Calibre fails to send books to device

alv · 11-09-2014, 07:59 PM

I haven't been able to send books to my device for some time now, it started a few months ago. I waited hoping some update might fix it but it still does not work. This is very frustating and is making my love for calibre to fade

I'd really appretiate some help fixing this issue.

---
Apparently calibre can establish a connection successfully with CC but then something goes wrong when I attempt to send a single book to the device.

[Next time, use spoiler tags - MODERATOR]

Spoiler:

eschwartz · 11-09-2014, 08:24 PM

deleted

alv · 11-09-2014, 08:42 PM

I tried sending a book having the firewall and AV turned off and I still got the same error.

Sorry, I didn't know about the spoiler tags hehe thanks for adding them.

PeterT · 11-09-2014, 11:09 PM

What plugboard do you have in place for PDF's? Can you send other PDF's with no issue?

alv · 11-09-2014, 11:30 PM

I have tried several pdfs, and I just tried other formats too, with no luck. I get the exact same error.

I suppose I have the default plugboard since I haven't changed those options. On the "metadata plugboards" tab there is nothing selected. Let me know if I should be trying something please.

chaley · 11-10-2014, 02:17 AM

According to that debug log, your device is running Android 4.4 (Kitkat). It also appears that your books are on an SD card (/storage/extSdCard/Calibre), but not in the Google-approved directory on the SD card. In any event, CC fails to open and write the book file. It isn't clear whether CC is failing to create the subdirectories or the file itself.

See our FAQ answer "How do I use an SD card with Android 4.4 (Kitkat)"

chaley · 11-10-2014, 02:34 AM

BTW: according to the full debug logs you send by email (thanks), your device was updated to KitKat between 4/June and 24/June. The problems writing the files started at that point.

alv · 11-10-2014, 02:44 AM

Many thanks Chaley! It seems this update from Google will most likely be what caused the problem. Right now my books are being moved, it might take a while until I can test sending a book to confirm. I will let you know.

Sorry about the spam, I meant to send those extra e-mails to my self hehe

alv · 11-10-2014, 03:35 AM

Quote:

According to that debug log, your device is running Android 4.4 (Kitkat). It also appears that your books are on an SD card (/storage/extSdCard/Calibre), but not in the Google-approved directory on the SD card. In any event, CC fails to open and write the book file. It isn't clear whether CC is failing to create the subdirectories or the file itself.

See our FAQ answer "How do I use an SD card with Android 4.4 (Kitkat)"

