Can you redeem an Indigo gift card on kobo.com?

ceridwen · 03-19-2017, 04:24 PM

If so, how? I have the gift card number and PIN. Where do I enter them on kobo.com to use it to pay for a book? When I go to checkout, I can check the "gift card" button to get a textbox with "Enter Kobo gift card number", but entering the Indigo card's number gives me an error (because it's not a Kobo gift card, presumably). Their help page suggests that it's possible to use Indigo cards on kobo.com. This thread also suggests that someone has managed to use an Indigo/Chapters card on kobo.com.

If it matters, I live in the US. (If Kobo turns out to be using IP geolocation to screw me over, I'm going to be very unhappy, but I wouldn't doubt they'd do it.)

JSWolf · 03-19-2017, 05:22 PM

Can't you use the Indigo gift card at Chapters to buy eBooks?

DNSB · 03-19-2017, 11:43 PM

Quote:

Originally Posted by ceridwen

If so, how? I have the gift card number and PIN. Where do I enter them on kobo.com to use it to pay for a book? When I go to checkout, I can check the "gift card" button to get a textbox with "Enter Kobo gift card number", but entering the Indigo card's number gives me an error (because it's not a Kobo gift card, presumably). Their help page suggests that it's possible to use Indigo cards on kobo.com. This thread also suggests that someone has managed to use an Indigo/Chapters card on kobo.com.

If it matters, I live in the US. (If Kobo turns out to be using IP geolocation to screw me over, I'm going to be very unhappy, but I wouldn't doubt they'd do it.)

It probably matters a good deal where you live. I get the option to use an Indigo gift card when I use the Kobo site but I live in Canada -- see the attached image. You might want to remember that Chapters/Indigo is a Canadian company and their gift cards are issued in Canadian dollars. Given that I can't use my Canadian issued Starbucks card in Seattle and Amazon.com will not accept an Amazon.ca gift card, I would not expect Kobo U.S. to accept an Indigo gift card. Heck, I can't even use Canadian coinage in American vending machines.

I think you are being a bit paranoid saying that they are out to screw you when you are using a gift card issued in a foreign currency by a different company. Though I must admit to a touch of curiosity as to where you obtained the gift card.

rashkae · 03-20-2017, 12:37 AM

One of the annoying thing about using an Indigo gift card is that it does not save the card or balance on your accoun. If you plan on using the card exclusively for E-book, this means: 1. you have to re-enter the gift card numbers for every purchase made on the card, 2. Since you can't use two cards on a single purchase, you will be left with a balance that cant' but a whole book, so have to supplement it with Credit card.

To avoid this, if you plan on using the indigo card purely for e-books, I suggest using the balance of the Indigo card to buy a Kobo gift card.

03-19-2017, 04:24 PM	#1
ceridwen Enthusiast Posts: 36 Karma: 10 Join Date: Feb 2017 Device: Kobo Aura H2O	Can you redeem an Indigo gift card on kobo.com? If so, how? I have the gift card number and PIN. Where do I enter them on kobo.com to use it to pay for a book? When I go to checkout, I can check the "gift card" button to get a textbox with "Enter Kobo gift card number", but entering the Indigo card's number gives me an error (because it's not a Kobo gift card, presumably). Their help page suggests that it's possible to use Indigo cards on kobo.com. This thread also suggests that someone has managed to use an Indigo/Chapters card on kobo.com. If it matters, I live in the US. (If Kobo turns out to be using IP geolocation to screw me over, I'm going to be very unhappy, but I wouldn't doubt they'd do it.)

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03-19-2017, 05:22 PM	#2
JSWolf Resident Curmudgeon Posts: 74,384 Karma: 129358310 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Can't you use the Indigo gift card at Chapters to buy eBooks?

03-20-2017, 12:37 AM	#4
rashkae Wizard Posts: 1,186 Karma: 5372239 Join Date: Jun 2011 Location: Ontario, Canada Device: Kobo Aura HD	One of the annoying thing about using an Indigo gift card is that it does not save the card or balance on your accoun. If you plan on using the card exclusively for E-book, this means: 1. you have to re-enter the gift card numbers for every purchase made on the card, 2. Since you can't use two cards on a single purchase, you will be left with a balance that cant' but a whole book, so have to supplement it with Credit card. To avoid this, if you plan on using the indigo card purely for e-books, I suggest using the balance of the Indigo card to buy a Kobo gift card.

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