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Old 01-17-2022, 01:49 PM   #1
lajki
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Device: PW3
bricked pw3 need help

Hello,

My pw3 has been bricked, I am unable to restore working firmware.
I have tried uploading many different firmwares via serialport.
Unfortunately it usually ends with an error: 4

Code:
<4>[    4.524449] INFO:Found bundle /mnt-us/update_kindle_all_new_paperwhite_5.14.1.bin
<4>[    4.525044] INFO:get_bdev_sys_info: /sys/class/block/mmcblk0p1/size = 716800
<4>[    4.525238] INFO:get_bdev_sys_info: /sys/class/block/mmcblk0p2/size = 131072
<4>[    4.611671] *** CHECKING /mnt-us/update_kindle_all_new_paperwhite_5.14.1.bin ***
<4>[    5.565620] INFO:do_unbundle: filename=/mnt-us/update_kindle_all_new_paperwhite_5.14.1.bin, new_file=0x00012520
<4>[    5.580571] ERROR:Incompatible device (D4).
<4>[    5.580606] ERROR:do_unbundle: validate_device_code failed.
<4>[    5.590756] ERROR:Could not unbundle /mnt-us/update_kindle_all_new_paperwhite_5.14.1.bin,error_code=4
<4>[   18.697790] /mnt-us/update_kindle_all_new_paperwhite_5.14.1.bin MD5SUM: e87014f4b2c04e4694da83792904c8bb
<4>[   18.698037] ERROR:Error while opening file /dev/urandom errno - 2
<4>[   18.698074] INFO:removing /mnt-us/update_kindle_all_new_paperwhite_5.14.1.bin
<4>[   18.846798] ERROR:*** There was a problem in the updates!
<4>[   19.809013] INFO:UPDATE ERROR: 4
<4>[   19.810567] INFO:Rebooting ...
<4>[   19.816386] INFO:failure log is saved in: /mnt-us/update-failed.log
There is one firmware that starts installing and ends after time with another error:

Code:
<4>[  544.112976] ERROR:check_bundle_entry_sizes: cannot install RootFS, because it is too big. Actual size: 460800000 bytes. Maximum size: 367001600 bytes
<4>[  544.113010] INFO:Would you like to continue to install the other components in this bundle? [y/n]
<4>[  559.129909] INFO:
<4>[  559.129940] ERROR:unbundle_file: aborting install process because of oversize components.
<4>[  559.131273] ERROR:Could not unbundle /mnt-us/update_pw3_5.9.6.1_factory.bin,error_code=10
<4>[  599.731734] /mnt-us/update_pw3_5.9.6.1_factory.bin MD5SUM: a5460e698a531c7770ba2b1ac31667b0
<4>[  599.731969] ERROR:Error while opening file /dev/urandom errno - 2
<4>[  599.732005] INFO:removing /mnt-us/update_pw3_5.9.6.1_factory.bin
<4>[  601.309430] INFO:UPDATE ERROR: 10
<4>[  601.310987] INFO:Rebooting ...
<6>[  601.312588] fsg_disconnect:764
<6>[  601.312637]
<6>[  601.312643] send_offline_uevent:641 fsg_ 0x8 unsafe 1 recovery_mode:1
<6>[  601.312678] fsg_unbind:3384 unbind
<6>[  601.312701]
<6>[  601.312706] send_offline_uevent:641 fsg_ 0x0 unsafe 1 recovery_mode:1
<6>[  601.312916] unregistered gadget driver 'g_file_storage'
<4>[  601.313240] INFO:storage_shutdown: done with g_file_storage
<6>[  601.315110] ARC USBOTG Device Controller driver unregistered
<4>[  601.315301] INFO:storage_shutdown: done with arcotg_udc
<4>[  601.315341] ERROR:storage_shutdown: failed to unload module ehci-hcd
<4>[  601.315372] ERROR:storage_shutdown: failed to unload module fsl_otg_arc
<4>[  601.322917] INFO:failure log is saved in: /mnt-us/update-failed.log
I also tried to upload firmware by logging into root account and through dd overwrite rootfs and uImage after that device stops on tree image

Does anyone have any ideas what else I could try?
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Old 01-18-2022, 10:56 PM   #2
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Have you tried selecting the "initializes partition table" option? Are you sure you have a PW3? What is the beginning of the serial number of the device?
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Old 01-19-2022, 05:41 AM   #3
lajki
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Quote:
Originally Posted by eddie.t.h View Post
Have you tried selecting the "initializes partition table" option?
Yes, I tried. I also used Erase MMC0 option after which I lost access to diags but I still have recovery menu and fastboot via uboot bist
Quote:
Originally Posted by eddie.t.h View Post
Are you sure you have a PW3? What is the beginning of the serial number of the device?
yes i'm almost sure it's pw3
serialNumber="90D42201XXXXXXXX"
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Old 01-19-2022, 06:19 AM   #4
lajki
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Quote:
Originally Posted by lajki View Post
yes i'm almost sure it's pw3
no it is not , I uploaded the firmware from pw2 and everything works
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Old 01-19-2022, 08:25 AM   #5
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Old 01-19-2022, 03:47 PM   #6
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can you mention the guidelines for installing firmware from serial
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