Disastrous firmware upgrade for many BeBook users: no excuses from BeBook!!! - Page 6

DixieGal · 12-09-2008, 05:30 PM

All right, that's enough. Did you kids forget

is making his list and checking it twice? He's gonna find out who's naughty and nice. Instead of Fictionwise gift certificates, I'm seeing lots of stockings full of coal here!

Diogene: I hope your problem with your Bebook gets fixed quickly. I feel certain that a fix will be available soon, if not from the company, then probably from some of our wonderful MobileRead members who are very talented and enjoy a challenge. Just try to be patient, because nothing ever happens exactly when we need it, right?

Everyone Else: Stop being grinches, please. Diogene has a real problem, but he didn't communicate it respectfully. That's OK, we all have moods. But there clearly is a problem with the Bebook upgrade that needs to be addressed. Poking at it is not solving the underlying issue of an e-device problem, which is detrimental to all of our concerns about promoting the usefullness of ebooks.

Now, which of

's helpers can figure out what is wrong with the firmware upgrade and supply a fix before this problem wipes out other members' readers as well?

DixieGal · 12-09-2008, 06:00 PM

I forgot to suggest that maybe a back version of the previous firmware is available? Is it possible to downgrade a Bebook back to working condition until the upgrade is fixed? Just a thought.

delphidb96 · 12-09-2008, 06:03 PM

Quote:

Originally Posted by DixieGal

Now, which of

's helpers can figure out what is wrong with the firmware upgrade and supply a fix before this problem wipes out other members' readers as well?

I for one am always in favor of the Laz & Lor Long method of problemsolving - when in danger or doubt, run in circles scream and shout.

Or we could always try Og's favorite repair method - Bam! Bam, Bam!

Derek

pilotbob · 12-09-2008, 09:20 PM

Quote:

Originally Posted by DixieGal

Now, which of

's helpers can figure out what is wrong with the firmware upgrade and supply a fix before this problem wipes out other members' readers as well?

Oh Charlie Brown... I think the Great Pumpkin has things well in hand.

BOb

T-bag · 12-10-2008, 03:18 AM

Let me tell you why you lost all books

According to the update step:

Hold to press V+ button (Volume up button, which is on the top of the right side of the device),switch on the device.

What you did? press V- button. This is operation will erase all the files( internal memory)

sianon · 12-10-2008, 03:39 AM

Nup, I updated two BeBooks at the weekend, pressed V+ with both. Lost the internal memory on one machine having received a error message stating "bad block 53". the internal memory required formatting following this incident. The second machine pressed V+ and the upgrade went as it should have.
Karen

Diogene · 12-10-2008, 04:24 AM

Maybe he is right after all. The many BeBook users who like me tried to update the firmware during the week-end must have been totally drunk and stoned, as every week-end, and of course we pressed the wrong button, as easily happens when holding a glass of Brandy in one hand and a joint in the other hand.
Next time they should release their new firmware on Monday, when we are all more or less sober.

sianon · 12-10-2008, 04:42 AM

mmmmm, I did have a glass of wine before I updated either BeBook, woonder if that had any affect.

lunohod · 12-10-2008, 05:48 AM

Quote:

Originally Posted by T-bag

What you did? press V- button. This is operation will erase all the files( internal memory)

Nope, it doesn't work like that.

tompe · 12-10-2008, 06:12 AM

Quote:

Originally Posted by sianon

Nup, I updated two BeBooks at the weekend, pressed V+ with both. Lost the internal memory on one machine having received a error message stating "bad block 53". the internal memory required formatting following this incident. The second machine pressed V+ and the upgrade went as it should have.
Karen

This sounds like your memory was corrupt before you started the installation. For the Cybook Gen3 a lot of people have had problem with corrupt memory and the most probable theory of why in many cases is that people do not "eject the hardware" before disconnecting the USB cable.

Diogene · 12-10-2008, 06:39 AM

A big round of applause for the fraud called plug-n-play!
And an even bigger one for the genius programmers/hardware manufacturers who came up with the software necessity to eject something that you in reality only plug/unplug!!!
Couldn't they have proper checks in place? Of course, if they really were competent.
They are so out of touch with the way normal people use things.
Will nerds ever get real?

Alexander Turcic · 12-10-2008, 10:02 AM

I do think this thread has run its course. Once again people find it difficult to debate a point without resorting to insults.