That did it! Now CC can go back to being awesome

11-09-2014, 07:59 PM	#1
alv Junior Member Posts: 5 Karma: 10 Join Date: Nov 2014 Device: Samsung Galaxy Note 10.1	Calibre fails to send books to device I haven't been able to send books to my device for some time now, it started a few months ago. I waited hoping some update might fix it but it still does not work. This is very frustating and is making my love for calibre to fade I'd really appretiate some help fixing this issue. --- Apparently calibre can establish a connection successfully with CC but then something goes wrong when I attempt to send a single book to the device. [Next time, use spoiler tags - MODERATOR] Spoiler: This is what I am using: Windows 7 - 64 bits Lenovo IdeaPad Z570 calibre 2.9.0 Samsung Galaxy note 10.1 (SM-P600) Android 4.4.2 calibre companion 3.5.6 >>>>>>> >>>>> >>> Here's the debug log from calibre: calibre Registro de depuración calibre 2.9 [64bit] isfrozen: True is64bit: True Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE') ('Windows', '7', '6.1.7601') Python 2.7.8 Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free') Starting up... Failed to load recipe from: u'Fuente de noticias desconocida_1000.recipe' Traceback (most recent call last): File "site-packages\calibre\web\feeds\recipes\collection.py", line 110, in get_custom_recipe_collection IOError: [Errno 2] No such file or directory: u'C:\\Users\\Alejandro\\AppData\\Roaming\\calibre\ \custom_recipes\\Fuente de noticias desconocida_1000.recipe' Started up in 9.77 seconds with 246 books SMART_DEV ( 0.01: 0.015) _attach_to_port try ip address "" on port 9090 SMART_DEV ( 0.98: 0.811) startup_on_demand listening on port 9090 SMART_DEV ( 1.04: 0.003) _attach_to_port try ip address "" on port 54982 SMART_DEV ( 1.10: 0.000) startup_on_demand broadcast socket listening on port 54982 SMART_DEV ( 2.20: 1.052) run All IP addresses {'{846EE342-7039-11DE-9D20-806E6F6E6963}': [{'netmask': '255.0.0.0', 'broadcast': '127.255.255.255', 'addr': '127.0.0.1'}], '{5D161FF9-2009-409B-AA6A-6E164A006FEF}': [{'addr': '169.254.249.231'}], '{B9B3EA71-3A73-42B6-BA0D-8D2F3E030450}': [{'netmask': '255.255.255.0', 'broadcast': '192.168.0.255', 'addr': '192.168.0.11'}], '{E2F2C450-D816-4979-8F4E-7FD49F2583B3}': [{'addr': '169.254.74.226'}], '{69A71884-255A-4830-B04F-CBAE3BC58F4E}': [{'addr': '169.254.17.88'}]} SMART_DEV ( 18.37: 16.044) run attempt to open device socket SMART_DEV ( 19.54: 1.139) reset SMART_DEV ( 19.57: 0.000) set_progress_reporter SMART_DEV ( 19.61: 0.000) open SMART_DEV ( 19.63: 0.000) _call_client GET_INITIALIZATION_INFO wfr True SMART_DEV ( 20.00: 0.343) open Device can stream books True SMART_DEV ( 20.05: 0.000) open Device can stream metadata True SMART_DEV ( 20.08: 0.000) open Device can receive book binary True SMART_DEV ( 20.11: 0.000) open Device can delete multiple books True SMART_DEV ( 20.13: 0.000) open Device can use cached metadata True SMART_DEV ( 20.16: 0.000) open Cache uses lpaths True SMART_DEV ( 20.19: 0.000) open Can send OK to sendbook True SMART_DEV ( 20.21: 0.000) open Can accept library info True SMART_DEV ( 20.24: 0.000) open Will ask for update books False SMART_DEV ( 20.27: 0.000) open Will set temp mark when syncing read False SMART_DEV ( 20.28: 0.000) open Client device kind SM-P600 SMART_DEV ( 20.32: 0.000) open Client device name SM-P600 SMART_DEV ( 20.33: 0.000) open Client app name CalibreCompanion SMART_DEV ( 20.36: 0.000) open App version #: 127 SMART_DEV ( 20.39: 0.000) open max_book_packet_len 4096 SMART_DEV ( 20.41: 0.000) open Device wants UUID file names False SMART_DEV ( 20.44: 0.000) open selected formats [u'epub', u'mobi', u'azw', u'azw1', u'azw3', u'azw4', u'pdf'] SMART_DEV ( 20.47: 