01-17-2020, 07:01 PM | #1 |
Junior Member
Posts: 2
Karma: 10
Join Date: Jan 2020
Device: kindle paperwhite
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new kindle paperwhite not recognized by calibre
Hello, as suggested by kovidgoyal, after trying all hints I decided to post my debug log.
I just installed calibre 3.21 on linux mint 19 (Tara). When I connect my kindle paperwhite via USB, the disk is automatically mounted and I can browse the files. Unmounting the device (as suggested) does not help. The kindle is not in airplane mode. I don't know the device's version, I bought it one month ago. Here is the log: calibre 3.21 embedded-python: False is64bit: True Linux-4.15.0-74-generic-x86_64-with-LinuxMint-19-tara Linux ('64bit', '') ('Linux', '4.15.0-74-generic', '#84-Ubuntu SMP Thu Dec 19 08:06:28 UTC 2019') Python 2.7.17 Linux: ('LinuxMint', '19', 'tara') Interface language: None USB devices on system: [['0x46d', '0xc326', '0x7900', u'Logitech', u'USB Keyboard', u''], ['0x46d', '0xc03e', '0x2000', u'Logitech', u'USB-PS/2 Optical Mouse', u''], ['0xbda', '0x129', '0x3960', u'Generic', u'USB2.0-CRW', u'20100201396000000'], ['0x8087', '0xa2a', '0x1', u'', u'', u''], ['0x1949', '0x324', '0x401', u'', u'Internal Storage', u'G000PP12926309UX']] No disabled plugins Looking for devices of type: MTP_DEVICE No MTP devices connected to system Looking for devices of type: SMART_DEVICE_APP All IP addresses {'lo': [{'peer': '127.0.0.1', 'netmask': '255.0.0.0', 'addr': '127.0.0.1'}], 'eno1': [{'broadcast': '192.168.0.255', 'netmask': '255.255.255.0', 'addr': '192.168.0.42'}]} No device is connected Looking for devices... Devices possibly connected: None Any suggestion? Thanks a lot in advance and regards Alessandro, Italy |
01-17-2020, 07:13 PM | #2 |
null operator (he/him)
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Join Date: Mar 2012
Location: Sydney Australia
Device: none
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Version 3.21 is ancient, there's been about 70 releases since. Try installing the latest release, Linux specific instructions are on the Linux download page ==>> https://calibre-ebook.com/
BR |
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01-18-2020, 06:52 AM | #3 | |
Junior Member
Posts: 2
Karma: 10
Join Date: Jan 2020
Device: kindle paperwhite
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Quote:
I'll try that now. Thanks Alessandro |
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01-18-2020, 07:04 AM | #4 |
Grand Sorcerer
Posts: 24,907
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Just checking the changelog, calibre version 3.34 has, "Support for the new Kindle Paperwhite 2018". You will need at least that version for your device.
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