The pocket reader will not load

mattbowen · 01-25-2012, 11:44 AM

I have a Blackberry Storm 9530 and tried to load mobipocket reader 6 from the desk top but all I get is an error message that says incompatible software, can someone help?

Thank you in advance

Matt

susan_cassidy · 01-25-2012, 12:18 PM

The Storm 9530 is not listed as a supported device.

mattbowen · 01-26-2012, 07:37 AM

Thank you for your reply Susan.

I kept working at it and got it done last night, the instructions on the web site said to,

download the zip file, then go into you Blackberry desktop manager and "add program" and then go to were you you unzipped the file to" and install this application. But when you do the only thing you see is the alx. file so when you try to install it it won't install.

What I did is to go into one of the files and move the cod. files to where the alx. file is then go back into the desktop manager and import files , when you see the alx. file go down to the bottom of the box to where it says "Files of Type" pull the tab down and click "All Files" and you will see both the alx. file along with the cod. file.. just click both files and then click OK and that should do it.

Thanks again

Matt

01-25-2012, 11:44 AM	#1
mattbowen Junior Member Posts: 4 Karma: 10 Join Date: Jan 2012 Device: Blackberry 9530 storm	The pocket reader will not load I have a Blackberry Storm 9530 and tried to load mobipocket reader 6 from the desk top but all I get is an error message that says incompatible software, can someone help? Thank you in advance Matt

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01-25-2012, 12:18 PM	#2
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	The Storm 9530 is not listed as a supported device.

01-26-2012, 07:37 AM	#3
mattbowen Junior Member Posts: 4 Karma: 10 Join Date: Jan 2012 Device: Blackberry 9530 storm	Thank you for your reply Susan. I kept working at it and got it done last night, the instructions on the web site said to, download the zip file, then go into you Blackberry desktop manager and "add program" and then go to were you you unzipped the file to" and install this application. But when you do the only thing you see is the alx. file so when you try to install it it won't install. What I did is to go into one of the files and move the cod. files to where the alx. file is then go back into the desktop manager and import files , when you see the alx. file go down to the bottom of the box to where it says "Files of Type" pull the tab down and click "All Files" and you will see both the alx. file along with the cod. file.. just click both files and then click OK and that should do it. Thanks again Matt

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