0.000) open extension path lengths {u'azw4': 27, u'azw1': 27, u'epub': 27, u'azw3': 27, u'mobi': 27, u'azw': 27, u'pdf': 27} SMART_DEV ( 20.49: 0.000) open cover height 320 SMART_DEV ( 20.52: 0.000) open Device is_read sync col None SMART_DEV ( 20.53: 0.000) open Device is_read_date sync col None SMART_DEV ( 20.57: 0.000) card_prefix SMART_DEV ( 20.61: 0.015) set_progress_reporter Job: 1 Obtener información del dispositivo started SMART_DEV ( 20.64: 0.000) get_device_information SMART_DEV ( 20.67: 0.000) _call_client GET_DEVICE_INFORMATION wfr True SMART_DEV ( 21.24: 0.530) _call_client SET_CALIBRE_DEVICE_INFO wfr True SMART_DEV ( 21.64: 0.343) _read_metadata_cache device uuid 2c4f23c2-27c6-46df-a971-2e04f28caecf SMART_DEV ( 22.25: 0.561) _read_metadata_cache loaded 187 cache items SMART_DEV ( 22.28: 0.000) card_prefix SMART_DEV ( 22.31: 0.000) free_space SMART_DEV ( 22.34: 0.000) _call_client FREE_SPACE wfr True DeviceJob: 1 Obtener información del dispositivo done, calling callback DeviceJob: 1 Obtener información del dispositivo callback returned SMART_DEV ( 22.85: 0.470) set_progress_reporter Job: 2 Establecer información de la biblioteca started SMART_DEV ( 22.93: 0.000) set_library_info Biblioteca de calibre 1deb05f5-67e0-4445-a63c-fdba60d82f2f SMART_DEV ( 22.95: 0.000) _call_client SET_LIBRARY_INFO wfr True DeviceJob: 2 Establecer información de la biblioteca done, calling callback DeviceJob: 2 Establecer información de la biblioteca callback returned Job: 1 Obtener información del dispositivo finished No hay detalles disponibles. Job: 2 Establecer información de la biblioteca finished No hay detalles disponibles. SMART_DEV ( 23.49: 0.515) set_progress_reporter Job: 3 Obtener lista de libros en el dispositivo started SMART_DEV ( 23.54: 0.000) books None SMART_DEV ( 23.57: 0.000) _call_client GET_BOOK_COUNT wfr True SMART_DEV ( 24.12: 0.515) books caching. count= 186 SMART_DEV ( 24.34: 0.171) books received all books. count= 186 SMART_DEV ( 24.54: 0.172) books processed cache. count= 186 SMART_DEV ( 24.57: 0.000) books removed 1 books from caches SMART_DEV ( 24.59: 0.000) books caching. Need count from device 0 SMART_DEV ( 24.62: 0.000) books finished getting book metadata SMART_DEV ( 24.65: 0.000) books carda SMART_DEV ( 24.68: 0.000) books cardb DeviceJob: 3 Obtener lista de libros en el dispositivo done, calling callback DeviceJob: metadata_downloaded: Starting set_books_in_library DeviceJob: set_books_in_library: books to process= 186 SMART_DEV ( 24.77: 0.078) set_plugboards DeviceJob: set_books_in_library finished: time= 0.0780000686646 DeviceJob: metadata_downloaded: updating views DeviceJob: metadata_downloaded: syncing DeviceJob: metadata_downloaded: refreshing ondevice DeviceJob: metadata_downloaded: sending metadata_available signal DeviceJob: 3 Obtener lista de libros en el dispositivo callback returned SMART_DEV ( 24.96: 0.140) set_progress_reporter Job: 4 Enviar metadatos al dispositivo started SMART_DEV ( 25.18: 0.047) sync_booklists collection attributes [u''] DEBUG: 0.0 Starting get_collections: on_connect DEBUG: 0.0 Renaming rules: {} DEBUG: 0.0 Formatting template: {value}{category:\| (\|)} DEBUG: 0.0 Sorting rules: [] SMART_DEV ( 25.22: 0.031) _call_client SEND_BOOKLISTS wfr False SMART_DEV ( 25.26: 0.000) _write_metadata_cache SMART_DEV ( 25.44: 0.156) _write_metadata_cache wrote 186 entries, purged 0 entries SMART_DEV ( 25.47: 0.000) card_prefix SMART_DEV ( 25.50: 0.000) free_space Job: 3 Obtener lista de libros en el dispositivo finished No hay detalles disponibles. SMART_DEV ( 25.52: 0.000) _call_client FREE_SPACE wfr True DeviceJob: 4 Enviar metadatos al dispositivo done, calling callback DeviceJob: 4 Enviar metadatos al