Forma Connector Problem

pgilster · 11-14-2020, 02:22 PM

I upgraded to the latest firmware on my Forma yesterday, with no issues. Today I wanted to go ahead and install the patches, as I always do. However, when I connected the Forma to the USB port, my PC couldn't see it.

The Forma charges OK, but does not recognize the connection, and hence I cannot get into the files on the Forma to complete my patch work.

Has anyone else experienced this issue? I wondered if it was related to the new firmware, but my Aura ONE has upgraded without this problem (and using the same connecting cable to the USB). So I think it must be the Forma.

Any thoughts appreciated.

Paul

hobnail · 11-14-2020, 03:16 PM

My Forma was intermittently recognized by my PC when connected to the front panel USB. I built the PC and the front panel USBs are connected to a little PCB which is connected to the motherboard. It works great when connected to the USB on the back, on the motherboard.

I also stopped using the cable that came with the Forma; it's some sort of new reversible USB. I always felt like it would be easy to damage the USB on the Forma with that cable, it felt "crunchy" when going in.

pgilster · 11-14-2020, 03:56 PM

Quote:

Originally Posted by hobnail

My Forma was intermittently recognized by my PC when connected to the front panel USB. I built the PC and the front panel USBs are connected to a little PCB which is connected to the motherboard. It works great when connected to the USB on the back, on the motherboard.

I also stopped using the cable that came with the Forma; it's some sort of new reversible USB. I always felt like it would be easy to damage the USB on the Forma with that cable, it felt "crunchy" when going in.

Yes, I felt the same way about the cable. It seemed to scrape a bit when being inserted. I tried USB ports on the back but no luck. The Aura ONE still connects OK, so I'm assuming something has gone wrong inside the Forma, although it does show it's charging. A major pain, as I'm sure it's out of warranty. I bought it when the Forma was just coming out, so it's two years old.

11-14-2020, 02:22 PM	#1
pgilster Connoisseur Posts: 57 Karma: 3888 Join Date: Aug 2020 Device: Kobo Aura One; Kobo Forma; Kindle Oasis 3	Forma Connector Problem I upgraded to the latest firmware on my Forma yesterday, with no issues. Today I wanted to go ahead and install the patches, as I always do. However, when I connected the Forma to the USB port, my PC couldn't see it. The Forma charges OK, but does not recognize the connection, and hence I cannot get into the files on the Forma to complete my patch work. Has anyone else experienced this issue? I wondered if it was related to the new firmware, but my Aura ONE has upgraded without this problem (and using the same connecting cable to the USB). So I think it must be the Forma. Any thoughts appreciated. Paul

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11-14-2020, 03:16 PM	#2
hobnail Running with scissors Posts: 1,552 Karma: 14325282 Join Date: Nov 2019 Device: none	My Forma was intermittently recognized by my PC when connected to the front panel USB. I built the PC and the front panel USBs are connected to a little PCB which is connected to the motherboard. It works great when connected to the USB on the back, on the motherboard. I also stopped using the cable that came with the Forma; it's some sort of new reversible USB. I always felt like it would be easy to damage the USB on the Forma with that cable, it felt "crunchy" when going in.