Kobo environment I thought to seek help from more expert people. Is there anything like a recovery mode for a dead device and programs for debug?
Thank you in advance!

MickeyC · 07-03-2019, 02:40 PM

Hi tippetex and welcome to MobileRead. This is the Intro section where you tell us about yourself. You should have posted your Kobo question in that section where I see it’s been moved I expect by one of our very helpful moderators.

Anyway, welcome to MR.

tippetex · 07-04-2019, 12:25 PM

Hi!
Actually I posted this thread on the Kobo section myself just after realising this post was in the introduction page (I’m sorry) and I wasn’t able to find the “delete” option for this one. I’m totally new in this forum and I’m still looking for functions.
Anyway thanks! I’ve been suggested to look here for my answers and looks a wonderful place!

07-03-2019, 11:18 AM	#1
tippetex Junior Member Posts: 3 Karma: 10 Join Date: Jul 2019 Device: Paperwhite	Dead Kobo after failed update. Recovery mode? Hi everyone! I’m writing for a friend which has a dead 5 years old Kobo Glo. As I understood the Kobo was fine, he just plugged it to the pc and the Kobo started updating. He ignored pc’s alerts for low battery and eventually ended with the pc shutting while the Kobo was mid updating. He said the Kobo’s dead. He even tried to press the reset button (lol) but nothing helps. It’s not even recognised be the pc. He though it’s wasted and ready for the trash can, but I think there should a recovery mode as on every device. Since I’m not familiar with Kobo environment I thought to seek help from more expert people. Is there anything like a recovery mode for a dead device and programs for debug? Thank you in advance!

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07-03-2019, 02:40 PM	#2
MickeyC Grand Sorcerer Posts: 16,732 Karma: 12185114 Join Date: Nov 2007 Location: Florida Device: iPhone 6 plus, Sony T1, iPad 3	Hi tippetex and welcome to MobileRead. This is the Intro section where you tell us about yourself. You should have posted your Kobo question in that section where I see it’s been moved I expect by one of our very helpful moderators. Anyway, welcome to MR.

07-04-2019, 12:25 PM	#3
tippetex Junior Member Posts: 3 Karma: 10 Join Date: Jul 2019 Device: Paperwhite	Hi! Actually I posted this thread on the Kobo section myself just after realising this post was in the introduction page (I’m sorry) and I wasn’t able to find the “delete” option for this one. I’m totally new in this forum and I’m still looking for functions. Anyway thanks! I’ve been suggested to look here for my answers and looks a wonderful place!