Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Software > Calibre > Devices

Notices

Reply
 
Thread Tools Search this Thread
Old 10-20-2018, 07:40 PM   #1
svanderbok
Junior Member
svanderbok began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Oct 2018
Device: Kindle Voyage
Error communicating with device

Hi,

I've been using my Kindle for years without a problem and suddenly I'm receiving the following error:
calibre, version 3.32.0
ERROR: Error: Error communicating with device

Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 30] Read-only file system: '/Volumes/Kindle/driveinfo.calibre'

Traceback (most recent call last):
File "site-packages/calibre/gui2/device.py", line 87, in run
File "site-packages/calibre/gui2/device.py", line 470, in _get_device_information
File "site-packages/calibre/devices/usbms/driver.py", line 153, in get_device_information
IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 30] Read-only file system: '/Volumes/Kindle/driveinfo.calibre'
I've tried all of the following remediation steps and it still will NOT connect:
- Tried 3 different USB cables
- Tried 2 different USB Ports
- Upgraded Calibre
- Rebooted my Mac
- Rebooted my Kindle
- Reset my Kindle to factory default

Still getting the same error.

Please help!
svanderbok is offline   Reply With Quote
Old 10-20-2018, 09:14 PM   #2
AnemicOak
Bookaholic
AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.AnemicOak ought to be getting tired of karma fortunes by now.
 
AnemicOak's Avatar
 
Posts: 14,198
Karma: 52966973
Join Date: Oct 2007
Location: Minnesota
Device: iPad Mini 4, HDX 8.9, AuraHD, NookHD+, Kindle 2,3,T, Opus, iPhone 6, +
Can you access the device okay (read/write) outside of Calibre?
AnemicOak is offline   Reply With Quote
Old 10-20-2018, 10:28 PM   #3
kovidgoyal
creator of calibre
kovidgoyal ought to be getting tired of karma fortunes by now.kovidgoyal ought to be getting tired of karma fortunes by now.kovidgoyal ought to be getting tired of karma fortunes by now.kovidgoyal ought to be getting tired of karma fortunes by now.kovidgoyal ought to be getting tired of karma fortunes by now.kovidgoyal ought to be getting tired of karma fortunes by now.kovidgoyal ought to be getting tired of karma fortunes by now.kovidgoyal ought to be getting tired of karma fortunes by now.kovidgoyal ought to be getting tired of karma fortunes by now.kovidgoyal ought to be getting tired of karma fortunes by now.kovidgoyal ought to be getting tired of karma fortunes by now.
 
kovidgoyal's Avatar
 
Posts: 33,744
Karma: 10215946
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
Your kindle is being mounted read-only that typically happens because of filesystem errors. If the reset of the kindle did not work, you can try formatting the kindle drive and if that does not work, you will need to contact amazon for a replacement.
kovidgoyal is online now   Reply With Quote
Reply

Tags
calibre, errno 30, kindle voyage, macbook pro

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Error: Error communicating with device message techie6 Devices 5 04-02-2018 10:25 PM
Error communicating with device Galadan Devices 1 09-21-2012 03:14 PM
calibre, version 0.8.8 ERROR: Error: Error communicating with device no such column: e-bookuser Devices 1 07-03-2011 05:09 PM
Error Communicating with Device Stephen Dedalus Devices 16 05-08-2011 01:13 PM
ver 0.6.3 error: Error communicating with device PRS-505 scripo Calibre 4 08-01-2009 11:38 PM


All times are GMT -4. The time now is 01:44 AM.


MobileRead.com is a privately owned, operated and funded community.