dispositivo callback returned SMART_DEV ( 25.97: 0.405) _call_client NOOP wfr True Job: 4 Enviar metadatos al dispositivo finished No hay detalles disponibles. SMART_DEV ( 28.36: 2.340) _call_client NOOP wfr True SMART_DEV ( 30.83: 2.403) _call_client NOOP wfr True SMART_DEV ( 33.31: 2.418) _call_client NOOP wfr True SMART_DEV ( 35.74: 2.372) _call_client NOOP wfr True SMART_DEV ( 38.24: 2.434) _call_client NOOP wfr True SMART_DEV ( 48.81: 10.512) _call_client NOOP wfr True SMART_DEV ( 59.37: 10.517) _call_client NOOP wfr True SMART_DEV ( 59.84: 0.422) set_progress_reporter Job: 5 Enviar 1 libros al dispositivo:Concepts of Genetics, 10th started SMART_DEV ( 59.90: 0.000) set_plugboards Device using plugboard pdf SMART_DEVICE_APP None Setting metadata in: Concepts of Genetics, 10th at: C:\Users\ALEJAN~1\AppData\Local\Temp\calibre_s2yvk r\qqff_ecaltmpfmt.pdf Failed to set metadata for the PDF format of: Concepts of Genetics, 10th Traceback (most recent call last): File "site-packages\calibre\customize\ui.py", line 363, in set_file_type_metadata File "site-packages\calibre\customize\builtins.py", line 502, in set_metadata File "site-packages\calibre\ebooks\metadata\pdf.py", line 160, in set_metadata File "site-packages\calibre\utils\podofo\__init__.py", line 41, in set_metadata Exception: Failed to set PDF metadata: Traceback (most recent call last): File "site-packages\calibre\utils\ipc\simple_worker.py", line 274, in main File "site-packages\calibre\utils\podofo\__init__.py", line 57, in set_metadata_ Error: ePdfError_InvalidDataType SMART_DEV ( 62.70: 2.782) upload_books SMART_DEV ( 62.73: 0.000) upload_books lpath Genetics/Concepts of Genetics, 10th - William S. Klug.pdf SMART_DEV ( 62.76: 0.000) _json_encode series sort = SMART_DEV ( 63.00: 0.203) _send_byte_string socket error [Errno 10053] An established connection was aborted by the software in your host machine 10053 SMART_DEV ( 63.06: 0.000) _write_metadata_cache SMART_DEV ( 63.25: 0.156) _write_metadata_cache wrote 187 entries, purged 0 entries DeviceJob: 5 Enviar 1 libros al dispositivo:Concepts of Genetics, 10th done, calling callback [Errno 10053] An established connection was aborted by the software in your host machine Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 87, in run File "site-packages\calibre\gui2\device.py", line 583, in _upload_books File "site-packages\calibre\devices\smart_device_app\driver.p y", line 50, in _synchronizer File "site-packages\calibre\devices\smart_device_app\driver.p y", line 1425, in upload_books File "site-packages\calibre\devices\smart_device_app\driver.p y", line 681, in _put_file File "site-packages\calibre\devices\smart_device_app\driver.p y", line 572, in _send_byte_string error: [Errno 10053] An established connection was aborted by the software in your host machine DeviceJob: 5 Enviar 1 libros al dispositivo:Concepts of Genetics, 10th callback returned SMART_DEV ( 63.33: 0.031) post_yank_cleanup Job: 5 Enviar 1 libros al dispositivo:Concepts of Genetics, 10th finished [Errno 10053] An established connection was aborted by the software in your host machine Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 87, in run File "site-packages\calibre\gui2\device.py", line 583, in _upload_books File "site-packages\calibre\devices\smart_device_app\driver.p y", line 50, in _synchronizer File "site-packages\calibre\devices\smart_device_app\driver.p y", line 1425, in upload_books File "site-packages\calibre\devices\smart_device_app\driver.p y", line 681, in _put_file File "site-packages\calibre\devices\smart_device_app\driver.p y", line 572, in _send_byte_string error: [Errno 10053] An established connection was aborted by the software in your host machine >>> >>>>> >>>>>>> Here's the log for calibre companion: 2014-11-09 16:13:13.176: Application com.multipie.calibreandroid started. CC version 3.5.6:127, Android version 19, Device kind 'SM-P600' 2014-11-09 16:13:13.177: DB: allocating a new instance 2014-11-09 16:13:13.640: locale setup: desired=--:--, system=en:US, current=en:US 2014-11-09 16:13:13.650: OnCreate 2014-11-09 16:13:13.844: BaseActivity onStart 2014-11-09 16:13:13.848: OnPostCreate 2014-11-09 16:13:13.849: onResume 2014-11-09 16:13:13.854: setupScrollThumb onLeft=false, inGrid=true, inList=true, inDrawer=true, always=false 2014-11-09 16:13:14.022: GlobalLayout: slpw=2560, sw=2560 2014-11-09 16:13:14.023: GlobalLayout before setupPaneButtons slp width=2560, ncpb=true 2014-11-09 16:13:14.023: Removing pane buttons not slidable 2014-11-09 16:13:14.024: GlobalLayout pane buttons processing done 2014-11-09 16:13:14.031: GlobalLayout: slpw=2560, sw=2560 2014-11-09 16:13:14.031: GlobalLayout before setupPaneButtons slp width=2560, ncpb=false 2014-11-09 16:13:14.032: GlobalLayout after pane buttons slp width=2560 2014-11-09 16:13:14.032: GlobalLayout grouping view widths specified=700, overhang=64, new=700 2014-11-09 16:13:14.032: setupScrollThumb onLeft=false, inGrid=true, inList=true, inDrawer=true, always=false 2014-11-09 16:13:14.033: recomputeTwoLinePane: curmode=0 2014-11-09 16:13:14.033: ApplyDisplaySettings: setting=0, stack depth=1 2014-11-09 16:13:14.034: creating twoline adapter. Category=, currentCat=, isHier=false 2014-11-09 16:13:14.034: filterNone 2014-11-09 16:13:14.042: setBookListData: count=186, line1=, category= 2014-11-09 16:13:14.046: positionBooklist: first visible=0, offset=0 2014-11-09 16:13:14.047: GlobalLayout done 2014-11-09 16:13:14.084: onCreateOptionsMenu 2014-11-09 16:13:14.090: onPrepareOptionsMenu 2014-11-09 16:13:14.092: setGroupingEnabled isEnabled=true 2014-11-09 16:13:14.102: onPrepareOptionsMenu 2014-11-09 16:13:14.102: setGroupingEnabled isEnabled=true 2014-11-09 16:13:14.115: setGroupingEnabled isEnabled=true 2014-11-09 16:13:14.198: GlobalLayout: globalLayoutFinished=true 2014-11-09 16:13:34.913: product id: lt03wifiub 2014-11-09 16:13:34.926: WDConnection: adding user specified address 192.168.0.11 port 9090 2014-11-09 16:13:34.927: WDConnection: returning one server 2014-11-09 16:13:35.062: onCreateOptionsMenu 2014-11-09 16:13:35.092: onPrepareOptionsMenu 2014-11-09 16:13:35.097: setGroupingEnabled isEnabled=true 2014-11-09 16:13:35.138: WDConnection: my ip address is: 192.168.0.10 2014-11-09 16:13:35.139: WDConnection: trying server address 192.168.0.11 port 9090 2014-11-09 16:13:35.359: onCreateOptionsMenu 2014-11-09 16:13:35.372: onPrepareOptionsMenu 2014-11-09 16:13:35.374: setGroupingEnabled isEnabled=true 2014-11-09 16:13:37.602: calibre sent command GET_INITIALISATION_INFO 2014-11-09 16:13:37.620: GetInitializationInfo: calibre version: 2, 9, 0 2014-11-09 16:13:38.825: calibre sent command GET_DEVICE_INFORMATION 2014-11-09 16:13:39.207: calibre sent command SET_CALIBRE_DEVICE_INFO 2014-11-09 16:13:40.371: calibre sent command FREE_SPACE 2014-11-09 16:13:40.389: ApplyDisplaySettings: setting=0, stack depth=1 2014-11-09 16:13:40.400: creating twoline adapter. Category=, currentCat=, isHier=false 2014-11-09 16:13:40.406: filterNone 2014-11-09 16:13:40.438: setBookListData: count=186, line1=, category= 2014-11-09 16:13:40.444: positionBooklist: first visible=-1, offset=0 2014-11-09 16:13:40.446: onCreateOptionsMenu 2014-11-09 16:13:40.456: onPrepareOptionsMenu 2014-11-09 16:13:40.456: setGroupingEnabled isEnabled=true 2014-11-09 16:13:41.032: calibre sent command SET_LIBRARY_INFO 2014-11-09 16:13:41.509: calibre sent command GET_BOOK_COUNT 2014-11-09 16:13:41.518: