Docs to Go error "Unsupported device. Passion"

jdm001 · 01-29-2012, 09:37 AM

Hello, i was hoping someone could help. My system app D2G wont work, and i think i found a fix but dont know how to do it.

Heres what i found somewhere else on this forum:

Quote: Originally Posted by johnseeking New bug? Documents-To-Go isn't working. Gives me an "unsupported devic -passion" error message when I try to open or create a new document. Trie uninstalling & reinstalling through market. It doesn't think I have the full version anymore. Ideas?

Hm, looks like DTG cares about different setting in build.properties.

Changed this: ro.product.name=passion
to this: ro.product.name=edgejr

using busybox vi and restarted -DTG agree to create new documents now. Market still seem to work. No further testing done

vicinc · 01-29-2012, 12:50 PM

or delete docs to go as the soft is pretty cr*p and use any other office software from market as picsel office, quick office, etc. docs to go does not make us of the e-ink functions so pretty useless.

jdm001 · 01-29-2012, 05:58 PM

Quote:

Originally Posted by vicinc

or delete docs to go as the soft is pretty cr*p and use any other office software from market as picsel office, quick office, etc. docs to go does not make us of the e-ink functions so pretty useless.

Is there a good all in one that does docs AND excel but also make use of ereader screen?

vicinc · 01-29-2012, 10:46 PM

no/ you have to use javese app for this/

hilaryfrompa · 01-30-2012, 06:51 AM

Quote:

Originally Posted by jdm001

Hm, looks like DTG cares about different setting in build.properties.

Changed this: ro.product.name=passion
to this: ro.product.name=edgejr

using busybox vi and restarted -DTG agree to create new documents now. Market still seem to work. No further testing done

How do you do this? I mean, how can I do this?

I get the passion error message too.

vicinc · 01-30-2012, 06:45 PM

in terminal. but docs to go is cr*p and old software

jdm001 · 01-30-2012, 07:25 PM

Quote:

Originally Posted by vicinc

in terminal. but docs to go is cr*p and old software

Lol okay... to quote a hero of mine: "Thats like, just, your opinion, man."

I also like:
Whats better, to be the smartest man alive but not know it, or the 2nd smartest (but know youll never, ever be first)?

"Neither because it sucks!"

Anyway, thank you but that still doesnt answer the question. And, i know it sucks but its integrated into the os distro i have, its a free viewer, and all i need is a quick fix.

How can i getto terminal in Ermine, and im assuming ill need to edit it in Vi?

vicinc · 01-31-2012, 07:01 AM

use terminal application or install one from the market.

Gunnerp245 · 02-01-2012, 10:41 AM

Others have bricked their device when modifying the system files...
And the android Office package is better, IMHO. It was free on amazon at one time.

jdm001 · 02-01-2012, 01:27 PM

I Got It!

For anyone else that has the problem...

I got my Pocket Edge with Ermine installed but an old version of ES Explorer. I went into the Android Market and saw another version of ES Explorer (it said "installed" and when I went in to view it, it said "Update").

I updated, and the NEW version of it allowed me to navigate to the /system/ folder and then hit the menu button, goto settings, and then enable "root access" and then had me "mount drive" (another checkbox just below the root access one). Both were slightly "hidden" in that you have to scroll down on the pocket edge to see the options.

After doing that, I long tapped on the build.prop file until it gave me a list of options and I chose "open as" then "text" and then the second option (the first two options look viable, one didn't open, so i tried the second option--db text editor i think--and it worked).

I then renamed the following line:
ro.product.name=passion
to
ro.product.name=edgejr

It tried to capitalize the "E" in edgejr, so i had to delete the e, and then retype and it was fine.

I hit the menu button, hit "save" file, and it said "file saved successfully."

I then powered off.

When I powered back on and ran Documents To Go, it works flawlessly.

Fantastic!

I'll come back on here and post another post if I find any other side affects, but I tinkered in the Docs program for a few minutes, then ran other programs for an hour or so, and no issues so far!

Filark · 02-01-2012, 04:40 PM

Great! Glad you figured it out, jdm001!

You also answered a question for me, which is should I upgrade my ES File Explorer? I am still using the original and, since I know my way around in it, I haven't wanted to upgrade. Now maybe I will!

ivanjt · 02-01-2012, 04:59 PM

Filark, there is no reason you shouldn't update ES File Explorer - the newer version works the same way as the old, it just does more.

Filark · 02-01-2012, 05:02 PM

Cool! Thank you -- I'll just do that now!

