05-06-2020, 07:34 AM
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#16 |
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Junior Member
 Posts: 2
Karma: 10
Join Date: May 2020
Device: Android tablet + phone
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Having the same issue. Usually, long press on the book would open it, but now nothing happens. When I try going into book details + read the app crashes. I've tried uninstalling and reinstalling the updated app version but still seeing the same problem.
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05-06-2020, 02:49 PM
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#17 |
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Groupie
 Posts: 195
Karma: 103650
Join Date: Feb 2020
Device: kindle
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Hey All,
Just a quick update. Confirmed the issue stems from SD card storage using Samsung devices. We have been able to reproduce and are working towards the solution round the clock. We apologize for the interruption to your service of the app and will get a fix out ASAP. Thanks for all your discussion and feedback which has helped us identify the issue, will follow back up when I have a quality update. Thanks, Alex |
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05-07-2020, 08:01 AM
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#18 |
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Junior Member
Posts: 9
Karma: 10
Join Date: Mar 2011
Device: none
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"SD card storage using Samsung" - FYI, I have this problem, using a Huawei tablet (but yes, I store my library on SD cards.
Irritating, but not a show-stopper for me, especially as I see and appreciate the updates here and will bide my time. |
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05-07-2020, 08:25 AM
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#19 | |
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Wizard
Posts: 3,305
Karma: 10259306
Join Date: May 2016
Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,
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Quote:
if there's a desperate need for a Huawei tester, PM me. but as my system ain't broke yet, I prefer to keep it that way. |
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05-07-2020, 02:18 PM
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#20 |
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Groupie
Posts: 195
Karma: 103650
Join Date: Feb 2020
Device: kindle
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I tested a new version this morning that was working with SD card.
Submitted for Google Play Store to review. Thank you for your patience, will update when we release to production. |
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05-08-2020, 04:37 PM
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#21 |
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Junior Member
Posts: 2
Karma: 10
Join Date: May 2020
Device: Android tablet + phone
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Just updated from the Play store and the issues seems to be resolved. Calibre Companion is no longer crashing when I try to open an ebook to read. Thank you!
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05-08-2020, 04:48 PM
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#22 | |
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Member
Posts: 11
Karma: 10
Join Date: Jan 2018
Device: none
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Quote:
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05-08-2020, 06:43 PM
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#23 | |
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Groupie
Posts: 195
Karma: 103650
Join Date: Feb 2020
Device: kindle
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Quote:
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05-09-2020, 07:38 AM
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#24 |
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Junior Member
Posts: 9
Karma: 10
Join Date: Mar 2011
Device: none
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Confirmed working on my Huawei tablet. Thank-you!
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