Searching for books with extension epub in directory /storage/extSdCard/Calibre 2014-11-09 16:13:41.649: Search for books with extension epub: found 0 2014-11-09 16:13:41.650: Searching for books with extension mobi in directory /storage/extSdCard/Calibre 2014-11-09 16:13:41.725: Search for books with extension mobi: found 0 2014-11-09 16:13:41.726: Searching for books with extension azw in directory /storage/extSdCard/Calibre 2014-11-09 16:13:41.775: Search for books with extension azw: found 0 2014-11-09 16:13:41.776: Searching for books with extension azw1 in directory /storage/extSdCard/Calibre 2014-11-09 16:13:41.818: Search for books with extension azw1: found 0 2014-11-09 16:13:41.818: Searching for books with extension azw3 in directory /storage/extSdCard/Calibre 2014-11-09 16:13:41.856: Search for books with extension azw3: found 0 2014-11-09 16:13:41.856: Searching for books with extension azw4 in directory /storage/extSdCard/Calibre 2014-11-09 16:13:41.899: Search for books with extension azw4: found 0 2014-11-09 16:13:41.900: Searching for books with extension pdf in directory /storage/extSdCard/Calibre 2014-11-09 16:13:41.960: Search for books with extension pdf: found 185 2014-11-09 16:13:41.961: Search for books: total found = 185 2014-11-09 16:13:41.976: Command GetBooks: count=186, new books=0 2014-11-09 16:13:41.996: Not syncing books 2014-11-09 16:13:42.202: in middle of caching: book.size=186, numberOfBooks=186 2014-11-09 16:13:42.203: Command GetBooks: caching, sent uuids 2014-11-09 16:13:42.529: Command GetBooks: caching, need to send: 0 2014-11-09 16:13:42.530: Command GetBooks: finished 2014-11-09 16:13:43.232: calibre sent command SEND_BOOKLISTS 2014-11-09 16:13:43.536: calibre sent command FREE_SPACE 2014-11-09 16:13:43.552: ApplyDisplaySettings: setting=0, stack depth=1 2014-11-09 16:13:43.557: creating twoline adapter. Category=, currentCat=, isHier=false 2014-11-09 16:13:43.560: filterNone 2014-11-09 16:13:43.575: setBookListData: count=186, line1=, category= 2014-11-09 16:13:43.582: positionBooklist: first visible=-1, offset=0 2014-11-09 16:13:43.583: onCreateOptionsMenu 2014-11-09 16:13:43.596: onPrepareOptionsMenu 2014-11-09 16:13:43.598: setGroupingEnabled isEnabled=true 2014-11-09 16:13:43.937: calibre sent command NO_OP 2014-11-09 16:13:46.407: calibre sent command NO_OP 2014-11-09 16:13:48.862: calibre sent command NO_OP 2014-11-09 16:13:51.321: calibre sent command NO_OP 2014-11-09 16:13:53.794: calibre sent command NO_OP 2014-11-09 16:13:56.338: calibre sent command NO_OP 2014-11-09 16:14:06.889: calibre sent command NO_OP 2014-11-09 16:14:17.434: calibre sent command NO_OP 2014-11-09 16:14:20.860: calibre sent command SEND_BOOK 2014-11-09 16:14:20.868: Command SendBook: receiving sequence 0 of 1, title=Concepts of Genetics, 10th 2014-11-09 16:14:20.874: Error opening file for write java.io.FileNotFoundException: /storage/extSdCard/Calibre/Genetics/Concepts of Genetics, 10th - William S. Klug.pdf: open failed: ENOENT (No such file or directory) at libcore.io.IoBridge.open(IoBridge.java:409) at java.io.FileOutputStream.<init>(FileOutputStream.j ava:88) at java.io.FileOutputStream.<init>(FileOutputStream.j ava:128) at java.io.FileOutputStream.<init>(FileOutputStream.j ava:117) at com.multipie.cclibrary.LocalData.a.y.a(Source:181) at com.multipie.cclibrary.b.a.r.a(Source:48) at com.multipie.cclibrary.b.a.b(Source:247) at com.multipie.cclibrary.b.a.run(Source:207) Caused by: libcore.io.ErrnoException: open failed: ENOENT (No such file or directory) at libcore.io.Posix.open(Native Method) at libcore.io.BlockGuardOs.open(BlockGuardOs.java:110 ) at libcore.io.IoBridge.open(IoBridge.java:393) ... 