01-29-2012, 09:37 AM	#1
jdm001 Connoisseur Posts: 57 Karma: 64 Join Date: Jan 2012 Device: Entourage Dualbook	Docs to Go error "Unsupported device. Passion" Hello, i was hoping someone could help. My system app D2G wont work, and i think i found a fix but dont know how to do it. Heres what i found somewhere else on this forum: Quote: Originally Posted by johnseeking New bug? Documents-To-Go isn't working. Gives me an "unsupported devic -passion" error message when I try to open or create a new document. Trie uninstalling & reinstalling through market. It doesn't think I have the full version anymore. Ideas? Hm, looks like DTG cares about different setting in build.properties. Changed this: ro.product.name=passion to this: ro.product.name=edgejr using busybox vi and restarted -DTG agree to create new documents now. Market still seem to work. No further testing done

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01-29-2012, 12:50 PM	#2
vicinc Guru Posts: 733 Karma: 443 Join Date: May 2011 Location: UK Device: Pocket Edgex2(1unborked), Alex, Nook B&W, Nook Color, Nook STR	or delete docs to go as the soft is pretty cr*p and use any other office software from market as picsel office, quick office, etc. docs to go does not make us of the e-ink functions so pretty useless.

01-29-2012, 10:46 PM	#4
vicinc Guru Posts: 733 Karma: 443 Join Date: May 2011 Location: UK Device: Pocket Edgex2(1unborked), Alex, Nook B&W, Nook Color, Nook STR	no/ you have to use javese app for this/

01-30-2012, 06:45 PM	#6
vicinc Guru Posts: 733 Karma: 443 Join Date: May 2011 Location: UK Device: Pocket Edgex2(1unborked), Alex, Nook B&W, Nook Color, Nook STR	in terminal. but docs to go is cr*p and old software

01-31-2012, 07:01 AM	#8
vicinc Guru Posts: 733 Karma: 443 Join Date: May 2011 Location: UK Device: Pocket Edgex2(1unborked), Alex, Nook B&W, Nook Color, Nook STR	use terminal application or install one from the market.

02-01-2012, 10:41 AM	#9
Gunnerp245 Gadget Freak Posts: 1,169 Karma: 1043832 Join Date: Nov 2007 Location: US Device: EE, Note 8	Others have bricked their device when modifying the system files... And the android Office package is better, IMHO. It was free on amazon at one time.

02-01-2012, 01:27 PM	#10
jdm001 Connoisseur Posts: 57 Karma: 64 Join Date: Jan 2012 Device: Entourage Dualbook	I Got It! For anyone else that has the problem... I got my Pocket Edge with Ermine installed but an old version of ES Explorer. I went into the Android Market and saw another version of ES Explorer (it said "installed" and when I went in to view it, it said "Update"). I updated, and the NEW version of it allowed me to navigate to the /system/ folder and then hit the menu button, goto settings, and then enable "root access" and then had me "mount drive" (another checkbox just below the root access one). Both were slightly "hidden" in that you have to scroll down on the pocket edge to see the options. After doing that, I long tapped on the build.prop file until it gave me a list of options and I chose "open as" then "text" and then the second option (the first two options look viable, one didn't open, so i tried the second option--db text editor i think--and it worked). I then renamed the following line: ro.product.name=passion to ro.product.name=edgejr It tried to capitalize the "E" in edgejr, so i had to delete the e, and then retype and it was fine. I hit the menu button, hit "save" file, and it said "file saved successfully." I then powered off. When I powered back on and ran Documents To Go, it works flawlessly. Fantastic! I'll come back on here and post another post if I find any other side affects, but I tinkered in the Docs program for a few minutes, then ran other programs for an hour or so, and no issues so far!

02-01-2012, 04:40 PM	#11
Filark Armed with a smile :) Posts: 1,421 Karma: 2463560 Join Date: Sep 2009 Location: California, USA Device: enTourage eDGe & Pocket eDGe, Samsung Galaxy Note II	Great! Glad you figured it out, jdm001! You also answered a question for me, which is should I upgrade my ES File Explorer? I am still using the original and, since I know my way around in it, I haven't wanted to upgrade. Now maybe I will!

02-01-2012, 04:59 PM	#12
ivanjt Guru Posts: 858 Karma: 1027478 Join Date: Aug 2010 Location: South of France Device: kindle dx; eDGe	Filark, there is no reason you shouldn't update ES File Explorer - the newer version works the same way as the old, it just does more.

02-01-2012, 05:02 PM	#13
Filark Armed with a smile :) Posts: 1,421 Karma: 2463560 Join Date: Sep 2009 Location: California, USA Device: enTourage eDGe & Pocket eDGe, Samsung Galaxy Note II	Cool! Thank you -- I'll just do that now!

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