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Old 05-23-2016, 11:54 PM   #1
bighunt
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Device: Kindle Fire HD
Calibre 2.57.1 x64 NOT reading Kindle Fire HD

I've tried all my USB ports on my laptop and the same result happens: Kindle NOT showing up in Calibre. A picture of my Kindle shows up in Sidebar of Windows, but when I click on it, nothing is there.

Here is my debug:

calibre 2.57.1 [64bit] embedded-python: True is64bit: True
Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.9
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
USB devices on system:
(USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid1e26&rev0004 devinst=2132),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid1e2d&rev0004 devinst=2192),
USBDevice(vendor_id=0x45e product_id=0x7fd bcd=0x315 devid=usb\vid_045e&pid_07fd&rev_0315 devinst=3032),
USBDevice(vendor_id=0x45e product_id=0x7fd bcd=0x315 devid=usb\vid_045e&pid_07fd&rev_0315&mi_00 devinst=3112),
USBDevice(vendor_id=0x45e product_id=0x7fd bcd=0x315 devid=usb\vid_045e&pid_07fd&rev_0315&mi_01 devinst=3208),
USBDevice(vendor_id=0x45e product_id=0x7fd bcd=0x315 devid=usb\vid_045e&pid_07fd&rev_0315&mi_02 devinst=3304),
USBDevice(vendor_id=0x147e product_id=0x1002 bcd=0x48 devid=usb\vid_147e&pid_1002&rev_0048 devinst=2620),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\vid_1949&pid_0012&rev_???? devinst=2048),
USBDevice(vendor_id=0x5986 product_id=0x361 bcd=0x609 devid=usb\vid_5986&pid_0361&rev_0609 devinst=2700),
USBDevice(vendor_id=0x5986 product_id=0x361 bcd=0x609 devid=usb\vid_5986&pid_0361&rev_0609&mi_00 devinst=2780),
USBDevice(vendor_id=0x8087 product_id=0x24 bcd=0x0 devid=usb\vid_8087&pid_0024&rev_0000 devinst=2876),
USBDevice(vendor_id=0x8087 product_id=0x24 bcd=0x0 devid=usb\vid_8087&pid_0024&rev_0000 devinst=2956))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_1949&pid_0012#b08f0705451704p4#{6 ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_1949&pid_0012#b08f0705451704p4#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'1.0',
'friendly_name': u'',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'Amazon',
'model_name': u'Fire',
'protocol': u'MTP: 1.00',
'serial_number': u'B08F0705451704P4',
'storage': [],
'type': 'media player'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{4481F2DD-08B7-4AF7-9093-5EC27F3AD067}': [{'addr': '169.254.158.236'}], '{48CD80DD-7157-4102-A0D5-1EEA30E0090B}': [{'addr': '169.254.123.23'}], '{846EE342-7039-11DE-9D20-806E6F6E6963}': [{'broadcast': '127.255.255.255', 'netmask': '255.0.0.0', 'addr': '127.0.0.1'}], '{47D7FC55-739E-4D3E-B221-053F2CD0C095}': [{'broadcast': '192.168.2.255', 'netmask': '255.255.255.0', 'addr': '192.168.2.6'}], '{1512AEB2-4782-404A-9BDF-E32131249F9D}': [{'addr': '169.254.57.45'}], '{B7EE0B4D-89BC-4BAC-8E86-F193E9F3EDD9}': [{'addr': '169.254.43.100'}, {'addr': '192.168.16.2'}]}
No device is connected

Looking for devices...

Devices possibly connected: None


I'm beginning to think it's the USB cord, but any help would be appreciated.
Thanks
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Old 05-23-2016, 11:55 PM   #2
kovidgoyal
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Your device is reporting it has no available storage, usually rebooting botht he device and the computer fixes it.
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Old 05-24-2016, 08:15 AM   #3
bighunt
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Device: Kindle Fire HD
Thanks. But that didn't work either. Any other ideas?
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Old 05-24-2016, 09:23 AM   #4
kovidgoyal
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Then you can either rest the device, or use on of the wireless transfer methods described here:

http://manual.calibre-ebook.com/faq....kindle-fire-hd
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