7 more 2014-11-09 16:14:20.881: Log flush 2014-11-09 16:14:20.888: Command SendBook: Failed to write book file, title=Concepts of Genetics, 10th 2014-11-09 16:14:20.890: Trying to disconnect. 2014-11-09 16:14:20.928: onCreateOptionsMenu 2014-11-09 16:14:20.940: onPrepareOptionsMenu 2014-11-09 16:14:20.941: setGroupingEnabled isEnabled=true 2014-11-09 16:15:24.740: onPause 2014-11-09 16:15:24.778: onSaveInstanceState 2014-11-09 16:15:24.780: BaseActivity onStop 2014-11-09 16:18:54.333: BaseActivity onStart 2014-11-09 16:18:54.338: onResume 2014-11-09 16:18:54.349: setupScrollThumb onLeft=false, inGrid=true, inList=true, inDrawer=true, always=false 2014-11-09 16:18:54.381: setGroupingEnabled isEnabled=true 2014-11-09 16:18:56.024: onPrepareOptionsMenu 2014-11-09 16:18:56.026: setGroupingEnabled isEnabled=true 2014-11-09 16:18:58.359: onPause 2014-11-09 16:18:59.289: onSaveInstanceState 2014-11-09 16:18:59.294: BaseActivity onStop 2014-11-09 16:20:14.005: onActivityResult req=2, res=0 2014-11-09 16:20:14.009: BaseActivity onStart 2014-11-09 16:20:14.010: onResume 2014-11-09 16:20:14.012: setupScrollThumb onLeft=false, inGrid=true, inList=true, inDrawer=true, always=false 2014-11-09 16:20:14.050: onPause 2014-11-09 16:20:14.051: onSaveInstanceState 2014-11-09 16:20:14.053: BaseActivity onStop 2014-11-09 16:20:14.054: onDestroy 2014-11-09 16:20:14.055: BaseActivity onDestroy 2014-11-09 16:20:14.062: Log flush 2014-11-09 16:20:14.074: locale setup: desired=--:--, system=en:US, current=en:US 2014-11-09 16:20:14.079: OnCreate 2014-11-09 16:20:14.136: BaseActivity onStart 2014-11-09 16:20:14.138: onRestoreInstanceState 2014-11-09 16:20:14.140: OnPostCreate 2014-11-09 16:20:14.141: onResume 2014-11-09 16:20:14.142: setupScrollThumb onLeft=false, inGrid=true, inList=true, inDrawer=true, always=false 2014-11-09 16:20:14.166: onPause 2014-11-09 16:20:14.167: setGroupingEnabled isEnabled=true 2014-11-09 16:20:14.192: GlobalLayout: slpw=2560, sw=2560 2014-11-09 16:20:14.193: GlobalLayout before setupPaneButtons slp width=2560, ncpb=true 2014-11-09 16:20:14.194: Removing pane buttons not slidable 2014-11-09 16:20:14.194: GlobalLayout pane buttons processing done 2014-11-09 16:20:14.200: GlobalLayout: slpw=2560, sw=2560 2014-11-09 16:20:14.201: GlobalLayout before setupPaneButtons slp width=2560, ncpb=false 2014-11-09 16:20:14.202: GlobalLayout after pane buttons slp width=2560 2014-11-09 16:20:14.202: GlobalLayout grouping view widths specified=700, overhang=64, new=700 2014-11-09 16:20:14.203: setupScrollThumb onLeft=false, inGrid=true, inList=true, inDrawer=true, always=false 2014-11-09 16:20:14.203: recomputeTwoLinePane: curmode=0 2014-11-09 16:20:14.206: ApplyDisplaySettings: setting=0, stack depth=1 2014-11-09 16:20:14.207: creating twoline adapter. Category=, currentCat=, isHier=false 2014-11-09 16:20:14.208: filterNone 2014-11-09 16:20:14.209: setBookListData: count=186, line1=, category= 2014-11-09 16:20:14.211: positionBooklist: first visible=0, offset=0 2014-11-09 16:20:14.212: GlobalLayout done 2014-11-09 16:20:14.236: onCreateOptionsMenu 2014-11-09 16:20:14.243: onPrepareOptionsMenu 2014-11-09 16:20:14.245: setGroupingEnabled isEnabled=true 2014-11-09 16:20:14.254: onPrepareOptionsMenu 2014-11-09 16:20:14.256: setGroupingEnabled isEnabled=true 2014-11-09 16:20:14.366: GlobalLayout: globalLayoutFinished=true 2014-11-09 16:20:15.190: Back pressed. depth = 1 2014-11-09 16:20:15.433: Back pressed. depth = 1 2014-11-09 16:20:15.436: Communicator: thread not alive, could not disconnect. 2014-11-09 16:20:19.234: BaseActivity onStop 2014-11-09 16:20:19.237: onDestroy 2014-11-09 16:20:19.238: BaseActivity onDestroy 2014-11-09 16:20:19.240: Log flush Last edited by Dr. Drib; 11-09-2014 at 08:29 PM.