BeBook support has clearly stated that they're aware of this particular problem and that they're working on a solution. Feel free to get in contact with them directly if you have any more questions.

12-09-2008, 05:30 PM	#76
DixieGal Hi There! Posts: 7,473 Karma: 2930523 Join Date: Feb 2008 Location: Ft Lauderdale Device: iPad	All right, that's enough. Did you kids forget is making his list and checking it twice? He's gonna find out who's naughty and nice. Instead of Fictionwise gift certificates, I'm seeing lots of stockings full of coal here! Diogene: I hope your problem with your Bebook gets fixed quickly. I feel certain that a fix will be available soon, if not from the company, then probably from some of our wonderful MobileRead members who are very talented and enjoy a challenge. Just try to be patient, because nothing ever happens exactly when we need it, right? Everyone Else: Stop being grinches, please. Diogene has a real problem, but he didn't communicate it respectfully. That's OK, we all have moods. But there clearly is a problem with the Bebook upgrade that needs to be addressed. Poking at it is not solving the underlying issue of an e-device problem, which is detrimental to all of our concerns about promoting the usefullness of ebooks. Now, which of 's helpers can figure out what is wrong with the firmware upgrade and supply a fix before this problem wipes out other members' readers as well? Last edited by DixieGal; 12-09-2008 at 05:46 PM.

12-10-2008, 03:18 AM	#80
T-bag Member Posts: 21 Karma: 397 Join Date: Sep 2007 Device: Hanlin V3	Disastrous firmware upgrade for many BeBook users: no excuses from BeBook!!! Let me tell you why you lost all books According to the update step: Hold to press V+ button (Volume up button, which is on the top of the right side of the device),switch on the device. What you did? press V- button. This is operation will erase all the files( internal memory)

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12-09-2008, 06:00 PM	#77
DixieGal Hi There! Posts: 7,473 Karma: 2930523 Join Date: Feb 2008 Location: Ft Lauderdale Device: iPad	I forgot to suggest that maybe a back version of the previous firmware is available? Is it possible to downgrade a Bebook back to working condition until the upgrade is fixed? Just a thought.

12-10-2008, 03:39 AM	#81
sianon Addict Posts: 352 Karma: 572 Join Date: Jul 2007 Location: Melbourne Device: Sony 500, Bebook, Kindle, Eco reader Drs and soon the Archos 9	Nup, I updated two BeBooks at the weekend, pressed V+ with both. Lost the internal memory on one machine having received a error message stating "bad block 53". the internal memory required formatting following this incident. The second machine pressed V+ and the upgrade went as it should have. Karen

12-10-2008, 04:24 AM	#82
Diogene Banned Posts: 71 Karma: 154 Join Date: Nov 2008 Device: BeBook	Maybe he is right after all. The many BeBook users who like me tried to update the firmware during the week-end must have been totally drunk and stoned, as every week-end, and of course we pressed the wrong button, as easily happens when holding a glass of Brandy in one hand and a joint in the other hand. Next time they should release their new firmware on Monday, when we are all more or less sober.

12-10-2008, 04:42 AM	#83
sianon Addict Posts: 352 Karma: 572 Join Date: Jul 2007 Location: Melbourne Device: Sony 500, Bebook, Kindle, Eco reader Drs and soon the Archos 9	mmmmm, I did have a glass of wine before I updated either BeBook, woonder if that had any affect.

12-10-2008, 06:39 AM	#86
Diogene Banned Posts: 71 Karma: 154 Join Date: Nov 2008 Device: BeBook	A big round of applause for the fraud called plug-n-play! And an even bigger one for the genius programmers/hardware manufacturers who came up with the software necessity to eject something that you in reality only plug/unplug!!! Couldn't they have proper checks in place? Of course, if they really were competent. They are so out of touch with the way normal people use things. Will nerds ever get real?

12-10-2008, 10:02 AM	#87
Alexander Turcic Fully Converged Posts: 18,163 Karma: 14021202 Join Date: Oct 2002 Location: Switzerland Device: Too many to count here.	I do think this thread has run its course. Once again people find it difficult to debate a point without resorting to insults. BeBook support has clearly stated that they're aware of this particular problem and that they're working on a solution. Feel free to get in contact with them directly if you have any more questions.

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