Arc Spontaneous Random Reboots

JD Gumby · 06-15-2013, 05:40 PM

So, I've had 5 random reboots so far today, including one that happened less than 10 minutes after I finally allowed my Arc to update to its latest Jelly Bean version (build no. JRO03L773, kernel 3.0.31, build@kb-bd-lin32-001 #1, May 7th)

Anyone else been getting them lately? :/

EDIT: Random reboot number 6...

EDIT 2: And that seems to be the last one. For now. Hasn't spontaneously rebooted yet today, though nothing on my system changed.

slate · 06-16-2013, 03:44 PM

debug using logcat

http://developer.android.com/tools/help/logcat.html

JD Gumby · 06-19-2013, 06:56 AM

...and now they're back. This time with the added bonus of it sometimes staying on the colored "koboarc" splash screen for nearly a minute before switching to the confetti stream animation.

Hmm. Starting to think it's might be Twitter's fault - I normally have it up, even when the Arc's idle (which is when most of the reboots have happened). One of the reboots was while I was in Google Currents (but Twitter was in the background) and two of the others when trying to refresh Twitter.

EDIT: Reboot 2... (9:20am)
EDIT: Reboot 3... (9:26am)
EDIT: Reboot 4... (11:15am; this time Twitter wasn't even active, at least not on the multitasking list)
EDIT: Reboot 5... (3:40pm; had it off for a couple of hours while out, so uptime about an hour and it rebooted when I was swiping away Twitter)

EDIT: As for using logcat, I've no idea how to get the SDK up and running (and the Arc recognized properly) to be able to start running adb commands... :/

str8edgedave · 06-19-2013, 08:25 PM

Have you tried clearing the davlik cache? I was experiencing a few weird problems with my Arc (64GB) that were resolved by clearing the cache.

JD Gumby · 06-19-2013, 11:04 PM

Looked up the Dalvik cache. Requires root - which we don't have access to.

cyndersk · 08-18-2013, 11:08 AM

I have started having this problem within the last week or so, and it is getting worse each day! I've tried clearing the cache (power off/volume), and it has not helped. I've checked for updates and it says there are none. I'm at a total loss as to how to fix this, or what went wrong to begin with.

I think I'm down to a factory reset, which I hate doing as I have customized my arc (different launcher, etc) quite a bit.

Anyone have any suggestions as to how to correct it, or what might suddenly be causing it?

stevov · 08-18-2013, 04:38 PM

http://forum.xda-developers.com/show....php?t=2402769

another option, root is available, working on mine

stevov · 08-18-2013, 04:40 PM

oops double post

06-19-2013, 06:56 AM	#3
JD Gumby Cynical Old Curmudgeon Posts: 1,085 Karma: 8495696 Join Date: Jul 2011 Location: Halifax, Canada Device: Kobo Mini, Kobo Arc, HTC Desire C	...and now they're back. This time with the added bonus of it sometimes staying on the colored "koboarc" splash screen for nearly a minute before switching to the confetti stream animation. Hmm. Starting to think it's might be Twitter's fault - I normally have it up, even when the Arc's idle (which is when most of the reboots have happened). One of the reboots was while I was in Google Currents (but Twitter was in the background) and two of the others when trying to refresh Twitter. EDIT: Reboot 2... (9:20am) EDIT: Reboot 3... (9:26am) EDIT: Reboot 4... (11:15am; this time Twitter wasn't even active, at least not on the multitasking list) EDIT: Reboot 5... (3:40pm; had it off for a couple of hours while out, so uptime about an hour and it rebooted when I was swiping away Twitter) EDIT: As for using logcat, I've no idea how to get the SDK up and running (and the Arc recognized properly) to be able to start running adb commands... :/ Last edited by JD Gumby; 06-19-2013 at 02:42 PM.

06-19-2013, 11:04 PM	#5
JD Gumby Cynical Old Curmudgeon Posts: 1,085 Karma: 8495696 Join Date: Jul 2011 Location: Halifax, Canada Device: Kobo Mini, Kobo Arc, HTC Desire C	Looked up the Dalvik cache. Requires root - which we don't have access to. Last edited by JD Gumby; 06-19-2013 at 11:12 PM.

08-18-2013, 04:40 PM	#8
stevov Groupie Posts: 172 Karma: 805314 Join Date: Dec 2012 Location: East Ayrshire, Scotland Device: Asus Fonepad,kobo arc,htc onex, htc titan	root oops double post

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Glo KOBO GLO SPONTANEOUS REBOOT	jackastor	Kobo Reader	89	10-20-2012 12:35 AM
Random Kindle Reboots	Solicitous	Amazon Kindle	11	12-11-2010 06:11 PM
Firmware Update US Kindle WiFi 3 (NO 3G) Spontaneous Reset Problem	sirmaru	Amazon Kindle	15	12-03-2010 10:28 AM
Random page breaks and random subscripts?	sark666	Kobo Reader	2	09-04-2010 02:25 AM
Spontaneous restart while using Basic web	billyjoeraybob	Amazon Kindle	6	02-25-2010 06:59 PM

06-15-2013, 05:40 PM	#1
JD Gumby Cynical Old Curmudgeon Posts: 1,085 Karma: 8495696 Join Date: Jul 2011 Location: Halifax, Canada Device: Kobo Mini, Kobo Arc, HTC Desire C	Spontaneous Random Reboots So, I've had 5 random reboots so far today, including one that happened less than 10 minutes after I finally allowed my Arc to update to its latest Jelly Bean version (build no. JRO03L773, kernel 3.0.31, build@kb-bd-lin32-001 #1, May 7th) Anyone else been getting them lately? :/ EDIT: Random reboot number 6... EDIT 2: And that seems to be the last one. For now. Hasn't spontaneously rebooted yet today, though nothing on my system changed. Last edited by JD Gumby; 06-16-2013 at 02:24 PM.

06-16-2013, 03:44 PM	#2
slate Connoisseur Posts: 57 Karma: 4066 Join Date: Jan 2013 Device: N/A	debug using logcat http://developer.android.com/tools/help/logcat.html

06-19-2013, 08:25 PM	#4
str8edgedave Junior Member Posts: 1 Karma: 10 Join Date: May 2013 Device: Kobo Arc & Kobo Mini	Have you tried clearing the davlik cache? I was experiencing a few weird problems with my Arc (64GB) that were resolved by clearing the cache.

08-18-2013, 11:08 AM	#6
cyndersk Enthusiast Posts: 42 Karma: 10890 Join Date: Mar 2011 Location: Burlington, ON Device: Kobo Touch & Kobo Arc	I have started having this problem within the last week or so, and it is getting worse each day! I've tried clearing the cache (power off/volume), and it has not helped. I've checked for updates and it says there are none. I'm at a total loss as to how to fix this, or what went wrong to begin with. I think I'm down to a factory reset, which I hate doing as I have customized my arc (different launcher, etc) quite a bit. Anyone have any suggestions as to how to correct it, or what might suddenly be causing it?

08-18-2013, 04:38 PM	#7
stevov Groupie Posts: 172 Karma: 805314 Join Date: Dec 2012 Location: East Ayrshire, Scotland Device: Asus Fonepad,kobo arc,htc onex, htc titan	http://forum.xda-developers.com/show....php?t=2402769 another option, root is available, working on mine

Advert

Advert