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11-09-2014, 08:24 PM	#2
eschwartz Ex-Helpdesk Junkie Posts: 19,422 Karma: 85397180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	deleted

11-09-2014, 08:42 PM	#3
alv Junior Member Posts: 5 Karma: 10 Join Date: Nov 2014 Device: Samsung Galaxy Note 10.1	I tried sending a book having the firewall and AV turned off and I still got the same error. Sorry, I didn't know about the spoiler tags hehe thanks for adding them.

11-09-2014, 11:09 PM	#4
PeterT Grand Sorcerer Posts: 12,160 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	What plugboard do you have in place for PDF's? Can you send other PDF's with no issue?

11-09-2014, 11:30 PM	#5
alv Junior Member Posts: 5 Karma: 10 Join Date: Nov 2014 Device: Samsung Galaxy Note 10.1	I have tried several pdfs, and I just tried other formats too, with no luck. I get the exact same error. I suppose I have the default plugboard since I haven't changed those options. On the "metadata plugboards" tab there is nothing selected. Let me know if I should be trying something please.

11-10-2014, 02:17 AM	#6
chaley Grand Sorcerer Posts: 11,734 Karma: 6690881 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2	According to that debug log, your device is running Android 4.4 (Kitkat). It also appears that your books are on an SD card (/storage/extSdCard/Calibre), but not in the Google-approved directory on the SD card. In any event, CC fails to open and write the book file. It isn't clear whether CC is failing to create the subdirectories or the file itself. See our FAQ answer "How do I use an SD card with Android 4.4 (Kitkat)"

11-10-2014, 02:34 AM	#7
chaley Grand Sorcerer Posts: 11,734 Karma: 6690881 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2	BTW: according to the full debug logs you send by email (thanks), your device was updated to KitKat between 4/June and 24/June. The problems writing the files started at that point.

11-10-2014, 02:44 AM	#8
alv Junior Member Posts: 5 Karma: 10 Join Date: Nov 2014 Device: Samsung Galaxy Note 10.1	Many thanks Chaley! It seems this update from Google will most likely be what caused the problem. Right now my books are being moved, it might take a while until I can test sending a book to confirm. I will let you know. Sorry about the spam, I meant to send those extra e-mails to my self hehe

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